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“The 2 branches (Evanston) are outstanding. friendly, helpful, knowledgeable and always wanting to make you a satisfied customer. Each person there from the branch manager to the tellers make you feel special.”
“Unlike my previous bank charging fees. Wintrust has excellent customer service, courteous and teachings for goals. In addition, no fees to withdraw money ( reimbursement ).”
“Idk who reads these but please tell Michael, bank teller, if you’re reading this pleas DM me on insta @tess.din if you wanna go on a date I have a crush on you”
“All I can say is that I received top notch service, Longe Shungu went above and beyond, Can we have him cloned? LolWe need more people committed as Longe is to customer excellence, and to first northern credit unionsProtocol and proceduresThank you P.A.M”
10AM - 1PM
817 Church St, Evanston
Banks
“Elizabeth Morales, the bank manager at Citibank Evanston, Illinois, is working on a complex Citibank issue on our behalf. We needed a coach to advise us and she put me at ease with her professionalism and comfortable presence. I am confident that she will select and contact her people within the Citibank organization and take the necessary steps to expedite and resolve this important matter. We are in good hands.”
“I had a big time-sensitive catastrophe crop up right at the end of the business day, and Matt got me through it no problem, did everything possible to resolve it for me (which he did, successfully) and by phone, even! 10/10, amazing, thank you thank you thank you thank you”
Open 24 hours
615 Davis Street, Evanston
Banks
“When a Ship safely traverses the waves, it's because the Captain and Crew are steeringa steady journey for all passengers on board. When Customers turn to Chase for their financial needs, they'll be well cared for by the team here at Evanston's Downtown Branch at1603 Orrington Avenue at Davis Street on theFountain Square! Brad, the Branch Manager,will be certain you are welcomed!”
“Assistant manager Rick is a awesome guy with very strong communication skills. He immediately takes the customers from line and feel them like king. Please dont promote him another place since we want him to be always with us. :)”
“Don’t be discouraged by the negative reviews. I went in as an international student and they were super helpful and nice. Although I was there very close to the closing time, Ramina helped me open a new account and took her time to explain everything in detail without rushing.”
9AM - 2PM
1900 Central St, Evanston
Banks
“branch manager at this location exhibited exemplary professionalism and courtesy. He adeptly assisted us with our concern, ensuring that our needs were promptly addressed and taken care of.”
“This branch improved a lot since the new Branch Manager Jamie P, she is very professional, she helped me with a new business account and to apply for the Paycheck Protection Plan. Her fast responses and guidelines was the key to obtain the loan very fast. The new branch personals are very knowledgeable and friendly. Thank you”
“Came in here to open a checking account and the banker that helped me was pretty friendly and efficient. He took the time to go through all my options and the best possible means to optimize my banking needs with them. He was pretty young and really enthusiastic about working here, which showed in his work. He even took the time to merge all my Chase accounts (new checking account and credit cards) under one mobile login account which saved me a call to their help desk. This location does have parking, but I can see it being a pain to get in and out of here because of its location. It is located at a high traffic area with multiple traffic lights. Hopefully, with the benefits of mobile banking, I hope I don't have to come in here often.”
9AM - 1PM
820 Church St, Evanston
Banks
“it is true that Byline bought the original, wonderful First Bank of Evanston, but they still provide excellent services gracefully. They are one of the few banks in this area still offering vault boxes, and they still accept coins. They have always been conservative in their lending practices, a reason they did not suffer in 2008-10 or more recently with all the bank closures. Despite or because of their local origins, they offer everything one needs in an excellent bank.”
“They usually accept walk-in even though it's better to make appointment online. The employees here are friendly and they explained the service and terms very patiently. Service can be a little slow depending on the number of employees that are available.”
Open 24 hours
2289 Howard St, Evanston
Banks
“Pretty easy experience! Sheala was super helpful and helped me with just what I needed help with! The temperature on the other hand was out of control. This is the hottest building I've ever been in! And I've been to Finland, where they have stand alone saunas. Which are super hot buildings as you can imagine. 10 minutes in here and I felt like a little slippery sausage boiling up into a crispy cracker. Cracker? Yeah I said it. So what!”
““I recently visited Wells Fargo to open a new account and had the pleasure of being assisted by Nelofar Mukkaddam. She provided exceptional service, guiding me through the process with patience and expertise. Her professionalism and friendliness made the experience seamless and enjoyable. I highly recommend Wells Fargo, especially with Nelofar Mukkaddam’s assistance!””
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“Susy Shands spent hours of time (even skipping her lunch hour) to process a mess that I had made with my account. She showed incredible patience and understanding. Then she even took time to call me personally after I had left a sheet of paper at the Evanston branch. Such service! She's a great employee with the rest of the outstanding staff.”