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“I almost got scammed today, but they were so compassionate, convince me it wasn’t legit, helped me contact police, and supported me through the whole event… I can’t thank them enough!!! I forgot the lady’s name though… ? 10/5 stars”
9AM - 5:30PM
516 Northwestern Ave, West Lafayette
Banks
“I had a great experience at Purdue Federal Credit Union at Northwestern! Alli was fantastic and dedicated to helping me with my new account! Alli provided me with the best banking experience, and made a difficult transaction not only successful, but efficient and as enjoyable as banking can be. Alli was approachable, kind, and clearly a hard worker! This review extends to the other two members that helped with the process too such as "Anthony" ?. Thank you, and as always Boiler Up!”
“I had the most amazing customer service experience at Chase Bank today. My mom, who is visiting me from out of town found out that her wire transfer to S. Korea did not go through, so we went to Chase Bank to try to sort it out. Caleb Kitchen, one of the reps, sat with us patiently and cheerfully for 15 minutes, helped us log into her account, noticed that my mom was being charged $35 per month for bank fees that should have been waived, proceeded to call various people to have that refunded to her, AND helped us with the issue that we came in with in the first place (the wire transfer)! My 74 year old mother with limited English was so happy and she made food for him tonight that she's determined to drop off with him tomorrow to thank him. I rarely post any reviews, but I was really impressed by Caleb. I will definitely keep banking with Chase.”
“Purdue Federal Credit Union is a good bank, but this location in particular is stellar. I've never had to spend more than 10 minutes depositing money. The people there are very kind and handle my issues with care. It's very clean as well.”
“Hats off to Tristen Russell.We had to drive over from Kokomo to close out an account for my late Brother in Law.Tristen met with us to verify the required documents and was able to get the account closed out for us since we were from out of town.This is what customer service looks like.”
9AM - 5PM
437 South St, Lafayette
Banks
“My husband and I worked with Wendy Cross to get a home equity loan. She made everything so easy on us. No hassles. The most friendly loan officer I've ever dealt with!! We have special circumstances and she worked around those to help us. She went above and beyond just to make sure we were happy!”
9AM - 5PM
2101 Teal Rd, Lafayette
Banks
“I only have one account with them, but I find all the staff I have ever dealt with there to be super polite, and extremely knowledgeable. I had to do a wire transfer to Europe and it was difficult for me because of a language barrier; the staff at Huntington went out of their way to give me a hand.”
“I cannot recommend this branch enough. Tonya, who's quality of service cannot be overstated, was incredibly knowledgeable and so friendly! She alone made my experience at this branch so memorable. I would recommend this bank to anyone looking for a superior banking experience. Thank you Tonya!!”
9AM - 5PM
201 Main St, Lafayette
Banks
“The staff that works here is the best! Extremely nice and professional. They do not have you waiting to take care of you. They always help me with any of my bank needs. A plus is that they also have an ATM that you are able to use. Even when the bank is closed, you just use your debit card to get in the ATM area, which is very nice and safe.”
9AM - 5:30PM
1551 Win Hentschel Blvd, West Lafayette
Banks
“Chace Pedigo was very helpful in securing my approval for an auto loan after I had been left carless by an uninsured driver. He understood the urgency and was friendly, patient, and willing to work quickly with underwriters to get through each of the requirements to obtain loan approval the day I came to the bank. The other agents I encountered at the front desk were also very friendly, resourceful, and interested in helping me with my needs. I also appreciate how clean and orderly this location (as well as the other PFCU locations I've attended) is. I really appreciate Purdue Federal Credit Union and think that it is a great choice if you are a Tippecanoe County local!”
“I love this bank. There is a male employee with orange or red hair I can’t remember his name but he always remembers me and my daughter. He is super personable.”
“They do everything that Capital One does, they do it better, plus they have something called customer service. They also have branches you can go to. I have had very good experiences at this branch in particular. Highly recommended.”
“Service is great and tellers are kind, ignore the karen and kyle reviews. Cant beat $5 minimum to open an account and no d*** fees like the bailout banks (you know which ones). They are also very informative on how to build credit and will help you go through the process.”
“They are the best bank by far! Naomi Wolf and all the people there have the best customer service even if they don't understand spanish, she try her best to clear all my questions, and believe me, I have a lot!”
“This is just a great bank.They can accommodate any person with anything that they need.I was there to help my sister set up her account it was totally painless, and she was absolutely delighted with the customer service that she received. So am I, great work!”
9AM - 5PM
100 N 2nd St, Lafayette
Banks
“Heather Thompson in commercial lending is very attentive and such a valuable asset to the branch and this company. She always has a smile on her face! She handles her accounts with ease and is very responsive.”
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“This is a nice regional bank. They have very friendly staff to help, and drive through and walk up services at this location. It's advised to make an appointment for special services, as the staff is small.”