Internet Service Providers in Grimes, IA

“Johnathan was absolutely amazing! I went into the Grimes US Cellular to begrudgingly upgrade my phone, expecting to have my monthly bill drastically increase.He took the time to explain all my options and pricing for each. I walked out with two new devices, a better plan and my monthly payment actually went down!!I am so impressed with his customer service, his knowledge and patience answering questions. This is the 2nd time he's helped us with an upgrade and I couldn't be happier.”

“Great location in the Grimes area! Corporate T-Mobile store where you can get phones, watches, and other devices for connections. Nice customer service. Went in for an upgrade. Visited on a Friday night at 5:00pm. Was in and out with the upgrade within 25 min. I already knew what I wanted. That length of time includes the amount of wait for the back room to allow for the sale of the device. (It is standard to wait for their vault to unlock for 10 min) Note: $35 upgrade support fee is charged at time of service. I like the environment. Reminded me of an Apple Store and how streamlined it is. There were 3 reps on staff and it was enough staff and timely wait. I recommend this store and will visit again for all my T-Mobile needs instead of calling. The unhelpful customer service number.”

“Just wanted to share my experience with NexGen in Urbandale, Iowa. Ryan went above and beyond to help me with fees that I had on my bills. If you have any questions about your bill please reach out to them, they do care and will do the right thing.”