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“I have tried out several different banks and Purdue Federal is by far my favorite. All of the staff are friendly and very helpful. I’ve never been on hold for more then 5 minutes and my experience with each of their employees has been nothing but great. My only complaint is their website could have a little bit of improvement. Overall, they do an excellent job.”
“I almost got scammed today, but they were so compassionate, convince me it wasn’t legit, helped me contact police, and supported me through the whole event… I can’t thank them enough!!! I forgot the lady’s name though… ? 10/5 stars”
9AM - 5:30PM
516 Northwestern Ave, West Lafayette
Banks
“I had a great experience at Purdue Federal Credit Union at Northwestern! Alli was fantastic and dedicated to helping me with my new account! Alli provided me with the best banking experience, and made a difficult transaction not only successful, but efficient and as enjoyable as banking can be. Alli was approachable, kind, and clearly a hard worker! This review extends to the other two members that helped with the process too such as "Anthony" ?. Thank you, and as always Boiler Up!”
“I had the most amazing customer service experience at Chase Bank today. My mom, who is visiting me from out of town found out that her wire transfer to S. Korea did not go through, so we went to Chase Bank to try to sort it out. Caleb Kitchen, one of the reps, sat with us patiently and cheerfully for 15 minutes, helped us log into her account, noticed that my mom was being charged $35 per month for bank fees that should have been waived, proceeded to call various people to have that refunded to her, AND helped us with the issue that we came in with in the first place (the wire transfer)! My 74 year old mother with limited English was so happy and she made food for him tonight that she's determined to drop off with him tomorrow to thank him. I rarely post any reviews, but I was really impressed by Caleb. I will definitely keep banking with Chase.”
9AM - 5:30PM
516 Northwestern Ave, West Lafayette
Banks
9AM - 5:30PM
1551 Win Hentschel Blvd, West Lafayette
Banks
“Chace Pedigo was very helpful in securing my approval for an auto loan after I had been left carless by an uninsured driver. He understood the urgency and was friendly, patient, and willing to work quickly with underwriters to get through each of the requirements to obtain loan approval the day I came to the bank. The other agents I encountered at the front desk were also very friendly, resourceful, and interested in helping me with my needs. I also appreciate how clean and orderly this location (as well as the other PFCU locations I've attended) is. I really appreciate Purdue Federal Credit Union and think that it is a great choice if you are a Tippecanoe County local!”
“I cannot recommend this branch enough. Tonya, who's quality of service cannot be overstated, was incredibly knowledgeable and so friendly! She alone made my experience at this branch so memorable. I would recommend this bank to anyone looking for a superior banking experience. Thank you Tonya!!”
8AM - 6PM
1251 Cumberland Ave, West Lafayette
Banks
“This is by far the best place I have ever banked. Everyone is so nice and eager to help you with anything you need. Especially April. I will never go anywhere else for my banking needs.”
“This has been the only bank I will bank with. I think their recent reviews do not reflect the integrity of how well these employees work and put up with people on day to day basis. I am always greeted with good intentions from the staff and they’ve always helped me to their fullest extent. I think many companies are having trouble keeping staff and that can bug many people when they might not get immediate answers when having new hire ons. Thank you guys and keep up the good work!”
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“This is a nice regional bank. They have very friendly staff to help, and drive through and walk up services at this location. It's advised to make an appointment for special services, as the staff is small.”