Internet Service Providers near Urbandale, IA
28 locations found near Urbandale
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“Reached out for help and Dustin was highly recommended.He made time for us out of his busy day and was able to pinpoint the problem right away. Gave us several options that wouldn’t cost a lot of money.Dustin was personable, knowledgeable and professional.”
Internet Service Providers
“Been years since I've gotten a new phone. Walked into this place, was immediately greeted by James. I don't usually leave reviews but that dude was awesome to work with. Wasn't pushy did try to shove anything in my face, walked out extremely happy. Anywho, James was awesome to deal with.”
Internet Service Providers
“From start to finish, Brittany truly made my day better! I wasn't planning on buying a new phone that day, but Brittany made it an easy choice. Brittany took my needs into consideration and was respectful of my time. She was the ABSOLUTE BEST customer service person I have encountered in quite some time. She took time to explain things to me without wasting my time on things I wasn't interested in. Thank you, Brittany!! I truly love my new phone!!”
Internet Service Providers
“Johnathan was absolutely amazing! I went into the Grimes US Cellular to begrudgingly upgrade my phone, expecting to have my monthly bill drastically increase.He took the time to explain all my options and pricing for each. I walked out with two new devices, a better plan and my monthly payment actually went down!!I am so impressed with his customer service, his knowledge and patience answering questions. This is the 2nd time he's helped us with an upgrade and I couldn't be happier.”
Internet Service Providers
“Megan did a great job of tracking down the phones we had requested, making sure the 2 showing in inventory were physically in stock.Phone setup and transfer was seamless, and she was very thorough to make sure we had all the things we needed prior to leaving the store.Thank you, Megan and US Cellular!”
Internet Service Providers
“Deshaun greeted us immediately and listened even as we got a little long winded on what we were looking for. Both my daughter and I got a new phone and he made sure we were each happy with the options we selected for our phones and accessories. Even after we made a choice and changed our minds, he was patient and explained the choices again. Deshaun was professional yet made the experience fun. I didn’t need to switch my phone along with my daughter but did because the option to speak with a human vs an automated service on an 800 # is worth a little extra a month. I will recommend his exemplary service to anyone who asks.”
Internet Service Providers
“Nicholas was extremely helpful! He explained our options and helped us decide on the best path. He even worked 45 minutes past closing to finish up and make sure everything worked and updated.”
Internet Service Providers
“I went into this store location to change my provider over to T-Mobile, upgrade my phone, and get T-Mobile home internet. I could not have asked for a better experience. Jordan took his time explaining plans, options and phones to me. He was incredibly knowledgeable and answered all my questions. Alicia helped me in setting up my new phone and home internet. She was super patient with me and explained everything to me. She made sure to hook me up with some big rebates. Hands down, best experience with a cell phone provider I’ve ever had. Super friendly and helpful crew!”
Internet Service Providers
Internet Service Providers
“Every time I go in there, Sarah helps me. She comes up with a smiling face and is so friendly!!! Usually places like this are tough to go into. But when I walk in the door, I feel like my business is appreciated! This is the EZ Money store I prefer. Whenever I'm in a pinch, you are a life saver!!! Thank you so much!! And thank you, Sarah!!!”
Internet Service Providers
“Excellent, this store always have the new edition Apple products available on the release date! They spend at least 2 hours helping me get my electronics set up and even follow up to ensure everything is working properly. Highly recommend”
Internet Service Providers
“Today I was lucky to have had Devon Duarte as my consumer specialist. After much stress after having a device stolen 1.5 weeks ago I entered the Verizon store on Merle Hay Rd. with few patience. Start to finish Devon had a warm smile & was able to guide me informativly to the very end when I greatfully was back up & running like nothing happened.This young man deserves a promotion or at the very least a heafty raise. THANK YOU AGAIN DEVON DUARTE FOR YOUR HELP TODAY!”
Internet Service Providers
“The young man working today was very accomodating in his assistace with my account. I appreciated his smile and laugh as those are hard to come by these days. Goid job sir! And thank you.”
Internet Service Providers
“Every time I stop in here, Josh has helped me. He is fantastic. So knowledgeable, quick, friendly, helpful. I am so happy when I stop here and he is working. This store is lucky to have him!”
