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“Great staff! So helpful and willing to work with people...if you can be respectful and understanding yourself that is. Several options to get your loans. Cash (at times, dangerous to keep that around), checks, loading onto a prepaid card they have, and others. Several ways to meet one's needs, just ask for your preference. Worth a stop if in need and better than other options imho.”
“The person who helped me was very knowledgeable and saw what my issue was; the VPN software T-Mobile installed caused a conflict that kept my phone from connecting to the internet. Took less than five minutes to fix.”
“Trevor at this location is so awesome!!! He has helped me twice now. He is calm, thorough and a wealth of information. I couldn't be happier with the help I've received from him. The rest of the staff is friendly as well. Thanks, Trevor.”
“Spencer made upgrading our Androids very easy. He listened to our needs and found the phones we wanted. Very knowledgeable!Though we live closer to Altoona we will keep going to this locale.”
“Hannah was fantastic to work with. My husband and I had our internet connection from another provider cut due to construction and it wasn't able to be restored for 3-6 months. Not an option for us because we both work from home. Hannah to the rescue! Not only was she extraordinarily kind and empathetic to our situation, she got us set up with a new US Cellular internet connection within an hour of contacting her. She was working on setting us up before we even made it through the door. The connection has worked great so far, and I definitely plan to return to Hannah when it's time for a new phone.”
“This Verizon location has one of the best customer service reps compared to other Verizons in the metro. Even though its the ine furthest away from my house, I prefer shopping here. They have Knowledgeable and friendly staff! Riley recently help us and was awesome as well. Wait is slightly long, but feels like queue moves faster than other mobile places. If it's is a longer wait, then you can take advantage of shopping in the mall in the meantime.”
“Maya and Michael P. were extremely helpful in talking with customer service to get an issue resolved with T-mobile customer service. T-mobile needs to give their employees more authority with accounts and not send me to a customer service line located in the Philippines!”
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“Great, quick and easy service. Dylan was able to effectively transfer service to US Cellular and made sure I was on the best plan they offer. Keep up the good work sir!”