Hardware Stores near Montgomery, IL

29 locations found near Montgomery
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“Only a select few individuals possess the fortitude and expertise to be chosen to run Menards the third largest retail hardware store chain. When you see Tim, the general manager and has been able to instill his morals, integrity, and knowledge into the employees, fostering an environment of growth and learning, but seeing an environment, where all the employees feel like, they are part of a professional sports team, and act accordingly! The employees are not only passionate about their own development but also every customer fulfilling their needs.The general manager’s unique skill lies in earning the respect of all employees, not through mere demands, but by demonstrating genuine care for the store, the customers, and most importantly, their well-being. This unwavering commitment to employee welfare has fostered brand loyalty among customers. They remain patrons of this location even if it means traveling further or going out of their way. Such customers become lifelong patrons.Unlike a dictator who delegates menial work to employees, this general manager has created a cohesive team by working alongside them. Employees witness firsthand the general manager’s dedication and hard work in achieving shared goals. Every customer is greeted with a smile, and every employee knows their role in ensuring that every question receives the right answer. If necessary, another associate steps in to provide expert assistance.I wholeheartedly recommend this store! Once you experience it for yourself, you will understand why customers keep coming back. Whether you need help with your current DIY job or simply want to chat with friendly faces, this store is your one-stop destination.”

3.8 Good39 Reviews

“It's always a good experience grabbing new items for your home, especially when you get a rebates to come back and get more stuff. Honestly they do have just about everything you could need for home repairs and remodeling”

4.9 Superb311 Reviews

“I went to Home Depot today looking for some paint and the man at the paint station (I think his name was Jeff) was SO helpful!!! He realized I didn't really know what I was doing or what products I needed, and he took the time to explain the process, recommend certain paint techniques, helped me select which products to buy, and answered all my questions. I've never had such incredible service at a store like this before. He was so focused on helping his customers that I didn't get a chance to properly thank him before he was off to help someone else. Please give Jeff a raise because whatever you are paying him is not enough! :) Even the lady who checked me out was friendly and greeted me with a smile. 10/10 experience shopping at this store, I will definitely be back if I have any other home improvement needs!”

4.8 Superb457 Reviews

“Great "small town" hardware store. Never understaffed. You can always find someone to help you. Very nice selection and competitive prices. You can shop online and pickup in store, or go in and talk to someone if you're not sure what you need. Services like screen repair and key duplicating are offered. Plus, you can get in and out in five minutes, and you don't have to walk a mile wandering down endless aisles filled with everything except what you need. The best attribute, though, is the people. Helpful, friendly, and a pleasure to do business with.”

4.9 Superb298 Reviews

“I called the store to learn about a snow blower. Fran helped me, she may be the manager or assistant manager or just a fabulous associate, but regardless, she had the snow blower waiting for me and she answered all of my questions. I was out of there quickly and happily.”

4.8 Superb405 Reviews

“There is a greeter as you enter where you can find what you want by asking right when you enter. The selection is quite extensive with different price points. I will definitely return when I am in the market for a new product.”

4.7 Superb402 Reviews

“The best employees and in stock for all your hardware needs. I recently remodeled a rental unit and purchased things like grass seed and paint gallons. The staff are always welcoming and friendly. I use the Ace app to earn points towards rewards and to score great discounts and coupons. This Ace has been a blessing to Sugar Grove.”

4.8 Superb212 Reviews

“We just moved to Oswego and have been in this Home Depot several times already. Every time that we go people are exceptionally friendly. If I ask where something is, most of the time they walk me right to where the item is. The store is clean and the staff is friendly. I will continue to frequent this store.”

4.7 Superb262 Reviews

“I don't know how this happened but I went in to buy four screws and four washers. Somehow I ended up paying seven dollars for them. I was still in the parking lot and figured this is not right. I go back in and they saw I had been overcharged and it only cost about two dollars. Strange to be so far off. But they fixed it with no problems”

4.6 Superb204 Reviews

“The young man in the back, Roger, was able to assist me with finding a replacement snowblower belt. The shelf was empty but he looked thru some bins that were received that day and found what I needed. Thank you again!”

4.8 Superb93 Reviews

“I went in today with a couple issue regarding a transaction was very frustrated before arriving to the store and at the end left the most satisfied customer ever. Natalie and Aaliyah were the most helpful most professional understanding girls I have ever met in customer service I would give them a 10/10 if it would let me most definitely will be coming back”

4.5 Superb91 Reviews

“Appreciate the new management along with the (much needed) facelift. Just got wood delivered, while there were some communication challenges regarding the actual delivery (-1⭐️) the overall experience was good. They came back to pick up their pallet, which was much appreciated. Keep up the great work, excited to see what’s ahead.”

4.3 Superb83 Reviews

“Store # 00126 2/3/24The cashier, Jaime was very helpful. I got exactly what I was looking for, The Manager, Joseph showed the upmost respect.Definitely recommending this store!”

4.2 Good123 Reviews

“It’s a business that treats me well, I get here help with reliable parts and professional advice. Sometimes they send me to their competitors if parts are available faster.”

