Cell Phone Stores in Alton, IL

“Nathan was the best! So patient and understanding while multitasking to get us in and out as quickly as possible. He stayed past closing to complete our transactions and customer service skills were excellent!”

“I had the best experience at this store. The person that helped me was Jacob. He was extremely knowledgeable and very patient. I would recommend his services and this store. He took his time to show me everything and wanted to make sure I understood everything before I left the store. Best experience ever!!”

“I'm loving my new hometown Target. The layout is a lot different from my old big city Target, but I'm adjusting to the flow. The staff here is also more down to earth and friendly. Just walking through the store, whenever I pass an associate, they all speak and ask if I am finding everything I am looking for or need. It is obvious, the management here is focused on customer service and has trained their staff well. As others have commented, this store is always clean and well organized. Having just moved into a new house, I am making numerous runs to this Target. I am amazed at the things I didn't need in my old house, I now need in my new house. Best of all, they have a spot where you can take a selfie with the Target Dog. My big city store didn't have that. Small town Targets, rock. When: Very Often Why: New home owner, I need stuff.”

“I am one that is huge on good honest customer service, knowledgeable staff, and effort. I live about 35 minutes away from this store in Missouri however due to how great they were to a good friend of mine I figured I should give them a try. The Boost Mobile near me tried to charge me $290 for 2 free phones, 2 single plans (even tho I asked for a multi-line plan and tried to force sell me all accessories and said if I didn't buy their bundle that the phones would cost me $99 a PC. NO THANK YOU!!Yesterday from the moment I called the Alton Boost store to verify promotions and general pricing to the moment I got home and actually had service I can say without a doubt I will not go any other phone store but ALTON'S BOOST MOBILE!!!While Chuck was busy transferring my phone numbers to the new phones he confirmed everything with me as the process went along. The store would go from just myself being the only customer in there to 4 or 5 others customers. Every single customer walked through the door was greeted with a genuine hello, how can I help you and everyone of them had entered the store saying "Hey Chuck" and every single customer walked out the door satisfied with in 10 or 15 mins from the the time they arrived. From assisting with payment processing, putting new cases or screen protectors on a device, to insuring that my service transfer was completed properly. The obvious pride Chuck takes in providing stellar customer service, his knowledge of Boost service and and the phenomenal reporte he has with the customers is rarely seen anymore when in a retail store. It was worth the drive to visit that store. I honestly do not remember the last time I walked out of a store feeling like my business was more than just a transaction.5 STARS isn't near enough to say thank you for the best customer service experience that I have had in a long, long time. No shady bs, no crabby staff. They go above and beyond to help each and every customer.For the 1st time in 2 years we can finally use our cel phones at home. ????????????”

“Great store. They even corrected what another T-Mobile store messed up on my account. Very trustworthy store and staff. I pass 3 stores to come to this one. I will continue to do so for awesome customer service.”

“The manager at the Alton Cricket is on top of her game.She went above and beyond to get me the best and most affordable plan and phone and then a discount on the bill. I love this place.....Wish all managers were as knowledgeable as her....Thank you Ashley!”

“Best store ever. Miss Kelly Jouett and Jejuan Combs were AMAZING!!!! THESE FOLKS DESERVE A RAISE. Complete opposite of Collinsville store. Collinsville needs new training from the manager Ms Kim down.”