Courtesy Buick GMC in Louisville, KY offers a wide selection of Buick and GMC vehicles, including popular models like the Encore GX, Sierra HD Denali, HUMMER EV SUV, Enclave Avenir, and Terrain AT4. They serve nearby areas such as Hopewell, Middletown, Rolling Hills, and St. Matthews. Customers praise the dealership's exceptional service and unbeatable deals, with one reviewer noting the "easy" transaction when getting new brakes and appreciating the provided loaner vehicle. Another customer had a positive experience upgrading from a GMC Canyon to a new Sierra SLT, finding the staff, including Matt, Ari, Frank, and Michelle, to be very accommodating. They highlighted the great service team as well. A third reviewer was impressed with the service department, especially the patience and communication skills of employee Jack, who kept the customer informed throughout the process. One customer was happy with the fast check-in, mask-wearing staff, and fresh coffee in the waiting area, describing Courtesy Buick GMC as "outstanding" and "ready for their customers." Finally, a long-time GMC Canyon owner had a great experience at the dealership after moving to the Louisville area, praising the customer service representative Ezra in particular.
Very nice dealership - clean bright and attractive. The work was completed within the expected time frame. The service was handled by Tony who was extremely professional, efficient and polite. I believe Tony is an excellent representative of the dealership.
August 2024
I'm not sure how exciting having your brakes fixed is supposed to be. But getting a loaner while the dealership has my truck was really nice!! The staff was great and the transaction was easy! The new breaks are work fabulous! Thank you!
August 2024
Pretty quick process so glad you had vehicle I was looking for.evertone I talk with was very courteous and professional
