Cell Phone Stores in Springfield, IL

30 locations found near Springfield
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“We went to this store today to get my husband an upgrade on his phone. We chose this store based on it's customer reviews. The reviews were absolutely accurate. The store manager, Jeb Minott, was out customer service representative. He was extremely pleasant, personable, helpful, funny, and professional. He made the entire process simple for us. We will definitely go there in the future for any phone issues / needs.”

4.7 Superb84 Reviews

“I went in to get my phone fixed because I thought the charge port was broken. Turns out it just needed cleaning which they did for free. My phone works great now. I would recommend going here if your phone is broke. The staff is friendly and knowledgeable.”

4.6 Superb70 Reviews

“Sara at the veterans parkway store in Springfield, IL was incredibly helpful with explaining our existing account with us and offering a better family package suited for us. Top Notch!!!!!!!!!”

4.3 Superb108 Reviews

“Mike is always helpful and knowledgeable! They have always been able to fix my daughter's iPhone shenanigans (5-6 times) and at a reasonable price. We are so thankful for the guys at Dropped Mobile!”

4.6 Superb29 Reviews

“Went in to have old iPhone6 info transferred to iPhone8. Had super service from Terren and Ronnie! The guys are both professional and personable and know their stuff! It didn’t take long at all. Can’t thank them enough from turning my bad day into a great one!(Thanks, Guys!! You are appreciated!)”

4.3 Superb68 Reviews

“Had amazing help at this store. They are wonderful when you're in need. I had a gentleman Pat. Help me. That was so amazing if anybody ever needs a good phone or somebody's smart that can hook you up. That is the store Boost Mobile North grand thank you, Boost Mobile and thank you, Pat.”

4.3 Superb56 Reviews

“I had mistakenly downloaded an app and gave a scammer access to my phone. The Cricket store in Springfield had only 1 guy working, and he was NOT very helpful. However, the Cricket store guy working in Jacksonville helped me AND deleted the app (which the guy in Springfield did NOT tell me to do!!).”

4.4 Superb34 Reviews

“Excellent service today went in and Marcus gave me the best service I could ask for. As well as a deal on a new phone for my fiance I just couldn't pass up. Thank you so much for the incredible deal and service today. I would highly recommend stopping by the Wabash store for any boost mobile needs.”

4.2 Good51 Reviews

“Jason was very patient in answering my many questions. He asked about how I use my phone to help me choose the right make and model. For example-with my work, I read a lot of spreadsheets on my phone so I thought I would want the 15 Max for a larger view, but after he had me try operating the phone with 1 hand, we realized my hands are too small to be able to reach across the screen with my thumb and operate it single handed. Such a small detail, but it made me realize my best option was the 15 pro! He also helped me with my screen protector and camera protector, then got me set up with all the right chargers. If you are in Springfield, IL- don’t waste your time at an At&T authorized retailer. Go to the Corporate Store on Wabash and ask for Jason!”

4.1 Good172 Reviews

“Pat was very helpful and knowledgeable about everything I was trying to do. I had issues with customers support on the phone and he handled everything as it should be. Boost Mobile is a great phone service provider the customer service number has there flaw but I recommend coming here for a phone service and any issues. Couldn't of asked for a more professional person then Pat he really knows what he is doing. TEN Stars for him”

4.2 Good42 Reviews

“Upgrade phones ATT representative Neco (Springfield IL) was extremely polite and professional. He resolved all of my concerns and issues. He's an excellent representative of AT&T.”

4.1 Good91 Reviews

“These guys make things super easy to get yourself a new phone and take care of your account. And the coverage is great. We always obtain excellent service the the Cricket Team!!”

4.2 Good34 Reviews

“Karen was absolutely fantastic. She was professional, friendly, and very knowledgeable. She did a fantastic job with our phone upgrades and transfers. She’s the reason we’ll continue doing business with your store.”

4.1 Good49 Reviews

“Sams Club is fine establishment with family friendly vibes. Great prices for big bulk. Also AMAZING prices and quality for their food court. That berry sundae can get it.”

4.2 Good14 Reviews

“I love this location! All of the staff are helpful and knowledgeable about good deals, plans, and other tech issues I run into. I just signed up for the Tmobile home internet and am saving over $100 a month. The staff helped me set it up in store and answered all my questions. I highly recommend this location and Tmobile.”

4.1 Good23 Reviews

“Jay at this store is amazing. I cannot say enough about the service that we received from her. She deserves 10 stars. I initially called this store, and she answered on the first ring. When I explained the issues we were having, she explained a couple of options, so I drove to the store. From the movie we walked in, she was so helpful and accommodating, and very, very patient with us. I would definitely recommend going to this cricket store and ask for Jay!”

4 Good50 Reviews

“I was wanting to switch my service from Verizon and my rep Marcus was very helpful and got me a new phone along with new service as quick as possible it was a very pleasant experience.”

5 Superb1 Reviews

“Shout out to Chris and Isaac for their patience as they found the final solution to end a marathon of issues I was having with transferring a number from AT&T. They were friendly and very helpful, and I’ll be sure to only come to this store with issues from here on out. Thank you!!!!!”

3.9 Good38 Reviews

“I needed to make some plan changes so I went in. Gary was very thorough in explaining different charges, very knowledgeable. He and his staff were welcoming and supportive. I found the services very helpful and we resolved the issues I was having! Satisfied customer.”

3.9 Good98 Reviews

“First time at this location, based upon on a visit made in the afternoon. No ratchet people or druggies hanging around. Not many were wearing masks though, even though it's a state mandate. Found everything I was looking for, huge parking lot even for a Walmart.”

3.4 Good8 Reviews

“My kids (and I, let's be honest) love this place because their toy isles are so extensive. Word to the wise though. Absolutely DO NOT bring you wife (or fiancée/girlfriend) here with you. There's a chance that you will come home with new shower curtains, more glasses, discount outfits, storage containers, furniture accessories, and Starbucks.”

3.1 Average10 Reviews

“Drew Palmer was awesome! He expertly handled upgrades and changes to SIX devices in one visit. We actually shopped at a big box store before, and then went to the Verizon store. We are so glad we did. We even started counting the random helpful tips he was sharing on all kinds of things related to our devices. Thanks to Drew for all your assistance.”

1.3 Poor3 Reviews

“Went in to anything buy sale or trade today and got amazing service plus experience super friendly staff helped with all my need got the best deal I felt was in town and priced matched for half asking price over great store check them out!!”

3.3 Good23 Reviews

“Taye was amazing and handled everything flawlessly. 10/10 recommend! We switched from Straight Talk (which is a task itself) and he flowed right through. Now I have a new S23 Ultra and I couldn't be happier ? - adding pics of the moon the past 2 nights taken on the new phone ? ??”

3.5 Good50 Reviews

“My last post complained about how poor the check out service was and how I had to wait for about 30 mins to get through the line. Well that was not the case today and the store is busier than last week. Hats off to management for getting it right”

1.8 Poor6 Reviews

“Friend service affordable prices depends on your price range 40,50,60$$ and can get a free phone if you change companies ? ? ? ? and keep same phone number or pay monthly on a phone with bill up to you...”

3.2 Average26 Reviews

“All staff have been very helpful and all are knowledgeable of the products they sell. Every question I've had they have been able to answer. I never felt pressured to make purchase or to purchase certain products as other cell phone companies have. I've been told the phone I was interested in was not in stock and guided to what they say is the best. Best for their commission. I will continue to do business with this location (Wabash).”

2.9 Average26 Reviews

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