7:30AM - 5:30PM
103 Arbours Dr, Savoy7AM - 5:30PM
100 Burwash Ave Suite B, Savoy“Service department as always promptly performed the checkup of our BMW right on schedule… no problems… even replacing a a missing screw on the rear license plate holder. Cost was approx 260. Thanks for promptly taking good care of our baby BMW! Your honesty and professionalism is very much appreciated..”
“We were on our way from Alabama to Wisconsin when our Forester would not start after getting gas. It said our car was locked.called the Subaru dealer and talked to Tom in the service department and he gave us several options to try but nothing was working. Another car jumped started us and it started. We called Tom that we were on our way to get the car checked out. Needless to say Tom was wonderful and our car needed a new battery. Thanks to Tom we made it to Wisconsin. We really appreciated his kindness.”
7AM - 5:30PM
1404 N Dunlap Ave, Savoy“Dwaine that works in the service department is awesome I had my vehicle in there for numerous things and he called in and checked in with me for everything Serra Buick GMC Champaign is awesome. Thank you guys so much.”
8:30AM - 6PM
100 Burwash Ave, Savoy“Jonathan Kerr was outstanding. Very kind and professional and genuine . His caring personality was appreciated. He was great about follow up. He is the type of salesman that all dealerships should set as the goal for their employees. Thank you Jonathan !I will send others your way. Keep doing what you are doing.”
“Past two years Serra has been doing maintenance on my Forester. Recently went for oil change. Last oil change took a lot longer than it should have. This oil change after a minor error took two tries to get it corrected Raine said NO CHARGE. That is excellent customer service and keeps me as a customer!!!”
7AM - 5:30PM
1402 N Dunlap Ave Suite B, Savoy“I needed to update our GPS in our Outback - I thought I could do this on my own . After an hr I called Subaru in Savoy and Jordon volunteered to come over and help. I appreciated his help - customer service is alive and well at Serra Subaru!!”
“Needed an engine replaced under warranty. Communication throughout the process was excellent. I was provided a rental vehicle. Service Manager, Andrew, was great to work with.”
8:30AM - 6PM
100 Burwash Ave, Savoy“Charlie and the whole team at BMW are extremely easy to work with. If you are looking for a new car, you must give them a chance to help you find the right one for you.”
“Kid running automotive desk was very nice i asked for mobile 1 full synthetic notice the didn't have the 020 in the shop so they put Castrol full synthetic when they had it literally five steps away to get it off the shelf in store”
“The people working at this shop are amazing. My car isn't even done yet but wow! My car was originally at another shop who caused significant damage due to their shoddy and scummy work and is now paying Serra to fix. A friend recommended Donnie and CC to steer me in the right direction as he had the same thing with the same company happen. The staff at Serra/Champaign Collison advocated for me with my insurance and the other body shop. I am blown away by the integrity, almost chokes me up how they defended me. I trust this business has my best interests in mind, THANK YOU!!!!! Ladies- you can feel safe and respected here!”