4.5 Superb25 Reviews

“I went in for some hardware for my kids rc car. I got help immediately upon walking in the door so I didn't have to search. Never got that kind of service at a big box store...happy to give ace more $ than I'd have spent on Amazon for something like this. They had what I needed.”

4.2 Good37 Reviews

“What's not to love when the conversation deals with inexpensive tools, gadgets and the like. It's possible many of their goods are produced overseas and if that's a bother, seek out online whiteboards that discuss all the American made items. Stopped in randomly to look around. Found a handy tool to clear a clogged sink(in seconds), a ridiculous amount of rubber bands and a set of tool box accessories, all of which were on sale. There is always some sort of price reductions on useful items you may not (necessarily) need but could have use for one day. With that said, also got some solar pathway pucks for the yard. As seen on TV quality. If you have one of these local to you, it's worth joining their loyalty perks program so you stay up-to-date on price breaks. If you're in the services/ trades, they have many of your needs and offer used equipment for sale.”

4 Good118 Reviews

“Talked with Don at the Aurora/Montgomery store. Wow! What great customer service. He was really nice, we talked through prices and how the exchanges worked. He even went in the back to ensure the equipment was available for today. As I come by more people who lack customer service, this becomes more important to me as a core business value. Thanks Don!”

4.3 Superb15 Reviews

“Always greeted when we come in. Staff always ask what they can help us with. They sell key fobs and program them.Recently ordered a key fob.. cheaper then the dealer... Joe did the setup. 5 minutes later key fob failed. He was on the phone with the manufacturer right away! New one to be sent out. But Joe calls me 5 minutes later and says another one was located!!! Joe programmed the new one and made sure it was working. Even found out the first one was defective from the manufacturer. His professionalism and customer service is very much appreciated!”

4 Good79 Reviews

“Arlene is the most efficient and helpful salesperson. I've worked with her for years and I refuse to work with anyone else! She always treats my clients the way I would, which is what I look for in a partner. Sue truly is the best!!!!!”

3.9 Good51 Reviews

“Katlin deserves to be a store manager due to how amazing she was yesterday! My husband and I were buying a gun safe, ready to spend alot of money for it.We initially were at the menards in carpentersville where we were horribly treated by the manager and resorted to taking our business elsewhere. Katlin initially was in the tile area helping a couple , after she finished with them, she immediately apologized for the time we waited and immediately assisted us in picking out the right safe for us, she.checked the safe herself and walked us through the resetting of it and how to use it. She went above and beyond. I absolutely loved her! Great team and great experience”

3.8 Good38 Reviews

“I buy everything home related at Home Depot. It is my favorite DIY and home improvement store. From appliances, garage door opener install, carpeting installation, and anything else that I will do to make my house a home. Thanks again Home Depot”

3.8 Good50 Reviews

“We had some issues with an online order recently (wrong items sent etc) and weren't getting much help from the online customer service representatives that we called at first. Both referred us to the store for the order issues. Manager Liz called and took care of both issues very quickly and was patient and personable the entire time. she also provided some tips and recommendations for future purchases. I will definitely try and do all my purchases in store from now on. Customer service was excellent. We appreciated her friendly help during this busy holiday season!”

3.1 Average18 Reviews

“I generally prefer Menards but this Home Depot is outstanding. Like any home Depot you have to be selective with what you buy as far as country of origin of the product and quality. However, I choose this store more often because the people are what set it apart. Everyone is kind and helpful, going out of their way to help you locate something or give you advice.”

3.7 Good162 Reviews

“Shout out to employee Toney. Had a busted wheel this morning on my snow blower. He helped me get it back up and running. He is polite, caring and a hard worker! Thanks Toney!!”

3 Average28 Reviews

“I wanted to buy a Razor electric dirt bike for my grandson. The bikes are available online, but need to be assembled. I contacted Lowe's and spoke with Jasmine. The level of customer service from Jasmine and her team was exceptional. She ordered the bike and kept in contact to let me know when it arrived at the store and when assembly was completed. She even arranged to have the bike kept in the customer service department until I was ready to pick it up so it would not get scratched. Jasmine and her team were amazing! If you are looking for a bike, I highly recommend Lowe's.”

2.5 Average19 Reviews

“I love Menards it’s a go to place for me and my family they always have things we are looking for in any season. I especially love holiday seasons always have Halloween Christmas accessories up and ready to buy.”

2.9 Average39 Reviews

“Matt in Tool rental really took care of me this weekend. I truly appreciate his gratitude and caring for helping me with my old Dewalt battery issue. Thanks again!John S”

2.8 Average41 Reviews

“We had some issues with an online order recently (wrong items sent etc) and weren't getting much help from the online customer service representatives that we called at first. Both referred us to the store for the order issues. Manager Liz called and took care of both issues very quickly and was patient and personable the entire time. she also provided some tips and recommendations for future purchases. I will definitely try and do all my purchases in store from now on. Customer service was excellent. We appreciated her friendly help during this busy holiday season!”

2.9 Average62 Reviews