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“Kinyada (hope I'm spelling that right) was amazingly helpful. Phone wouldn't call and he called advanced tech support and together they got it working again. He was very patient, friendly and knowledgeable. I'll be coming back for any of my AT&T needs for sure.”
“this is the best place ever I hope when I get older, I get a job there, I go there almost every week and every time there's something new restocked so it's always like going into a different museum. I would highly recommend this place. If you have kids I can confirm because I am a kid. yeah, VGE is the best place ever!”
“Good store, but had one person at checkout with line building, and 2 people dealing with a trade-in. I couldn't wait any longer in line so had to leave. The person in front of me left as well for GameStop to buy what they needed.”
“I had to switch a whole family plan to TMobile. James and Kyle helped, assisted and recommended on the phones, the plans. great service and great attitude and patience switching so many lines.
I recommend this store and James and Kyle to any existing or new customers.”
“My husband & I just switched to T-Mobile.
Jacob was great help to us. We were very satisfied as he switched everything for us. We'll be saving going to them now
Thank you!”
“Alicia was very knowledgable and helpful when it was time for me to replace my cell phone. She knew exactly what I wanted that would fit my needs. Alicia was great when I needed further instruction later to operate the new model I now have. I asked for her card so I could pass it on to others looking for someone to help purchase a phone from US Cellular. Too bad you can't clone her. Kudos!”
“Kind and efficient, what they should do is lower the prices of the plans because they are tough with their prices, in order to move forward to the future, we are in the past. I thought that in this time the prices of the Internet would be cheaper, they continue to be in the sky, blessings, the treatment of the workers is good ?”
“I was hesitant going in today due to some of the negative comments here. But I had a great experience. The person who checked us in was very welcoming and friendly. I was there to change from Verizon to T-Mobile. Will did a great job explaining my options and getting everything all set up. He was patient and didn't make me feel rushed.”
“Stop into this location Michael & Jes was amazing was visiting here from Dubuque and had issues with my account and they immediately took care of me! Highly recommend to go to this location! These girls were amazing.”
“Desiree is Amazing and definitely is Great at her job! She's very helpful!! I always contact her if I have a issue and it's resolved very quick...Thank you!”
“By far the best location in the area to go to. Jessica is amazing!!! She is friendly, knowledgeable, and caring. Makes you feel like you're hanging out with a friend chatting rather than being their on business. Definitely made the experience enjoyable, and I was actually sorry it was over so quickly...lol. Thanks Jessica for all you did to help me...”
“Darlene and Justine were very helpful and accommodating as customer service representatives I really appreciate the time they took to assist me with the service, devices and plans that was right for me. Thank you both very much for the great service you provide. Keep up the great customer service support you give ladies.”
“Great customer service, very friendly. We felt welcomed and well taken care of by Evelyn. She helped my daughter with a new sim kit/unlimited plan. I recommend this store and this phone carrier.”
“Was an excellent experience. I was treated kindly and with respect by Steven. He is awesome. I was really nervous about getting a new iphone as it had been a long time since my last purchase. He made the experience easy, explained everything, and took time addressing my questions. Will return to this store in the future.”
“To you mobile has contacted me and say they really have some great deals for seniors since I haven't seen her citizen I really appreciate T-Mobile for staying in my ear always keep me in contact with the ones I love free as family of as well as bits book I'll be seeing you soon to update myself with a new phone at your service and you definitely get a congratulations understanding ovation for having one of the best deals in town thank you”
“I am not someone who needs the latest and greatest technology, but after being turned away from Best Buy with a broken and clearly outdated phone, I needed to go to the closest location of Boost since my iPhone 11 finally gave out.
Upon walking inside, I was greeted by David and he was able to help me from start to finished, despite how stressed and technologically challenged I am. He got our plan upgraded and got me the best deal Boost offered on an iPhone 16e. He was great at troubleshooting and making sure I understood the more confusing aspects of the phone transfer.
I’ve not always had the best customer service when needing to go into a Boost location, but David was a five-star employee who knew his stuff and was great to work with.”
10AM - 7PM
2210 Edgewood Rd SW, Cedar Rapids
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“Just had an awesome experience at Cricket Wireless thanks to Tracy! She was super helpful, patient, and really knew her stuff. Tracy made switching carriers a breeze and answered all my questions with a smile. If you're heading to Cricket, definitely ask for Tracy – she's the best!”
“Ellie is absolutely wonderful. She took the time to answer all my questions and she is extremely knowledgeable. She also helped my ninety year old mother too. Ellie is the best.”
“Monica was great! Helped me right away and solved my problem in minutes and spoke to me like I matted! If every customer rep were like Monica the process would be streamlined emansly”
“Treymier. Williams. Was are specialist. Awesome. Was kind understanding. Very helpful. Address. 151 Collins rd ne. Cedar Rapids IA. Will be recommend. To. Our family and. Friends. Very. Knowledgeable. Job. Well done”
“Came in needing to get my number off of a plan, one I've had for 25 years, and John & Brea (might be the wrong spellings) were happy to take care of me and give me the info i needed to do so, and I will absolutely be back to re up at this location because of them.”
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“Found a bug issue with my Moto phone and called CPR. Allison just told me to stop in appointment-free, found the issue immediately and I was out the door in less than 5 minutes. Great service and greatly appreciated.”