10AM - 7PM
2210 N Main St, Wheaton“Marcus was honestly incredible. I have never had better service at an AT&T store. He turned what might have been a long and frustrating process into a seamless and painless one, porting a number and setting up my phone literally in less than 5 minutes. I was amazed and delighted.”
10AM - 7PM
4430 E New York St, Aurora“Rafael was super friendly and did a great job replacing my Galaxy S21's broken charging port after I dropped it in the snow. Highly recommend coming here, they had the part for my phone on hand so I had my phone fixed less than 2 hours after breaking it.”
“Came in to get my phone screen fixed. Apart from doing a great job, Paul fixed an issue that another company created. Finished in a timely manner, would definitely recommend.”
10AM - 7PM
6238 Main St, Downers Grove“This was the best customer service I've ever experienced anywhere. Alex, is it unbelievable employee? You should cherish her and she just goes above and beyond the Call of Duty and she figured out how to activate my phone, which was extremely difficult due to the new technology. And she deserves a lot”
“Christopher R. was a true professional! Very knowledgeable and extremely patient with explaining the process to port over two lines. Even though the store was extremely busy on Sunday, both Christopher and his partner, went above and beyond to make sure everyone was acknowledged and taken care off. Great Teamwork! Excellent service.”
10AM - 6PM
719 Roosevelt Rd, Glen Ellyn“Raven did an absolutely amazing job in helping me get my phone service transferred and everything up and running quickly and efficiently in record time! Will be back!”
10AM - 7PM
1104 Ogden Ave, Lisle“After discovering that our favorite nearby Verizon store no longer existed, we were happy to find your store in Lisle. Ryan was extremely helpful and answered our questions easily. We most certainly will go there to invest in any future cell phone products or related items. Dealing with a person in person is the only way to purchase things like cellphones in our opinion. My husband and I both hope that Ryan is there the next time we go there.”
“I chose this store because of their rating and it did not disappoint! Lazar was extremely knowledgeable and personable! Gave honest feedback and reviews of the merchandise. He worked hard to make sure we got the best deal. The store was clean and had a great vibe. Another employee, George, also made the experience great!”
“Customer service at this location was excellent. I had several questions about my account and trying to decide what to do and Gabriel was exceptionally knowledgeable and helpful, thanks so much!”
“We came to this Verizon store for a sim Issue and We met Islah and he was very helpful and he gave us a best deal due to which we got ourselves phones, tablets and watches.Had a Great time with Islah and we Saved a lot on our purchase.”
10AM - 7PM
27w245 North Ave, West Chicago“Great knowledge of plans and devices, attentive to detail and beyond helpful very professional and over all a phenomenal experience, want to in particular thank Beto very grateful for his time and help, strongly suggest coming to this store!”
10AM - 7PM
568 Main St, West Chicago“I had a good experience with Kassy, such a great worker and good customer service. She helped me with changing my phone agency and was telling me everything about the changes and what Metro had to offer me as a new client with them. Now me my wife and in law are happy with our phone service so far. Thank you Kassy and keep doing what you do to make your customers happy!”
10AM - 6PM
1440 Lake St, Roselle“This store is awesome I needed a new phone. Elliott set everything up helped get what I needed. Thought I’d be there long but I was in and out. Best phone buying experience I’ve had.”
10AM - 7:30PM
2180 W Lake St, Hanover Park“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
“Jesse's the best! Been there twice for new screens and saved in my estimation $1,600 by NOT getting a new phone. Twice!Very happy. Like having a new phone, for real! Thanks again, Jesse!”
“Eddy has helped me set up my phone when it was being dysfunctional. I tried calling the help center which didn’t help at all and they ended up screwing up both my phone. I walked in and he helped me set it up in 2 seconds. Time is money so he saved my time in order for me to make more money.”
“Victor was great at explaining the deals and promotions while also taking into account my need for a lower bill. I will definitely be coming back to downers grove for all my phone needs!”
10AM - 7PM
733 N Mill Rd, Addison“Danny at Advanced Tech was great! He was able to fix my screen in 15 minutes. Pricing is very affordable, and his customer service is top notch.I highly recommend Danny at Advanced Tech! Thank you, Danny!!”
10AM - 7PM
517 Main St, West Chicago“Crystal was such a big help to me she took me step by step to work my new upgrade and a good deal on adding a sec line. She was patient and kind. Great customer service!!❤️ Thank you ? Crystal”
“Yaz and Jessica are awesome. They did a great job same day replacing my phone screen and were much more reasonable than anywhere else. Suppprt small businesses especially ones run by awesome people.”
“We had a pleasant and expedited experience with Josh. He was patient, detailed and pleasant. He understood our needs and steered us in the direction that’s most beneficial”
10AM - 8PM
1999 75th St, Woodridge“Went into get my daughter a iPhone for her birthday and akhil was wonderful in helping me out way to keep him wonderful experience and it was easy he was very patient”
“Went into the store to get info for new phone. Eric Reyes was fabulous. Was very informative and since we are older people he really explained every slowly and clearlyBest consultant ever.”
9:30AM - 7:30PM
821 E Roosevelt Rd, Lombard“I had a great experience with Megan. She helped me bring over my contacts and fix my email and phone settings. She was very thorough in explaining why my phone didn't port properly when I came in earlier. Thank you! Great job!”
10AM - 7PM
1435 W Lake St, Addison“Great place and very helpful people both Manuel And Jonathon helped me in getting a new phone with also lowering my bill they are very nice and helpful young men. This store is better most store I've been too.”
10AM - 8PM
547 Roosevelt Rd, Glen Ellyn“I went to this store because I spoke to someone on the phone and they inadvertently put my information with the previous customers name that they were working with. I spent approximately eight hours with Mario, who worked diligently to correct this error. He was polite, professional and had the patience of a saint. Thank you Mario for all of your hard work.”
10AM - 8PM
702 E Boughton Rd, Bolingbrook“Over the last 2 days, my wife and I worked with Jon to help with Samsung and Pixel phone issues for about 3 1/2 hours. He was exceptional in his help, one of the best customer service reps we ever dealt with. He is extremely knowledgeable and patient. He was great in helping us select the right replacement phones. He didn't try to upsell. We were so impressed that we shift our phone, TV, Internet service to ATT.”
“Helpful & remarkably patient -- willing to answer each and every question multiple times to customer's content. Work done is also top-notch -- replaced iPhone screen on an absolutely destroyed iPhone has lasted for far longer than expected/hoped for. Coming back for inevitable future phone repairs. Go here!”
“This guy know how to give a great diagnostic for issues on any device. He can even replace a phone screen on the same day!!Plus He offers great deals on new cases and screen protectors or any accessory you can think for your phone or tablet.”
“I came to Verizon to upgrade my phone. Eric (Kane) was very informative about my options and let me know the current promotions. He also helped me stay within a payment plan than worked for me. The switch was seamless and the discount on accessories reasonable. During the wait, Eric (Kane) was very personable and efficient. I was out of there quickly and left a happy customer! Thanks!”