Mobile Phone Accessories in Louisville, KY
30 locations found near Louisville
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Mobile Phone Accessories
Mobile Phone Accessories
“These guys are the BEST! Got a new iPhone 15, the iCloud backup turned out a little wonky, but they helped be out with every single issue that came up. I think I talked to every employee there and they were each kind, friendly, and funny! Zack, Charlie, Joe, Bryan, Matt, Daniel, and the guy with the red hair/ beard (missed his name) were all great to work with and helped with each issue until it was resolved!”
Mobile Phone Accessories
“I needed my phone transferred to another. I was helped by Andrew who was very friendly and helpful. He made everything very easy and was very pleasant. I strongly recommend going to this Verizon store for all your cell phone needs.”
Mobile Phone Accessories
“Absolutely, here's a condensed version:---Visiting the Verizon store on Hurstborne for my new phone setup was a fantastic experience. The staff was remarkably helpful and transparent, thoroughly explaining each step and ensuring I was making informed decisions. Their patience and expertise made the process seamless. I highly recommend their service for anyone looking for support with their mobile needs. Exceptional customer care like this is truly rare.---”
Mobile Phone Accessories
“Andres helped my wife and I the other day to find some cases for our phones. He also talked to us about home internet and we might get that too. He was helpful and his service was great. Great store.”
Mobile Phone Accessories
“I came into the Verizon store here in Fern Creek cause my camera app was not working. Andrew who was helping us out called customer service to process a warranty. They tried to charge me a fee and were not very helpful, but Andrew got them to wave the fee. Thanks for the help.”
Mobile Phone Accessories
“Shout out to my rep Jameson ReschI came to this location on Jan 31st TWICE after the 1-800- VZW told me to go to a corporate office to fix my just shy of 6 month olblank d display phone (which I receivedfrom Jameson at the Mud lane store oringally) instead that corporate office upgraded my device & locked me out of my Verizon account they directed me to another corporate office to unlock my account & since I was literally 1 hour into having the upgraded phone I am within the 30 day return window the other corporate office can unlock my account and return the upgraded device that the FIRST corporate office denied they could do.Once I returned literally 90 minutes later Jameson assisted me on contacting Assurion (what the 2nd corporate office couldn't do.) On my behalf Literally 20 minutes later were they able to debunk all of what the Outer Loop location said and that the display going out on a just shy 6 month old device is a known issue & warranty will cover it you will get a new device via post by 8pm the following day you have 5 business days to return else there will be fee's which both Assurion agent & Jameson spoke onIt's REALLY BAD when a Verizon retail store & ANOTHER corporate office tells you to stay away from Outer Loop Corporate office & there not sure exactly WHAT they did to my account when all that was wanted was repaires of a 6 month old deviceThank you Jameson & Mud Lane Verizon”
Mobile Phone Accessories
“Wow! ...Cory and Danny were GREAT ! My phone was botched up badly and despite how busy they got...handled it all with patience and professional timing. Ask for them by name ! Hey District Manager...these Guys are Keepers ! ...and deserve a Raise!”
Mobile Phone Accessories
“This location is always busy, but I think it might be because the customer service is so great. Chris has been so kind and always helpful throughout several transactions. Definitely a 5 star experience even when there’s a wait.”
Mobile Phone Accessories
“My mom upgraded my phone recently and I got the new iPhone 15. I love this phone and she said we got a good deal on it. This store is helpful and the guy that helped us did a great job. 5 stars all around! The store was very clean and neat too.”
Mobile Phone Accessories
“Very friendly, knowledgeable, and efficient yet patient staff. Way better than the majority of wireless provider stores I've had experience with in the past. Store is very clean and has many models of phones to choose from. Plan prices are very competitive.”
Mobile Phone Accessories
“Absolutely impressed he had the best price by a large margin and was extremely nice and well spoken and had my phone fixed in less than an hour and even put my screen protector on flawlessly for me . I would 100% return if I needed anything even drive way outta my way for the top quality service I received.”
Mobile Phone Accessories
“I recently visited this AT&T and had an outstanding experience that I feel compelled to share. From the moment I walked through the doors, I was greeted with warmth and professionalism by the staff.”
Mobile Phone Accessories
“It seems every time I go into the store there's somebody different this time there's a lady named Stephanie and a lady named faith. They are by far the best and most helpful workers I've ever seen in there and I so appreciate they're patients and teamwork I hope if I should ever have a problem that these two ladies will be the ones to still help me because they went above and beyond more so than I ever have anybody here do. Thank you again ladies the pickle really appreciates it ?”
Mobile Phone Accessories
“The location is kind of rundown, but the inside of the store is clean and well kept. The gentleman working there was very polite and attentive to my needs and questions and helpful.”
Mobile Phone Accessories
“Sarah is an absolutely amazing manager , went above and beyond to care of my phone needs and helped other guest whilst taking care of me! She did all this while pregnant as well which is so amazing and professional, highly recommended going to her store for your cell phone needs”
Mobile Phone Accessories
“Jennifer at 1679 old Preston hwy was amazing. she helped me with everything I needed with the ACP benefits. Great personality very sweet!! plus she helped me find a really cute case for my phone, for a great price thanks Cricket!! ?”
