“Outstanding work at a very reasonable cost. New screen, new home-button, new HD tempered glass screen protector & cleaning for my iPhone 5C all for $106 Wonderful!”
“These guys are the BEST! Got a new iPhone 15, the iCloud backup turned out a little wonky, but they helped be out with every single issue that came up. I think I talked to every employee there and they were each kind, friendly, and funny! Zack, Charlie, Joe, Bryan, Matt, Daniel, and the guy with the red hair/ beard (missed his name) were all great to work with and helped with each issue until it was resolved!”
“I needed my phone transferred to another. I was helped by Andrew who was very friendly and helpful. He made everything very easy and was very pleasant. I strongly recommend going to this Verizon store for all your cell phone needs.”
“Absolutely, here's a condensed version:---Visiting the Verizon store on Hurstborne for my new phone setup was a fantastic experience. The staff was remarkably helpful and transparent, thoroughly explaining each step and ensuring I was making informed decisions. Their patience and expertise made the process seamless. I highly recommend their service for anyone looking for support with their mobile needs. Exceptional customer care like this is truly rare.---”
“Andres helped my wife and I the other day to find some cases for our phones. He also talked to us about home internet and we might get that too. He was helpful and his service was great. Great store.”
“I came into the Verizon store here in Fern Creek cause my camera app was not working. Andrew who was helping us out called customer service to process a warranty. They tried to charge me a fee and were not very helpful, but Andrew got them to wave the fee. Thanks for the help.”
10AM - 7PM
3327 Bardstown Rd Suite 104, Louisville“Wow! ...Cory and Danny were GREAT ! My phone was botched up badly and despite how busy they got...handled it all with patience and professional timing. Ask for them by name ! Hey District Manager...these Guys are Keepers ! ...and deserve a Raise!”
“I highly recommend this place it's the only place I would go in Southern Indiana honestly got a cheap phone in and out within 5 minutes for great deal AJ was ?”
“I wish I could give 10 stars! The store was so clean and so organized! Randy went above and beyond to help me understand the best ways to get a new phone. I will only go to this location from now on!”
10AM - 7PM
1890 S Hurstbourne Pkwy Suite 1, Louisville“This location is always busy, but I think it might be because the customer service is so great. Chris has been so kind and always helpful throughout several transactions. Definitely a 5 star experience even when there’s a wait.”
10AM - 7PM
3087 Breckenridge Ln, Louisville“Very friendly, knowledgeable, and efficient yet patient staff. Way better than the majority of wireless provider stores I've had experience with in the past. Store is very clean and has many models of phones to choose from. Plan prices are very competitive.”
10AM - 6PM
2315 Bardstown Rd, Louisville“Absolutely impressed he had the best price by a large margin and was extremely nice and well spoken and had my phone fixed in less than an hour and even put my screen protector on flawlessly for me . I would 100% return if I needed anything even drive way outta my way for the top quality service I received.”
10AM - 7PM
4835 Poplar Level Rd Suite # 101, Louisville“The location is kind of rundown, but the inside of the store is clean and well kept. The gentleman working there was very polite and attentive to my needs and questions and helpful.”
“My phone went in to the lake and I had to get a replacement phone. Charlotte was so helpful and friendly and made the whole process very convenient. I would definitely go to any location that she is working just for her customer service alone.”
“Dee jay was very helpful, time efficient, and thorough in explaining what to expect after I left in regard to my apps downloading, I would definitely recommend Dee jay to my friends and family.”
10AM - 7PM
1126 Eastern Blvd, Clarksville“Ethan & amy at the cricket store on Eastern Blvd were absolutely amazing. They solved All my problems & got me the BEST deal possible. Quick & easy! Id give them 10 stars if possible. Thanks so much for your help.”
10AM - 7PM
4936 US-42, Louisville“Mason Philpot save the day for Att I was very unhappy with AT&T in the beginning switching from T-Mobile. The mistake I made is I didn’t do it at the AT&T store even though I didn’t sign up with Mason Philpot. He was there to help me and explain everything even what couldn’t be explained to me by customer service, so kudos to him and he is a great addition to AT&T. Hope they recognize it.”
