“Hi! I was in the branch at Touhy and Kedzie on Thursday, September 21 and had the pleasure of being helped by NadaDelgado. She truly went above and beyond to help me! She is a shining star in the customer service world, that just doesn't exist anymore! Thank you Nada!”
“This bank branch has quite professionals staffers, I needed to get some coins wrappings then to be deposit into my account. The counter staffer gave me more than enough coin wrappings and in different denominations.However, the ATM machine in front entrance area had given at least twice wrong customers receipts after the ATM transactions were completed. It was being told to the front counter staffers after the fact, as the errors were occurred after hours.”
“We joined the mirgration from Chase to FAB and it has been FABulous. Great people, every accommodation we had at Chase and not all those extra fees. I can't believe that our two Chase checking accounts were going to cost us $600 per year. With First American - $0”
9AM - 6PM
3636 Touhy Ave, Skokie
Banks
“Perhaps the best PNC branch there is. I went to the South Bend, IN branch to do pay off a credit line, sat there for over 30 minutes before they finally said they couldn't do it. Then I went to this Skokie branch later the same day, they did it no problem, less than 10 minutes in and out.Very nice, knowledgeable, competent employees - And they have nice chairs, even when you're at the teller! Top flight.”
“First of all, in this time of trouble, you need to have an open mind and to be kind to others...I ALWAYS have good luck with this Chase Bank. Yes, sometimes the lines are busy, but I accept that. I love the people that work there. I never had a problem with anyone there. They are eager to serve us...I go there often. Keep up the good work Chase Employees! See you next visit. Kathy from Skokie”
“Went there today for the first time and it's the best bank I've been at, Mi was very helpful, professional, friendly and James offered outstanding customer service. Thank you!”
9AM - 5PM
4450 Golf Rd, Skokie
Banks
“I always have the best experience walking into this US Bank. Tellers are always so kind and friendly, especially Alina and Lorena they are so nice and always considerate and take care of my needs. I will go out of my way to visit this branch.”
“Omar and Kima are outstanding managers. They are congenial, offer personalized care and are very hardworking. They were so patient and kind as we all struggled through the BofA bureaucracy in order to obtain a medallion stamp for my deceased mother's IRA fund transfer. I would highly recommend the branch in Skokie.”
8:30AM - 5PM
5526 Touhy Ave, Skokie
Banks
“The service of this branch is exceptional! The staff was very welcoming and went above and beyond to guide me and provide services that I had not even asked for. The branch manager Nicole Kim answered all of my questions even though I was a small account holder. I highly recommend their services, they are very nice!!!! :)”
9AM - 5PM
4200 Dempster St, Skokie
Banks
“I USUALLY NEVER WRITE REVIEWS BUT THIS BANKER IS ONE OF A KIND.I had the pleasure of working with Mr. Filip Momcilov, a banker at Chase Bank, and I can confidently say that he deserves nothing less than a 5-star review. He not only assisted me in opening an account but also provided me with invaluable advice that was clear, concise, and tailored to my specific needs.What truly sets Mr. Momcilov apart is his dedication to going above and beyond. He didn't just meet the basic requirements of his job; he exceeded all expectations. In my interactions with him, he treated me with the utmost respect and professionalism, making me feel like a valued customer.Mr. Momcilov's commitment to ensuring that I had a complete understanding of the various account options was remarkable. He took the time to patiently explain everything, leaving no room for confusion. He was, in a word, perfect.I genuinely believe that Mr. Momcilov should be considered for a promotion within Chase Bank. His exceptional service and the way he embodies the core values of respect, customer focus, and knowledge are exemplary. I can only hope that other bankers at Chase, and in the industry as a whole, learn from his outstanding example. In a profession where exceptional service is key, Mr. Filip Momcilov has truly set the bar high.THANK YOU MR. FILIP”
9AM - 5PM
4007 Dempster St, Skokie
Banks
“This bank & branch is outstanding. Relocated to Evanston almost 3 years ago & wanted service comparable to my Maine credit union. They are equal to that as much smaller than big banks in the area. Even got my then 7 year old granddaughter open a savings account there. Every time she goes in, the tellers & loan officers as well as bank VP Nancy remember who she is. This makes her feel extremely important as kids don't know how to save these days.”
