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9AM - 5:30PM
1870 Stearns Rd, South Elgin
Banks
“We have been with Old 2nd for over 40 years and they don't disappoint. The South Elgin location and Dominic Ostrich's help us solve what could have been a really big problem. When a debit card expires and your child is stationed out of the country it is no small feat to get it authorized and Dominic was an amazing help to help resolve several issues and get him set so he could use his new card. Thank you so much for your help.”
“They are nice people. But I'm not sure what changed because in the past a simple deposit took just a minute and now it's like screen after screen and click after click. You're better off walking in than sitting in the drive thru.”
“The South Elgin branch of KCTCU is excellent in many ways including every one there is very helpful and delightfully friendly… willing to take the time to explain something if I have a question.Also, usually not a long wait in line unless I go at prime time.??????”
““I am incredibly grateful to Nicole W., our Private Client Banker. She goes above and beyond for her clients! As we prepare to sell our house this week, we discovered an unexpected issue: a line of credit that we never used was open against our property. With our closing just days away, this could have been a major problem. Thankfully, Nicole took charge, managed the process, and resolved the concern promptly. Her support and dedication saved the day.
Thank you, Nicole!””
“Staff is always pleasant and very helpful. I can always count on Lupita to answer any questions. I like that some of the staff has been at this location for years which makes my interactions with the bank comfortable!”
“This is the best branch to go to if you are a small business owner looking for free banking and business lending. They have a program for Women, Latino and Black business owners too!”
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“I would say Professional , kind employees especially Victor . He helped me do my paperwork in a few minutes and he answered all my questions with full acknowledgement !”