One of the worst banks I've had. They love to keep stuff in pending for days. And the McHenry bank is the worst when it comes to the drive thru. Ready to leave!
January 2023
This place has rude bankers that don’t care about your problem. I went in here regarding a transaction issue and the banker was clearly not interested in helping and making it seem like it was my fault .Worst experience ever, if you can go to the one in Crystal lake, the bankers their are a little better
July 2022
Rude and unprofessional behavior today. I needed help with my debit card because it was compromised. I got a new card but trying to ask a question for help was difficult. He didn’t want to take anytime to help.