Internet Service Providers
“I had problems with getting new phones on line, so we went to this retail store. Paul helped us get everything we needed and we added home internet. Paul was very helpful, knowledgeable, and courtesy. With people like Paul we will be T-Mobile customers for life.”
Internet Service Providers
“I took my 94 year old mom into T Mobile yesterday, just to look at some new phone options for her. Addison worked with us, and he was so patient and explained the differences between an I Phone and an android. After taking the time to work with her, she chose the Samsung flip phone. She is very happy! Thanks Addison for the outstanding customer service and making the transition easy for her.”
Internet Service Providers
“Went in because my screen broke” The Eric” was the nicest guy, helped me with everything I needed, Everyone was very nice and Greeted me with a smile!! Thanks Eric for the GREAT EXPERIENCE!”
Internet Service Providers
“I have always had a good experience at the Southside T-Mobile store. The staff is knowledgeable, helpful, and very personable. I have always felt they were glad I came.”
Internet Service Providers
“This Verizon location has one of the best customer service reps compared to other Verizons in the metro. Even though its the ine furthest away from my house, I prefer shopping here. They have Knowledgeable and friendly staff! Riley recently help us and was awesome as well. Wait is slightly long, but feels like queue moves faster than other mobile places. If it's is a longer wait, then you can take advantage of shopping in the mall in the meantime.”
Internet Service Providers
“Great staff! So helpful and willing to work with people...if you can be respectful and understanding yourself that is. Several options to get your loans. Cash (at times, dangerous to keep that around), checks, loading onto a prepaid card they have, and others. Several ways to meet one's needs, just ask for your preference. Worth a stop if in need and better than other options imho.”
Internet Service Providers
“Ok so I usually go to the 3rd party store cuz its closer to my home...but never again. I will drive to ankeny to get the amazing service. Ryan was very nice and followed up like he said he would. Lauren helped me connect my new phone fast. Lauren's knowledge helped me save money and time. Rec. Them and ankeny tmobile highly!”
Internet Service Providers
“Just wanted to say thank you to the staff of Verizon (University Ave, and Jordan Creek) whom I worked with today to get my 93 old mother an updated 5G phone. Truly amazing, kind, helpful, professional - each and every one. Just when I thought good service was a thing of the past - I found an oasis of excellence in Verizon today (two stores and one person on phone). Thank you sincerely - your help and exemplary service is deeply appreciated!”
Internet Service Providers
“Spencer made upgrading our Androids very easy. He listened to our needs and found the phones we wanted. Very knowledgeable!Though we live closer to Altoona we will keep going to this locale.”
Internet Service Providers
“Travis the manager was the only person to help me from the company of Verizon. I have talked with many reps from many departments via phone, text, chat and email with NO help. Travis got it done. Thank you.”
Internet Service Providers
“Great location in the Grimes area! Corporate T-Mobile store where you can get phones, watches, and other devices for connections. Nice customer service. Went in for an upgrade. Visited on a Friday night at 5:00pm. Was in and out with the upgrade within 25 min. I already knew what I wanted. That length of time includes the amount of wait for the back room to allow for the sale of the device. (It is standard to wait for their vault to unlock for 10 min) Note: $35 upgrade support fee is charged at time of service. I like the environment. Reminded me of an Apple Store and how streamlined it is. There were 3 reps on staff and it was enough staff and timely wait. I recommend this store and will visit again for all my T-Mobile needs instead of calling. The unhelpful customer service number.”
Internet Service Providers
“I became a new customer today and Lucas Bell made the experience tremendous! He explained everything perfect, was patient kind gave me his full attention, didnt judge me on all my silly questions he made me laugh and not nervous!”
Internet Service Providers
“Maya and Michael P. were extremely helpful in talking with customer service to get an issue resolved with T-mobile customer service. T-mobile needs to give their employees more authority with accounts and not send me to a customer service line located in the Philippines!”
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“Rommell is absolutely the best. When we need assistance with our plan, new phones, equipment, general questions, etc. We have been going to Rommell for many years. He has always provided clear, accurate information, recommendations, and assistance. He is a big part of why we have remained loyal customers for many, many years.”