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“I honestly love this bank. I’ve been here for years and although I do not live in the area you can go to any Wintrust branch and be helped. The bankers here are helpful and always nice. I did get a snobby banker once but I’ll just take it she was having a bad day.”
“We worked with Eric for the past few month and we couldn't be more pleased! Eric worked very hard for us and was able to get us into an appropriate loan that fits our needs. We found our dream home and he made the process super easy. His availability for questions made the process understandable.”
“Only experience I have is a boat loan with no problem. Had a question/issue and Amy H from the bank was all over it and extremely nice. Very good experience based on her response, knowledge, timeliness, and great personality. Thank you for the help!”
“After changing my legal name, I made several attempts over the phone, online, and at other branches to update it on my mortgage record. Unfortunately, my efforts were unsuccessful until Diane L. Friske stepped in and genuinely tried to solve my issue. She went above and beyond, working with the corporate office to update my profile and following up with me later to ensure my satisfaction. Her exceptional treatment made me feel welcomed as their client, which is rare nowadays. If you are looking for a suitable branch, look no further.”
“David Pitts did a great job explaining stuff to someone who has never gone in a bank by themselves (me) and helped explain credit and transfer my checking to a new account. Thanks David!”
“David Pitts did a great job explaining stuff to someone who has never gone in a bank by themselves (me) and helped explain credit and transfer my checking to a new account. Thanks David!”
“Tay is a gem! He's super polite, attentive and knows how to follow through with client concerns. This isn't my day-to-day branch, but I'm considering switching if the service can be this good. Somebody buy this guy lunch!!”
“Personally haven't had any issues besides a few times waiting around because "system has to restart" or a few to many people in line and only one front teller. But nothing I would actually complain about”
“I have been a customer for almost 30 years (back when it was still Harris Bank). I have not always had a good experience with the McHenry bank. Then I found Martha at that branch. She is wonderful! She has been my go-to for several years. Very personable and incredibly knowledgeable about all their products. She returns calls and always looked out for what was in my best interest. She even remembered when a CD came due. I would highly recommend Martha S. in McHenry!”
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“Alexis Gamboa was a great help during a very long session assisting me with several
tasks. She, and others there, are always polite, kind and helpful!!!”