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7:30AM - 5:30PM
7400 Douglas Ave, Urbandale
Auto Repair
“Great customer service, friendly, helpful and informative of services being performed and parts being replaced. Will go back here again for future repairs.Services: Tire rotations”
“Brian is a very nice man! Fixed my car quickly and came out in the middle of fixing it to update me what they were doing. Very informative and helpful. Thank you!!!!! 5 stars.”
“The staff are very helpful, knowledgeable and friendly. The service was great and and they did a great job replacing my window regulator. I highly recommend and will return.”
“Out of several shops I’ve used in the DSM metro, the staff has been the friendliest and most informative at Higgins. Repairs were scheduled and completed in a timely manner that stayed true to their estimate.”
7:30AM - 5:30PM
4730 Merle Hay Rd, Urbandale
Auto Repair
“Very friendly and professional staff from start to finish. I received daily text updates about the status and progression of my car repair. They also complementary cleaned out the inside before it was returned to me!”
7:30AM - 5:30PM
8305 Hickman Rd, Urbandale
Auto Repair
“They are great superb. Great people. I had several issues with my truck they got me in same day and I drove off the same day. Great pricing and they want to get on the road.”
“Everyone took such great care of not only my car, but also my family. I appreciate you understanding our medical needs and going above and beyond to accommodate. The technician gave me advice on things I hadn’t even asked about on my car and was so kind!”
7:30AM - 5:30PM
5904 Meredith Dr, Urbandale
Auto Repair
“Timely service with excellent communication regarding the issues with my vehicle. Tom, the service technician reached out to me directly to ask questions and clarify my concerns. Highly recommend!”
“We have been customers of Iowa auto for many, many years and they never let us down. High-quality customer service and they get the job done fast! Highly recommended.”
“Before I started leasing, Lane's was the only place in town I would take my car. Whether it was a routine oil change or repair, I knew I was in good hands with Kyle and Travis. They're great mechanics, their prices are very reasonable and most importantly, they're honest - no sales tactics or scams here, which is unfortunately very rare. I trusted Roger from the very first visit and that never changed. Thanks for many years of exceptional service!”
“I hadn't had a chance to post about my experience here since my car accident but they fixed my car march 20th 2024 I was very satisfied with their services not only are the local and family owned but they care about the service they provide you, in my younger years they had fixed a fender bender I had and that was seamless and smooth then this recent year I had a car accident someone had hit me and they ended up repairing all the damage from that driver, I was super happy with there work ethic they let me know when it was ready for pickup I definitely recommend them they are top notch and have been doing repairs for as long as I can remember I will be going back if needed and recommending others it was a 5 stars from me and thank you so much for the time and effort you had put into taking care of not only just a car but a car that held many memories and experiences and was lucky enough to keep I truely thought it would not be repairable and they did it! So thanks again 5 stars from me.”
“The service team was the best in the nation! They asked me to come back to check the way they were going to mount my front license plated before they completed the job.
You can not go wrong working with the service team.
The BEST!”
“I brought my car in for a stereo replacement and their was a little damage done. I talked to the service tech and he was very professional and c9nnected me with the service manager. I just spoke to him and he did not question me and has set a time up to get it fixed. I'm very pleased with how I was treated. It's too bad it happened...but they took ownership of the situation. You are in good hands here. Thank you guys!”
“I came across Bob Brown Chevrolet while rotting on Autotrader looking for an X5. Within a couple of hours of sending an inquiry, Jamie Scott reached out and was amazing to work with. He was able to graciously answer all my questions, from the condition of the car to sending out the paperwork. He was also very accommodating, being that I am out of state, he let my friend inspect the car on my behalf and bring the car to BMW of Des Moines for a pre-purchase inspection.
Needless to say, I purchased the car and got the vehicle shipped.
Jamie Scott made this experience very easy and stress-free. There was no pressure involved whatsoever. He was honest, upfront, kind, and understanding of all my questions, concerns, and requests.
Jamie, Joe, and Tim,
Thank You for making this a pleasant experience.”
“Ruggero was friendly, professional, knowledgable, and provided helpful guidance and feedback after listening to our wish list of options, trim, and color preferences. He had all of the cars we were interested in parked next to each other and ready to test drive when we arrived. It made things much easier to compare and contrast. He spent most of the day with us and we left very happy customers with a beautiful car and a great deal. It was well worth the drive from KC, MO.”
“Cannot say enough great things about United Fleet in Urbandale and manager Jon. Reasonable prices and genuinely honest. Not a combination you see in a shop that often!”
7:30AM - 5:30PM
10827 Prairie Dr Ste B, Urbandale
Auto Repair
“Had to get a new battery for truck. Love the deka batteries very high quality. Lots of power and good warranty, expensive but no more then lower quality brands.”
7:30AM - 6PM
9625 Hickman Rd Suite 100, Urbandale
Auto Repair
“Took my 2018 Crosstrek in for some high-mileage maintenance. After they handled the requested services, they let me know of a humming noise from the rear and suggested I have them replace the wheel bearings. My initial thought, like most frugle skepticals, was "yeah right, they're just trying to get more money out of me!" The service advisor, Matt, politely reminded me that sometimes when we're driving a vehicle regularly, we don't notice sounds it may have developed. Then upon doing more research on the matter, I realized it actually could be an issue I should address. Sure enough, it was like driving a brand new car again after the fix. I had NO idea the bearings were in such bad shape. I could almost swear it rides smoother now than it did when I bought it brand new! Definitely trust these folks and their attention to detail!”