“Specialty bank providing excellent services to us for years. Every bank has a sweet spot. Small banks have limited resources and cannot do it all. Even larger banks we do business with have had to refer our business out to other banks as they didn't handle the transactions. We appreciate the friendly and direct relationship we have with Louis, Ross and the entire team.”
9AM - 5PM
7941 Lincoln Ave, Skokie
Banks
“Shamayam was extremely helpful in coordinating a wire transfer for me; she was very kind, quick, and thorough in assisting. Appreciated the great customer service!”
“I've been a member for a very long time. They have always been friendly and helpful. Their rates are always very competitive. They are a superior option to a big corporate bank.”
Open 24 hours
5200 Dempster St, Skokie
Banks
“Rita, Amira and Eric were so helpful and I feel the need to let their managers know. Anytime I come into this branch the tellers know it is going to be a confusing and time consuming visit but they all are so delightful and eager to help me. I greatly appreciate their willingness to go above and beyond for a longtime customer. Thank you guys!!!!”
10:00 AM - 4:00 PM
9353 Skokie Blvd, Skokie
Banks
“Omar and Kima are outstanding managers. They are congenial, offer personalized care and are very hardworking. They were so patient and kind as we all struggled through the BofA bureaucracy in order to obtain a medallion stamp for my deceased mother's IRA fund transfer. I would highly recommend the branch in Skokie.”
“ALBANY BANK & TRUST (ALBANK) The best bank in Chicago. If you need a bank that is like family go to ALBANK . This bank and is superior team of banking associates is (even in difficult times great). I have been banking ALBANK since 1998 and I love it thank you Bob G and Ben R.”
Open 24 hours
9150 Skokie Blvd, Skokie
Banks
“Can highly recommend the Evanston location. First they were the only location of three called that answered at the location rather than letting the call go to central answering.The staff were extremely helpful and pleasant and took the time necessary to handle a difficult issue.”
Open 24 hours
4749 Golf Rd, Skokie
Banks
“Can highly recommend the Evanston location. First they were the only location of three called that answered at the location rather than letting the call go to central answering. The staff were extremely helpful and pleasant and took the time necessary to handle a difficult issue.”
8:30AM - 6PM
4400 Oakton St, Skokie
Banks
Open 24 hours
3945 Dempster St, Skokie
Banks
“Can highly recommend the Evanston location. First they were the only location of three called that answered at the location rather than letting the call go to central answering.The staff were extremely helpful and pleasant and took the time necessary to handle a difficult issue.”
Open 24 hours
4850 Oakton St, Skokie
Banks
“Can highly recommend the Evanston location. First they were the only location of three called that answered at the location rather than letting the call go to central answering.The staff were extremely helpful and pleasant and took the time necessary to handle a difficult issue.”
“Rita, Amira and Eric were so helpful and I feel the need to let their managers know. Anytime I come into this branch the tellers know it is going to be a confusing and time consuming visit but they all are so delightful and eager to help me. I greatly appreciate their willingness to go above and beyond for a longtime customer. Thank you guys!!!!”
Open 24 hours
3441 Church St, Skokie
Banks
“Elizabeth Morales, the bank manager at Citibank Evanston, Illinois, is working on a complex Citibank issue on our behalf. We needed a coach to advise us and she put me at ease with her professionalism and comfortable presence. I am confident that she will select and contact her people within the Citibank organization and take the necessary steps to expedite and resolve this important matter. We are in good hands.”
“Gricelda was awesome, had some issues with my personal account and the problem was resolved within minutes, professional, great communication, polite, this is my branch from now on!”
10AM - 5PM
4749 Golf Rd, Skokie
Banks
“Can highly recommend the Evanston location. First they were the only location of three called that answered at the location rather than letting the call go to central answering. The staff were extremely helpful and pleasant and took the time necessary to handle a difficult issue.”
“Wonderful experience. Magdalena Gasienica helped my mom out immensely where two other personal bankers at other branches failed. Magdalena went above and beyond call of duty to ensure that the issue was resolved in a prompt and timely manner. She even followed up with a phone call to confirm everything was resolved. Thank you Magdalena!”
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“I needed some banking assistance (UBER charges that I did not authorize) and Angela was right there to help with every aspect of my needs. I couldn't be more pleased with everyone's demeanor and sense of community there. I always had great experiences with the location on Lawrence and the location on Western, so I guess that is just the way they do business (Wintrust/North Shore). There are still small banks out there that will not only remember your name but also provide you with personalized services. Thanks again Angela!”