“It was my first time in the store a few weeks ago. They offer a great selection of phones and accessories I wanted to give a shout out to Alexis and Tiffany they were so helpful and knowledgeable. Thanks for you excellent customer service.”
“Great customer service. The woman who works behind counter knows her stuff. I mean she is good. She has excellent customer service and very very helpful. TMobile is lucky to have her as an exceptional employee. Not kidding. My name is Kellie and Ed and I are on t mobile plan. She's been there a while. She definitely needs a great raise promotion or something. She takes pride in her job and it shows.”
“Need to give a shout out to Alexis! It wasn’t easy getting into my account after I lost my phone.. but she kept trying. The systems were having a few other tech issues and the store starting filling with people.. but she kept her calm and never even seemed frustrated. She turned a super stressful day around for me. Thanks again girl!”
“We had a very good experience Caleb helped us a lot as we are very bad with phones and computer knolege and he was helpful and very patient with us and we really appreciate the help he gave us.”
“We had been to SEVERAL other AT&T stores in the area looking for help and the only store that was actually able to help was the Wood River location! Troy and his team were able to help us combine our multiple plans into one when the Alton store, Edwardsville store, and even customer care could not help.”