7:30AM - 6PM
9627 Hickman Rd suite #200, Urbandale
Auto Repair
“"The Service Guy who immediately came out and tried to help me was very nice and accommodating. He let me keep my old car parked inside, in the warmth, while he helpfully escorted me inside to find Jeremy because I needed my car officially appraised, and I mentioned how I had been e-mailing back and forth with Jeremy recently. As always, Jeremy was an absolute rockstar! Nick was awesome too! All things considered, I went in to, hopefully, get the software for my radio updated so that I could finally stream music again. Much to my chagrin, it was not updatable. I did not want to pay $1,500 to replace it on an eight-year-old car, which I drove for over seven years and put close to 120,000 miles on. So, before I knew it, my Mazda 6 was getting appraised, and Jeremy and I were swiftly crunching numbers. The entire process ran like an extremely well-oiled machine. All things considered, it was a phenomenal experience all the way around! And, I did, in fact, leave with a functioning radio... in my brand new beautiful 2024 CX-5 with the best color Mazda paint currently has available and hot pink accent stitching on my black leather seats! (Yes, I know it is actually red. Jeremy did his best to correct me, but I still see hot pink and that was how I knew that it was the perfect vehicle for me!) All in all, it was an absolute win! I was able to stream music on my way home, and I upgraded to yet another Mazda. This is the fourth new Mazda vehicle I have purchased in my lifetime. Every time, I am amazed that not everyone wants to drive Mazda exclusively. Hands down, I always love my Mazdas, and I cannot imagine ever driving anything else. When it comes time for a new Mazda or a second one when my son gets old enough to drive, I will definitely be back! I hope Jeremy and Nick and the entire amazing team are all there to help me purchase my next car too! I liked everything about my experience. I missed Lunch, so thank you for the three granola bars I ate while I minimally waited for my financing to be secured and thank you also for the two cans of complimentary Coke. I cannot wait to be back for my free oil changes. Everything was phenomenal! Trust me, I would love to tell you if it was not. My previous experiences made me vow to never return to Ramsey. Luckily, Jeremy convinced me to come in and get my old car appraised and reassured me that the new Service Team is truly wonderful these days. The Service Team hit it out of the park! It was such a 10x better experience than anything I had ever experienced before. Ramsey has completely redeemed themselves in my heart, and I cannot wait to send all my friends and family out to get their own new Mazdas! Keep doing what you are doing! The entire experience truly was phenomenal. I had low expectations going in, and my actual experience was exponentially better than any best case scenario I could have possibly envisioned prior. Eleven out of ten stars!!!! Thank You! I love the improved Ramsey! Keep up the absolute greatness, and retain those phenomenal employees! I am genuinely grateful for my most recent car purchasing experience. The new Ramsey rocks!”
7:30AM - 5:30PM
9993 Hickman Rd suite #100, Urbandale
Auto Repair
“I had a great experience at stew last week. I was able to schedule a service appointment 3 days out, they were able to diagnosis my issue and fix it the same day. They were quick, the service was great and they kept me informed the entire time. Joseph made sure they didn’t operate on my car without my consent and made sure I knew what I was paying for. Thank you!”
“The gentleman at the desk was very pleasant. They sent me a video of what the service technician did on the car and any items that would've been addressed if need be. Overall a good experience.”
7:30AM - 5:30PM
9631 Hickman Rd suite 100, Urbandale
Auto Repair
“I am an Ames-local hotshot car hauler, I have transported multiple vehicles from this location and its neighboring businesses. The staff have been friendly everytime I've been there for a pickup. I was even offered free bagels and coffee from BMW. Please FB "The Hauling Horseman" if you are in need of quick, reliable transportation of a vehicle from this business or its neighbors!”
8AM - 7PM
12103 Hickman Rd, Urbandale
Auto Repair
“Shoutout to Heidi and Izzy at Stew Hansen! Heidi is very knowledgeable and great at what she does! She takes the time to listen to all your needs and makes sure she checks every box! I definitely was a little nervous heading into a big dealership, but Heidi was amazing at making you feel comfortable and letting you know that this is for you! Izzy is a go getter! He’s very welcoming and lets you know you’re in charge! He’s very accommodating and makes sure things stay within budget, but you still get to leave in that dream car! Great Job guys! Definitely will be a return customer!”
“Was advised to go to their service center and see if the could get the metal valve caps off the tire stems, they were stuck big time. I was originally quoted an amount, for all 4 valve stem replacements (if necessary) and it wasn't that bad so I said ok. They got me in right then and we waited less than an hour. They were able to get one metal cap off so only had to replace 3 stems. I was floored when the mechanic came out after and the cost was a $100 less!! All the employees we encountered there were very nice and helpful. I would highly recommend going there to service your Chevrolet and buy.”
“I had an excellent experience working with this shop. I wanted to “freshen-up” my 2011 Toyota Tundra by replacing a number of moldings. They were originally black and had become light gray over the years. Chad researched, found, and ordered window moldings, roof moldings, and cowl. Once all the parts had arrived, the technician Sergio had me in & out in one afternoon with everything installed. In addition, Abby at the front desk kept me well informed on the parts as they arrived (being so old, the parts came in from several areas of the country). Obviously this was not a big project, but the Lithia staff was very accommodating.”
“Customer Service was great. Went for oil change and they found slow leaks in my front tires. One was a nail and t h e other had a leak in the valve stem. Got'em both fixed - and only 1 trip to Bob Brown. I'll definitely be a regular there. Thank you.”
“Isaac was a great salesperson and helped create the least stressful car-buying experience I’ve ever had. He gave complete and understandable overviews of my desired vehicle and cost options, answered all questions about the 2024 CX-30, presented a reasonable trade amount, and was helpful during the final closing process and delivery. Zoom, zoom!”
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“Great first time experience with J & K. I needed help late in the afternoon and guys stuck around to check in my car that evening. They did great work and got it back to me in 24 hours. Definitely will be back.”