Cricket Wireless Authorized Retailer is highly praised for its excellent customer service. The staff, especially Jay and Summer, are described as amazing, helpful, patient, and friendly. Jay is noted for answering calls promptly, explaining options clearly, and making the process of switching phones or getting new SIM cards simple and quick. She was accommodating and went above and beyond to assist with phone issues and plan changes, including helping with a new SIM card and transferring lines. Summer also received praise for fixing a phone issue with kindness and patience. Customers feel confident recommending this store and asking for Jay, as she provides outstanding service that makes visits easy and pleasant. Overall, the store is known for caring staff who genuinely help customers with their phone needs, making it a trusted place for assistance.
Mariah M was SO super helpful yesterday when I came into the store. She was smart and fabulous! I appreciated how amazing she was. THANK YOU!
March 2025
I like Cricket wireless, I personally think they are the best phone company out there. I've never had a problem with them. And I love my Moto phones, lol.
December 2024
Destiny was awesome and answered all questions and has amazing customer service. Prompt service and would suggest anyone looking for a phone with amazing service come to this location and ask for destiny.
