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“Vivek —is the guy to see at Glen Ellyn , Illinois, Verizon store. Spent time with us, informed us of promo’s, and friendly. What more can you ask for now a days you. 6/5/2024”
“Came into the store to do return an old phone that was apart of my trade in found out they did not even process it at a different AT&T store and the manager was very fast and efficient with helping me process the trade in and everyone here was very nice and helpful”
“Great customer service! Stayed wayyy past closing to help me, Raul was very helpful and took time to explain all the changes on my account after getting a new phone. Haven’t had such genuine and nice service for a long time.”
“Raul was great to work with made the whole experience of upgrading phones less stressful. Went out of his way to explain the whole process and even applied the screen protectors for us days later.”
“My phone has gotten hacked and I’ve been dealing with Matthew and he is very knowledgeable and patient and took me thru everything and the best way to handle this.”
“We went to Verizon today with a problem about our Internet and also a question about international travel. Cassie replaced our Internet box and answered all our questions in a very timely fashion. We were very pleased!”
“I really like going to this store because of the service they offer every time I go, Jocelin is super kind and intelligent, she helps me with everything I need. Thank you very much Jocelin, I hope you are there for a long time.”
“Danny at Advanced Tech was great! He was able to fix my screen in 15 minutes. Pricing is very affordable, and his customer service is top notch.I highly recommend Danny at Advanced Tech! Thank you, Danny!!”
“I RECEIVED NOTHING ON MY PROBLEM.
WE HAVE NO PHONE SERVICE.
ATT HAS PROBLEMS OUTSIDE BUT NOTHING IS DONE.
I ALREADY SENT YOUR STORE MONEY.
PLEASE, PLEASE, PLEASE, HELP ME.”
“Rafael was super friendly and did a great job replacing my Galaxy S21's broken charging port after I dropped it in the snow. Highly recommend coming here, they had the part for my phone on hand so I had my phone fixed less than 2 hours after breaking it.”
“Went in to buy some airpods and was greeted instantly by izzy, whole helped me the entire time I was there. He was very attentive and extremely sweet. Izzy made my experience at AT&T wonderful.”
“We came to this Verizon store for a sim Issue and We met Islah and he was very helpful and he gave us a best deal due to which we got ourselves phones, tablets and watches.Had a Great time with Islah and we Saved a lot on our purchase.”
“Came in to get my phone screen fixed. Apart from doing a great job, Paul fixed an issue that another company created. Finished in a timely manner, would definitely recommend.”
“I recently had the pleasure of interacting with Verizon's customer service, specifically with Connor, regarding an issue with my new phone. Connor's professionalism and expertise were truly helpful . He patiently listened to my concerns and promptly resolved the issue with efficiency and courtesy Overall, I'm extremely pleased with the level of support I received from Connor and Verizon, and I highly recommend their services to anyone in need of reliable telecommunications assistance. Thank you Verizon”
“Helpful & remarkably patient -- willing to answer each and every question multiple times to customer's content. Work done is also top-notch -- replaced iPhone screen on an absolutely destroyed iPhone has lasted for far longer than expected/hoped for. Coming back for inevitable future phone repairs. Go here!”
“Belle was outstanding! I haven't seen customer service like hers! I asked for a price with a watch and she laid everything out, what I'm paying now compared to if I add another device + protection, etc. She was out of this world with the amount of help, patience, friendless...Thank you Belle!”
“We visited the Oakbrook Terrace AT&T store looking to update a very old phone. After less than 5 minute wait, Anthony met us with a friendly smile. He patiently answered all of our questions and explained everything in detail. We left happy. Customer Service is alive and well here. We will be returning to this location in the future thanks to Anthony and Sanchez. Also thanks to the new employee working with Anthony, who was also great with us as well.”
“Went in to buy a charger and the manager Jackie provided me a quote for my business lines. I was not aware of the discount I got due to having my Internet with ATT. I will definitely be back to take advantage of this offer.”
“Siomara is very helpful, customer services friendly, has a passion for what she does I see how she takes care of her customer with a customer first friendly smile as she greets and interacts with the customer.”
“I’m very happy Aldo was able to help me out . He was able to quickly set up service on a new phone I bought . Also , they do phone repairs and the quote I received here was much cheaper than the quote from Best Buy . I highly recommend this location for fast and great service ! Thanks again for helping me Aldo !”
“10/10 very good service! I changed my phone and they helped me rescue my contacts. Very friendly. I don't know much about technology and here they treat people with respect. Thank you Sonia.”
“I went to this store because I spoke to someone on the phone and they inadvertently put my information with the previous customers name that they were working with. I spent approximately eight hours with Mario, who worked diligently to correct this error. He was polite, professional and had the patience of a saint. Thank you Mario for all of your hard work.”
“I needed to buy a new phone and Hannah was awesome. She listened to what was important to me and presented the options professionally. Her knowledge of special promotions was helpful, and she did not try to pressure me into things I did not want or need. She helped with activating the new phone and transferring my data and settings. All in all, a great experience. She deserves a raise!”
“Ivan Pagan went above and beyond to help get my phone back working today contacting Verizon to resolve the problem . He was very patient and showed great customer service.”
“I live 2 minutes away from the West Chicago store. I don't mind driving extra just to get great service from this store.I have nothing but great things to say about the way this store runs it's business. Always recommend to my friends and family!”
“Jesse's the best! Been there twice for new screens and saved in my estimation $1,600 by NOT getting a new phone. Twice!Very happy. Like having a new phone, for real! Thanks again, Jesse!”
“Amir was so helpful and kind! He was able to fix our Xbox within 5 minutes! Very efficient , definitely recommend anyone to come in to get their devices fixed! We are very happy and will come again if we have any other device problems!”
“Yaz and Jessica are awesome. They did a great job same day replacing my phone screen and were much more reasonable than anywhere else. Suppprt small businesses especially ones run by awesome people.”
“I went to the boost mobile on 75th and woodward ave in Woodridge for help with a insurance problem. I was helped by Ali who had excellent customer service skills and fixed the problem that I had. I would recommend seeing ali!”
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“I went in earlier last week to get some help on seeing if my monthly bill could be reduced in anyway and a extremely nice and competent young man named Devin was able to help me out tremendously with my particular situation.
He made me feel like he really cared and did everything he could. I would certainly go back just because of care he exhibited.”