People are people. It's hard to separate. But the customer service is absolutely awful and it's not their fault. Wouldn't matter if it was a computer or not. 20 year customer. Done. And sad because I love the phone service around here. Let your people be people and help. This is ridiculous.
November 2023
This store always has great support when I visit. Aden was my last contact and he gave me advice that saved us money month to month. He and the team took great care of me. I left believing that they do truly appreciate my business.
June 2023
Most of my experience with them is good. They are usually pretty helpful. But I've had troubles getting ahold of them on the phone. With an instance such as being cycled back to the "menu options" 5 times in the same phone call.
