9AM - 5:30PM
516 Northwestern Ave, West Lafayette“Purdue Federal Credit Union is a good bank, but this location in particular is stellar. I've never had to spend more than 10 minutes depositing money. The people there are very kind and handle my issues with care. It's very clean as well.”
“I almost got scammed today, but they were so compassionate, convince me it wasn’t legit, helped me contact police, and supported me through the whole event… I can’t thank them enough!!! I forgot the lady’s name though… ? 10/5 stars”
“Why is the rating so low? This place is great. I have handled various business with at least four staff members, and they are all very good. Yes, the ATM outside seems to be difficult to use sometimes, hahahaha.”
“They are the best bank by far! Naomi Wolf and all the people there have the best customer service even if they don't understand spanish, she try her best to clear all my questions, and believe me, I have a lot!”
9AM - 5PM
437 South St, Lafayette9AM - 5PM
201 Main St, Lafayette“The staff that works here is the best! Extremely nice and professional. They do not have you waiting to take care of you. They always help me with any of my bank needs. A plus is that they also have an ATM that you are able to use. Even when the bank is closed, you just use your debit card to get in the ATM area, which is very nice and safe.”
“I've always had great customer service at all of the Lafayette First Merchants Bank locations! I had an issue with my direct deposit and my paycheck so I called the downtown branch. After calling the branch twice to see if they could help me trace or locate where my check went, I was told by an individual that they were unable to help and did not attempt to reach out for further assistance. The second time I called I was reminded rudely that "like I said before, we cannot see anything on our end" by the individual who answered. It wasn't until I spoke with Wren on the third call who took the time to help me and resolve the issue within 15 minutes! I would have left a three star review due to a lack of customer service by the first individual but Wren went above and beyond to help me and I'm grateful as a customer to receive that assistance.”
“I love this bank. There is a male employee with orange or red hair I can’t remember his name but he always remembers me and my daughter. He is super personable.”
“They do everything that Capital One does, they do it better, plus they have something called customer service. They also have branches you can go to. I have had very good experiences at this branch in particular. Highly recommended.”
9AM - 5:30PM
1551 Win Hentschel Blvd, West Lafayette“Chace Pedigo was very helpful in securing my approval for an auto loan after I had been left carless by an uninsured driver. He understood the urgency and was friendly, patient, and willing to work quickly with underwriters to get through each of the requirements to obtain loan approval the day I came to the bank. The other agents I encountered at the front desk were also very friendly, resourceful, and interested in helping me with my needs. I also appreciate how clean and orderly this location (as well as the other PFCU locations I've attended) is. I really appreciate Purdue Federal Credit Union and think that it is a great choice if you are a Tippecanoe County local!”
“This is just a great bank.They can accommodate any person with anything that they need.I was there to help my sister set up her account it was totally painless, and she was absolutely delighted with the customer service that she received. So am I, great work!”
9AM - 5PM
2101 Teal Rd, Lafayette“I only have one account with them, but I find all the staff I have ever dealt with there to be super polite, and extremely knowledgeable. I had to do a wire transfer to Europe and it was difficult for me because of a language barrier; the staff at Huntington went out of their way to give me a hand.”
9AM - 5PM
2237 Teal Rd, Lafayette“This is a great branch. Grant consistently goes above and beyond for me. Everyone is very kind and knows my name. Very communicative as well, calling me with anything pertaining to my needs at the time.”
“I had a great experience at Purdue Federal Credit Union at Northwestern! Alli was fantastic and dedicated to helping me with my new account! Alli provided me with the best banking experience, and made a difficult transaction not only successful, but efficient and as enjoyable as banking can be. Alli was approachable, kind, and clearly a hard worker! This review extends to the other two members that helped with the process too such as "Anthony" ?. Thank you, and as always Boiler Up!”