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“Teddy has been an amazing "boss" as she walked my daughter and me through all of the options available for buying new phones - Pixel 8 and 8A! She has been patient and friendly as we learned about the upgrade options.”
“A dear friend of mine passed away recently. I went to the AT&T store in Evanston to cancel her phone service. A very kind, knowledgeable employee named David navigated the entire complicated process with patience and grace. I was so grateful to be helped by a human being — instead of a robot.”
“Karen was extremely helpful . She worked with us to solve the problem and was creative, knowledgeable and pleasant during the entire process. Saved us much time and aggravation. Thank you, Karen!”
“I've been with Boost for years, but when I had problems after switching to an international plan, I visited this location for them to fix my phone. After 2 mins in the store, my phone was up and working again. They were nice and friendly too.”
“I first went to T-Mobiles Evanston store in October 2023. A young man named Johan assisted me; I had recently been a victim of Identity Theft and my phones were hacked.
I came in with three phones, told him the situation and he's wasn't fazed at all. He took his time and worked with each one and set up the new one. Even suggested the home Internet as a temporary fix since my service was compromised as well. Excellent experience!
It's now May 2024, and I have been back for his assistance twice. Very knowledgeable when it comes to the phones technology. And, I actually kept the Internet service as the ACP program came to an end.
Thanks Johan, again excellent experience.??”
“This Target is smaller but has everything a college kid would need! Easy to maneuver thru and has a CVS pharmacy inside. Closest place for Northwestern students (20 min walk in good weather) to get snacks and food at outside of Whole Foods. Has NU gear as well.”
“Target did a remodel of many of their stores in recent years and this was one of them; the place is spiffed up. They have the Ulta makeup partnership here in this store.They also apparently let you do drive up for groceries? That surprised me because the store I usually go to doesn't seem to. When I entered there was an area they made to the right for pickup orders and in that section was some upright coolers with the cold items in them. That was cool and good to know if I need that at some point.Staff were friendly. They took my Similac coupon even though one of the employees thought they weren't taking coupons.”
10:00 AM - 7:00 PM
1620 Chicago Ave, Evanston
Mobile Phones
“I went to this store hoping to get an upgrade unfortunately my account got some issue about Unified account even I have no longer have any service except my wireless , Kyra one of the salesrepresentative trying the best she can to unhook me the that account but several department she talked to cannot solve the problem , Thank you so much Kyra for your time & help.”
9AM - 8PM
2450 Main St, Evanston
Mobile Phones
“Absolutely remarkable customer service! One of the workers, his name was Raphie, was exceptionally helpful. He was exceedingly cooperative, charismatic, and knowledgeable. His advice and assistance were direct and concise, helping me find the best deals possible! I couldn’t be more content. I highly recommend asking for Raphie the next time you find yourself at T-Mobile; you’ll be thrilled you did!”
10AM - 8PM
1608 Sherman Ave, Evanston
Mobile Phones
“Kimo at the Evanston store is extremely helpful & customer service oriented. Unfortunately, I can’t say the same about the multiple XFINITY support people he (and I) dealt with over the phone during our very long store visit. After 4 days of me dealing with XFINITY illegally porting both of my phone #s out of XFINITY & still no resolution, I left the XFINITY store in frustration & went straight to AT&T & cancelled my 2 xfinity cell phones. Now I have to figure out how to cancel the XFINITY charges due to my account being hacked & XFINITY taking that opportunity to charge me for 2 new phone lines plus the charges associated with the phones on the 2 old phone lines. I have spent 3 full days trying to regain my 2 fraudulently ported out phone #s. enough.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Jonathon was terrific!!! He not only tried to get my old phone working but then patiently walked me through options for a new phone and options for paying for it. The world should have more people like Jonathon.”