11AM - 7PM
3111 E 10th St, Jeffersonville“The service is really great and salesman explained the terms and service really well, I can understand easily, also the new number worked immediately, that means a lot, because my is overseas cellphone.”
9AM - 8PM
4426 Outer Loop, Louisville“The assistance we received from Greg was amazing. He was able to answer all my questions. Never felt pushed to pick one phone over the other. You've got a great employee in Greg. We will definitely be back to work with Greg! 10 out of 10”
“The customer service went above and beyond when i came here to make a payment for a friend explained better pricing and packaging for me to let my friend know since she was on a really old expensive plan for no reason”
10AM - 7PM
6921 Southside Dr Suite A, Louisville“Switched wireless provider to Cricket. Former network was slow & sluggish with the transfer. The store manager was very patient & professional. Also most informative!!! Made for a great experience.”
“Theresa was the best! She was courteous, well-informed, and responsive to my questions and concerns. I came to this location after getting rude, nearly abusive service at the Shelbyville Rd AT&T store. The Summit Place store was light years ahead in terms of skilled, courteous, helpful professional staff! They actually seemed pleased that I was there! Bravo to Theresa!Thank you!”
10AM - 8PM
6529 Bardstown Rd, Louisville“I was apprehensive about buying a new phone in the store due to the hassle of up-selling and the wait in a busy store. My husband and I worked with Adam and Kayle. They were able to navigate through the customers quickly while giving all customers 100% of their attention and meeting all the needs of each customer. We were in and out in no time. Kayle was able to answer all our questions on how the new iPhones compare to each other which helped us make our decision. She also realized my name on my account was my maidan name and offered to update my account to my married name. This was our first time at this location and will be back for our upgrades and phone accessories. Thanks for being a great help during the stressful holiday season.”
“I was eligible for an upgrade, so called and stopped into this store to get information. Gabe was exceedingly knowledgeable and efficient in both initial contacts and even more so in person when I then came in to purchase my new phone. He answered my questions thoroughly and was extremely helpful and pleasant. My appointment was fairly lengthy, but he was able to keep it moving forward while helping other customers that came into the store. Hopefully management will compensate Gabe for excellent work; my family will now all choose him for any purchases/upgrades and I will also share my positive experience with friends and clients.”
“They really helped my friend with his new Cricket cell phone. This location is the only place you should go if you have a Cricket Phone or Cricket cell phone service. He needed to transfer his contacts and photos from his really old outdated phone and they were able to do it for him.”
“My store rep Conner was very helpful along with I think Logan Conner walked me through step by step the process of getting a new phone he also helped me get the best deals all the while being friendly patient with me when explaining and had great conversation and Logan helped me find out why I should switch to atat fiber optic Wi-Fi and tv systems and showed me why it was so much better than spectrum I was in with a broken phone and out with a new one and new internet and tv system in 20 minutes, Great Service!”
11AM - 7PM
4920 Poplar Level Rd, Louisville“The guy at this location is always on his A game. Knowledgeable and quick to make suggestions or offer alternatives that are beneficial. I think he mentioned moving locations to outer loop, and all I can say is this store messed up losing this giy”
10AM - 8PM
1440 Veterans Pkwy Ste 300, Clarksville“Love this place. Been with cricket since they first were in business. They always help me out when needed. Great customer service, friendly staff, clean store. Overall, highly recommend.”
“Bought a new phone last week and was a very easy process thanks to the young guy that was working.. I think his name is trae, he does a really good job. Also very friendly. I recommend this store when he is working.”
“We came in for phone upgrades, to add a line and to purchase a tablet. Everything went smoothly, and Becca Reed was a wonderful sales rep. The only thing that took a while was the transfer of files from old to new phone. That was to be expected. Everything was wonderful.”