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“Up until 3 days ago, i have net been in a games et cetera in 2-3 years because the one in Dubuque Iowa is rude and treats people like an inconvenience. This one, on the other hand, was nice. They made you feel welcome and that they were generally glad to see you and help. I will be returning to this store in the future.”
“i came in from out of town and i walked in looking to buy some pokemon cards and the lady with a mask immediately was snarky with me, but there was a really cool guy and helped me out and even showed me the “secret box” i am only writing a review because the other employee was very unpleasant and rude. i wish i got that guys name that was really cool because he deserves a raise. Other than that great place and cool pokemon cards.”
“Terrill is the best phone person I have ever worked with. He is kind & polite & knowledgeible about everything, Made my visit very pleasant. He deserves a big raise. The best of the best”
“This ATT store is truly amazing. The staff, Sean, had helped us switch our phone carrier to ATT throughout the processes and he was also so friendly! This store brings back our confidence to ATT customer service once again.”
“By far the best location in the area to go to. Jessica is amazing!!! She is friendly, knowledgeable, and caring. Makes you feel like you're hanging out with a friend chatting rather than being their on business. Definitely made the experience enjoyable, and I was actually sorry it was over so quickly...lol. Thanks Jessica for all you did to help me...”
“Dylan was absolutely incredible. Very helpful, knowledgeable, friendly and professional. Kudos to T-Mobile for having people like Dylan representing your company.”
“My family and I were dreading upgrading our phones and had put it off for months. Ray made the entire process as smooth and painless as possible. He gave transparent advice and was a pleasure to talk to. Highly recommend this location and Ray specifically.”
“I went in today the young lady with dreads there was not only helpful but very kind understanding and made sure my issue was taken care of 100% . I feel that she went over and beyoung her call of duty to make sure i was taken care of. I been in the other location and wasnt pleased. Hats off to her. She is awesome...”
“Went in a little before closing time but Dan Fitzgerald treated us like he just opened for the day! We have been a customer of this location for a number of years and a US Cellular Customer for close to 30 years. The kind of service that Dan provided is exactly the reason we come back!”
“Very good experience, the lady who took care of me was named Desire, super friendly and helpful and knowledgeable, she gave a great deal and prepped me on it's functions. Best phone buying experience I've had, kudos to her”
“Danielle was SO NICE!! My phone went completely black, wasn't charging and I was a mess thinking someone hacked my account due to my g mail getting hacked into on the dark web 3 weeks ago. Anyway, Danielle took my phone and had the magic touch! My phone is working and just fine!I will be going back to buy a new phone from her soon. As mine is now 2 years old.Thank you so much Danielle!!!”
“Steven was absolutely wonderful to work with. He was multi tasking with several customers and managing to help us all very successfully. We all left with smiles on our faces. Thank you!”
“Shawn Williams helped me through the scary experience of buying a new pho e.He was very knowledgeable and very patient. He explained, explained , explained the switch over 2.5 hours!. I never had the feeling that he thought that I was an idiot. I have never had better customer service anywhere!!”
“Darlene and Justine were very helpful and accommodating as customer service representatives I really appreciate the time they took to assist me with the service, devices and plans that was right for me. Thank you both very much for the great service you provide. Keep up the great customer service support you give ladies.”
“To you mobile has contacted me and say they really have some great deals for seniors since I haven't seen her citizen I really appreciate T-Mobile for staying in my ear always keep me in contact with the ones I love free as family of as well as bits book I'll be seeing you soon to update myself with a new phone at your service and you definitely get a congratulations understanding ovation for having one of the best deals in town thank you”
“Kyle helped me purchase and set up my new phone. He provided great customer service; was kind, answered all of my questions, walked me through the best deal for me and my plan. I highly recommend coming to this store for assistance.”
10AM - 7PM
2210 Edgewood Rd SW, Cedar Rapids
Mobile Phones
“Diamond and staff treated me very well today! Great to met you and thank you for reviewing my bill with "they who shall not be named!" If you recall I was the man with the flier (keeping from name dropping-I'd like Cricket in the spotlight) I have worked as an RN for 15 years and in the IT world as well. You see dedication when you see it! See you next week for our meeting.--Do NOT let Diamond ever go! Oh--I connected your adddress on Google for you. Didn't show on a rando search.”
“Kane was AMAZING!! 10/10 stars for him!! Saved my day, was easy to work with, and made sure I understood my plan and all the changes since I switched carriers! I was however disappointed, because I ended up replacing the screen on my old phone to ensure all the data got off of it properly, so I came back the next day to have my data transferred and was told by Ava that I’d be charged 30 dollars to transfer the data when I had just bought this phone from them the day prior. I completely understand Ava was simply telling me the policy so I don’t blame her for it, it was still disappointing to find out they were going to charge me to transfer data to a phone I paid them for!
In total- 4/5, very happy with Kane and my phone however disappointing to find out they would charge me $30 to transfer data from my old phone to the new one (which I bought from this exact store) only a day later.”
“Monica was great! Helped me right away and solved my problem in minutes and spoke to me like I matted! If every customer rep were like Monica the process would be streamlined emansly”
“Thank goodness for Ryan and SammyThis place would fail without them. In my two hours in store, they were the only two employees who actually showed care and were actually helpful, the only ones on the floor really. All the others sat in the back and hid out for the whole time while they were slammed with customers. I give them both a five star. All the others… def not. Especially the “manager” lol Johnathan.Keep up the good work you two!”
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“The young man who helped me was kind, courteous and professional. Explained what will and could take place so I knew what I was dealing with, with my phone. His kindness will absolutely be remembered and paid forward! I would definitely recommend this company! Thank you!”