Ivan Pagan went above and beyond to help get my phone back working today contacting Verizon to resolve the problem . He was very patient and showed great customer service.
September 2023
Friendly and knowledgeable staff! No surprises. Ivan made upgrading our phones completely hassle-free. Restored my faith in Verizon.
February 2022
He was VERY patient! As an older person, I don’t always get things the first time. He calmly & steadily went over all the details. Every question and/ or concern I had was answered in a way I could understand. Wish all store persons were as considerate!