Mobile Phone Accessories
“My phone went in to the lake and I had to get a replacement phone. Charlotte was so helpful and friendly and made the whole process very convenient. I would definitely go to any location that she is working just for her customer service alone.”
Mobile Phone Accessories
“I gave this store 5 stars simply because the woman working that day (she's normally at a different store) was extremely helpful nice and oh soooo patient ...the store was clean and the employee was outstanding !!! She went out of her way ...so to that lady THANK YOU ?”
Mobile Phone Accessories
“Melinda the Store Mgr was Extremely helpful with my switch over to bring my # from another carrier to cricket wireless As well as very knowledgeable & was able to suggest a phone that had the features that would best suit my needs. Pleased New Customer Thank you”
Mobile Phone Accessories
“Dee jay was very helpful, time efficient, and thorough in explaining what to expect after I left in regard to my apps downloading, I would definitely recommend Dee jay to my friends and family.”
Mobile Phone Accessories
“I went to this location and the service was outstanding. Rachel instantly assisted me with the purchase and my options. She helped me with some ways to save on my bill. The other lady (I didn't get her name) but she was also helpful. They definitely deserve 5 stars easily. I will recommend this location to anyone. Please don't replace them”
Mobile Phone Accessories
“AlissiaIt was a pleasure meeting a great & accurate friendly associate of the Cricket franchise & company. She accurately explains describes the company as a great conglomerate whole Benevolent entity that wants to Support & Praise the Samsung Galaxy Brand & Company. She needs a raise & she has helped many i. The store. We watched her take care of everyone without losing her Kool or getting frustrated at all. Im pretty sure I was looking at a manager from how professional she worked & carried her self. The store was clean & chairs were there in case you had to wait. Overall great Time being there. She needs proper accolades for her accomplishments on superior customer service.”
Mobile Phone Accessories
“Mason Philpot save the day for Att I was very unhappy with AT&T in the beginning switching from T-Mobile. The mistake I made is I didn’t do it at the AT&T store even though I didn’t sign up with Mason Philpot. He was there to help me and explain everything even what couldn’t be explained to me by customer service, so kudos to him and he is a great addition to AT&T. Hope they recognize it.”
Mobile Phone Accessories
“Danny @ the New Cut Cricket Store Louisville,Ky was very helpful and treated us with respect after we just had a very bad two days dealing with the Boost Store Louisville,Ky.* * * * *We went into the Cricket Store and he was very inviting and had a very warm spirit with us. He knew what he was doing and he was excellent @ helping us,others inside & helping a person on the phone @ the same time.Danny had leadership quality and would make a very good supervisor or a store trainer.This guy should have top pay,no we do not know this guy but we know he had what it takes to work with people,my fiance will be changing from Boost Mobile to Cricket Mobile Service really soon and he wants Danny to be the one to set up his new phone service.Thanks Danny / Cricket Store after a nightmare for two days dealing with Boost Store & Boost phone service trying to change and get my account number after my phone was broken and a few years dealing with drop internet with Boost Mobile with mine & my fiance service.I've had boost for about 6yrs or longer and years before but their service is bad now.I was going to decide to stay with Boost with bad drop calls phone service but had problems with Boost Store & phone consumer service trying to get my account number & trying to up grade my new phone since I didn't like the cheaper phone I was talked into.Years ago I had Cricket Service & I'm so very happy to be back with Cricket,no more drop internet phone service.Thanks Sincerely,FromDorothyStarted back with Cricket around the end of 9/2022 and today's date 10/2/22 no drop calls or internet so far.?”
Mobile Phone Accessories
“I love this little convenient store & the ppl who work there. Obviously went the extra mile after getting robbed during the riots, because the store is now bigger and better than it was before.”
Mobile Phone Accessories
“The customer service went above and beyond when i came here to make a payment for a friend explained better pricing and packaging for me to let my friend know since she was on a really old expensive plan for no reason”
Mobile Phone Accessories
“Switched wireless provider to Cricket. Former network was slow & sluggish with the transfer. The store manager was very patient & professional. Also most informative!!! Made for a great experience.”
Mobile Phone Accessories
“I was eligible for an upgrade, so called and stopped into this store to get information. Gabe was exceedingly knowledgeable and efficient in both initial contacts and even more so in person when I then came in to purchase my new phone. He answered my questions thoroughly and was extremely helpful and pleasant. My appointment was fairly lengthy, but he was able to keep it moving forward while helping other customers that came into the store. Hopefully management will compensate Gabe for excellent work; my family will now all choose him for any purchases/upgrades and I will also share my positive experience with friends and clients.”
Mobile Phone Accessories
“The assistance we received from Greg was amazing. He was able to answer all my questions. Never felt pushed to pick one phone over the other. You've got a great employee in Greg. We will definitely be back to work with Greg! 10 out of 10”
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“My experience in the Verizon south location today was extremely satisfactory. Our representative, Marvin went out of his way to make sure that my family was satisfied with the product we were getting and we knew how to use it. He was extremely professional thank you will be back”