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“The young man who helped me was kind, courteous and professional. Explained what will and could take place so I knew what I was dealing with, with my phone. His kindness will absolutely be remembered and paid forward! I would definitely recommend this company! Thank you!”
“Up until 3 days ago, i have net been in a games et cetera in 2-3 years because the one in Dubuque Iowa is rude and treats people like an inconvenience. This one, on the other hand, was nice. They made you feel welcome and that they were generally glad to see you and help. I will be returning to this store in the future.”
“Came to get a new phone, All the employees in the building were welcoming. the rep helping me was very nice and really knew when he was doing. He even helped me get the new phone set up, helped transfer everything from old phone. I was still using my 2016 J7, Another rep in the store had the same phone I was getting and showed me a few cool features. Thank you guys I love the S24 ultra.”
“This ATT store is truly amazing. The staff, Sean, had helped us switch our phone carrier to ATT throughout the processes and he was also so friendly! This store brings back our confidence to ATT customer service once again.”
“I have been in the store two days in a row to trade in a ton of pokemon cards. The cashier who helped me Jack was the absolute best. He was very patient with me and didn't give me any attitude for bringing him in a workload at the end of the day. Amazing employee video game ect. Give this man a bonus!!”
“By far the best location in the area to go to. Jessica is amazing!!! She is friendly, knowledgeable, and caring. Makes you feel like you're hanging out with a friend chatting rather than being their on business. Definitely made the experience enjoyable, and I was actually sorry it was over so quickly...lol. Thanks Jessica for all you did to help me...”
“My family and I were dreading upgrading our phones and had put it off for months. Ray made the entire process as smooth and painless as possible. He gave transparent advice and was a pleasure to talk to. Highly recommend this location and Ray specifically.”
“I went in today the young lady with dreads there was not only helpful but very kind understanding and made sure my issue was taken care of 100% . I feel that she went over and beyoung her call of duty to make sure i was taken care of. I been in the other location and wasnt pleased. Hats off to her. She is awesome...”
“I arrived at the store a few minutes before closing and Will solved the issue I was having with my account even though it was a few minutes past their closing time. He was polite and helpful.”
“Joe Glaspie and the team at Blair’s Ferry US Cellular are true sales/phone professionals! Not only did Joe help me make informed decisions on getting my new phone, but I had a blast, and we had a lot of laughs doing so. Lol I had an 11pro max with no more memory that was running super slow and affecting my ability to do quick business. He brought me up to speed with technology and also helped me make informed decisions on accessories for my phone - I ended up getting a wallet case, car charging attachment that goes on your air vent, and one for my room that is also a magnetic type deal that charges through the case. Also got protectors for my screen and cameras. Everything has been flawless including the process of transferring things over and getting the phone set up - I couldn’t be happier. Thanks again Joe!-Joseph”
“Johnathan saved the day. Go here instead of blairs!!! Had to come in twice but He stayed on the phone until they listened and actually helped us, instead of them letting give us the run around. Great job, give the man a rise ?”
“Very good experience, the lady who took care of me was named Desire, super friendly and helpful and knowledgeable, she gave a great deal and prepped me on it's functions. Best phone buying experience I've had, kudos to her”
“Danielle was SO NICE!! My phone went completely black, wasn't charging and I was a mess thinking someone hacked my account due to my g mail getting hacked into on the dark web 3 weeks ago. Anyway, Danielle took my phone and had the magic touch! My phone is working and just fine!I will be going back to buy a new phone from her soon. As mine is now 2 years old.Thank you so much Danielle!!!”
“I had a great experience at this location tonight. The staff was helpful in my complicated situation with multiple lines. The process caused them to stay late and they were still kind spirited throughout the whole process. I worked with an associate and the manager Byron. I wanted to make sure it was known they went above and beyond to make sure we were taken care of. I appreciate their expertise, experience and customer service.”
“Darlene and Justine were very helpful and accommodating as customer service representatives I really appreciate the time they took to assist me with the service, devices and plans that was right for me. Thank you both very much for the great service you provide. Keep up the great customer service support you give ladies.”
“Steven was absolutely wonderful to work with. He was multi tasking with several customers and managing to help us all very successfully. We all left with smiles on our faces. Thank you!”
“To you mobile has contacted me and say they really have some great deals for seniors since I haven't seen her citizen I really appreciate T-Mobile for staying in my ear always keep me in contact with the ones I love free as family of as well as bits book I'll be seeing you soon to update myself with a new phone at your service and you definitely get a congratulations understanding ovation for having one of the best deals in town thank you”
“Kyle helped me purchase and set up my new phone. He provided great customer service; was kind, answered all of my questions, walked me through the best deal for me and my plan. I highly recommend coming to this store for assistance.”
10AM - 7PM
2210 Edgewood Rd SW, Cedar Rapids
Mobile Phones
“Diamond and staff treated me very well today! Great to met you and thank you for reviewing my bill with "they who shall not be named!" If you recall I was the man with the flier (keeping from name dropping-I'd like Cricket in the spotlight) I have worked as an RN for 15 years and in the IT world as well. You see dedication when you see it! See you next week for our meeting.--Do NOT let Diamond ever go! Oh--I connected your adddress on Google for you. Didn't show on a rando search.”
“Kane was AMAZING!! 10/10 stars for him!! Saved my day, was easy to work with, and made sure I understood my plan and all the changes since I switched carriers! I was however disappointed, because I ended up replacing the screen on my old phone to ensure all the data got off of it properly, so I came back the next day to have my data transferred and was told by Ava that I’d be charged 30 dollars to transfer the data when I had just bought this phone from them the day prior. I completely understand Ava was simply telling me the policy so I don’t blame her for it, it was still disappointing to find out they were going to charge me to transfer data to a phone I paid them for!
In total- 4/5, very happy with Kane and my phone however disappointing to find out they would charge me $30 to transfer data from my old phone to the new one (which I bought from this exact store) only a day later.”
“This store always has great support when I visit. Aden was my last contact and he gave me advice that saved us money month to month. He and the team took great care of me. I left believing that they do truly appreciate my business.”
“Thank goodness for Ryan and SammyThis place would fail without them. In my two hours in store, they were the only two employees who actually showed care and were actually helpful, the only ones on the floor really. All the others sat in the back and hid out for the whole time while they were slammed with customers. I give them both a five star. All the others… def not. Especially the “manager” lol Johnathan.Keep up the good work you two!”
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“I’m thankful that this US Cellular location is open every day because I needed help getting my phone to function properly (it was having issues with charging properly).
When I went in for help, the woman I met was patient while I described the issue and helped to identify the problem: lint stuck in the charging port. She managed to clean out the lint and dirt stuck in there with care and precision. After that, my phone had no problem charging up immediately.
She did an amazing job and had a helpful attitude. I will definitely return here if I need more help on phone issues or whenever I might need an upgrade.”