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“Joseph and Jan did an amazing job helping with everything I needed! They were super friendly and patient, but most especially, they were competent and efficient! Thank you Jan!”
“Great staff! So helpful and willing to work with people...if you can be respectful and understanding yourself that is. Several options to get your loans. Cash (at times, dangerous to keep that around), checks, loading onto a prepaid card they have, and others. Several ways to meet one's needs, just ask for your preference. Worth a stop if in need and better than other options imho.”
“I typically dread going into the cell phone store bc whatever issue or question I have, it always seems to end up with me paying more money and not being satisfied. Well that streak ended recently when I went to the US Cellular store on valley west drive in West Des Moines. The gentleman that took care of me was named Wya Lukery. He was professional, courteous and most importantly he was efficient in handling my issue and resolving it quickly. I walked out with a new phone since I broke mine with no insurance and a case for $32 owned outright. I'm a prepaid customer so this wasn't with a new 2 yr contract. This was a huge discount and I'm so appreciative of him for helping me out. Make sure you ask for him next time you stop in
Jarad Wolfe”
“Jamie is an absolute superstar! She has been more helpful than 10 other T-Mobile associates. And Hunter, the store manager, incredible customer service! These two managed to salvage my opinion of how T-Mobile does business. Thank you!”
“Abi was amazing. I came in needing a new phone and she did a wonderful job explaining my options. Abi made the process easy to understand and provided excellent service.”
“Our customer experience with representatives of this T-Mobile location has been outstanding. Most notably, Mathew Dudek was the associate we worked directly with. While everyone was friendly and helpful, Mathew spent a lot of time with us for our carrier switch of 5 lines to a business account and upgrades. He is very thorough and knowledgeable about T-Mobile services and his positive and upbeat demeanor made what could have been an exhausting process a pleasant experience in the end.”
“Gabe helped me again yesterday September 23rd and did everything possible to fix my phone and it just doesn't work yet!! He did everything except cartwheels to help me God bless him”
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“Steve was awesome. Steve did all the hard stuff, and let me just point and grunt “me want orange phone” and the Steve magically got me an orange phone, and the set everything up, transferred everything, and helped us set up another phone for a child (ours, not a random one.) all in all, Steve is awesome”