10AM - 6PM
12102 IL-47, Huntley9AM - 9PM
12320 IL-47, Huntley“Great experience and customer service at this Verizon location. In particular, Matt V was professional and awesome with setting up myself, my son, and my mother with new phones. Matt made the entire process smooth and seamless.”
“Literally the best service with very reasonable prices. Kahn is very personable and professional. I have had two phones fixed by iFixandRepair, and we are very satisfied!! 10/10 totally recommend!!”
“Have had AT&T for more than a year now and always have great customer service when I go in the store. Doug is super friendly, helpful and always helps If I have any questions.”
“Jose is amazingHe provided excellent customer serviceHe is very knowledgeable about Boost Mobile products and plansI will be back to this store because of the excellent service Jose provided”
10:30AM - 7:30PM
6 S State St, Elgin“Service was awesome. Was at another cricket store in Elgin. Not helpful. Pedro Martinez assistant manager was so helpful. He needs a raise. That's the kind of service that makes a business successful.”
“I love these people. Every time my account gets messed up because I called the 800 number or whatever weird technology fail that I’m lucky enough to be a victim of— the are the masters of all the things. They know all the things. These are the only people I trust to deal with my phones— when they know you by sight and always have a smile, you’ll know you got winners. Well done, friends (Aron & Jesus roccckk)”
“I was so impressed with the mobile repair service I received. The technician was friendly and knowledgeable, and the repair was done quickly and efficiently. Highly recommend this service for anyone needing phone repairs.”
9AM - 9PM
11515 US-14, Woodstock“Been here a few times for various upgrades and such. Everyone I have dealt with here has been great. Going above and beyond to provide great customer service. Very honest and forthright with everything. I will continue to go back to this store.”
“Nick was very nice and friendly he was very helpful and provided great customer. The store closed at 7 and he stayed more than that just so we could be helped with.”
10AM - 7PM
6211 Northwest Hwy, Crystal Lake“Gloria in the Crystal lake store is the best tech person I have ever worked with at cricket. She was able to resolve my issues in a very short period of time. She is also very kind and patient because I am old and not Hi-Tech on my own. Thank you for having such a wonderful person in one of your stores!”
“I visited the AT&T store in Crystal Lake with my mom to trade my iPhone 11 in for an iPhone 15 and my experience was fantastic. The person helping us, Scott, was extremely helpful and patient and very personable.The store only had two people working; however, Scott was super attentive towards everyone in the store and ensured that all of our needs were met! Definitely the best customer service I have ever received! :)”
10AM - 7PM
442 S Eastwood Dr, Woodstock“My wife and I went here and Marco was just exceptional all the way around ,best customer service by far,He hD the best deal and had us out the door painlessly,ty again Woodstock boost mobile and Marco we thank you .”
10:00 AM - 7:00 PM
4912 Northwest Hwy Suite A, Crystal Lake“The family and I went in knowing we were going to upgrade three phones. Our rep was Nate and he was wonderful. I did my homework before I left the house so I knew what the discounts were before I walked in the door. Nate didn't try to oversell us on anything and when we started talking about our TV services, he helped us make the decision to cut U-verse (which was going to happen soon as they are pretty much donezo). Nate was great, Jason was great and we are very happy with AT&T in Crystal Lake!”
10AM - 8PM
557 N McLean Blvd, Elgin“The repair shop was fast and fixed my iPhone right up.The young lady who helped me at the counter was very nice and helpful.I’m very satisfied with the money I saved instead of buying a new phone.When it’s time to eventually buy one, I’ll definitely be back.”
“Ryan C. went above and beyond in helping me with my IPhone. This past Friday, Feb 2nd, my phone "partially" froze ( calls were coming in, but my ability to answer was compromised) and while i was attempting to reset the Iphone it went into emergency mode and started texting all my contacts stating I needed assistance plus was auto dialing 911. No matter what I did I could not restart it. My phone was blowing up with calls that I couldn't answer. I panicked. I went directly to your t Mobile store in Crystal Lake hoping you could help. Ryan C was on duty. He showed me an emergency move to restart my phone that he emphasized should only be used sparingly. It worked!!! Ryan C ..Employee of the month!!! Plus he suggested a better screen protector to enhance the images on my phone !!!! I bought it.. huge improvement!!! Thanks Ryan C!!”
“Outstanding customer care and assistance, largely due to our interaction with staff namely Esme Espinoza we elected changing cell carriers and joining AT&T.Esme gave us answers to our questions and there were no smoke and mirror acts when we inquired about rate plans. Esme conveyed patience and understanding in helping my wife and I.She is without a doubt a quality employee providing first class customer service in a world where customer service has become a thing of the past.”