Mobile Phone Accessories near East Moline, IL

24 locations found near East Moline
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“I had to purchase s new phone and the process was enjoyable from start to finish. I've been a long-term customer and appreciate the service I receive anytime I stop at this location for assistance.”

3.4 Good24 Reviews

“Excellent service. My wife and I came in to upgrade our phones and was walked through the process and helped us decide on what we needed to do. This made the process stress free.”

4.9 Superb55 Reviews

“Chantell was very helpful and knowledgeable ! She made it so easy for me and my family to get our new phones and set them up , never felt rushed either she took her time and answered all our questions!”

4.8 Superb54 Reviews

“Travis Utley was very helpful and knowledgeable when helping my sister get a new cellphone. Also, he was helpful in making changes to my account. Great experience.”

4.9 Superb40 Reviews

“Came into the Moline CityLine store (9/1/23) with problems and left with solutions!!! Thanks to the help of Ana, she’s the real MVP! Got me all the way together…new phone, new service, she even threw in a new case and screen protector in my bundle for switching to Boost! Service is great, and I’m satisfied customer! Shot out to Ana the MVP (even tho I didn’t get my Boost t-shirt lol)”

4.7 Superb58 Reviews

“Thank you Alison! I really don't enjoy the process of getting a new phone. She did a fantastic job of making it a good experience - helpful, knowledgeable, patient, and overall great! Thank you!”

4.6 Superb73 Reviews

“George was an amazing help with getting my phone switched over. He was a super funny and a personable guy who I enjoyed talking to. One of the best experiences ive had with customer service.”

4.5 Superb153 Reviews

“Derrick at Boost was exceptionally professional and versed in helping me . He answered all my questions and completely set up my phone. My visit to Boost was pleasurable and quick due to his attention to detail. My compliments to the entire staff.”

4.6 Superb14 Reviews

“Wow! My son dropped his phone and charger on the bed last night and the clashed and it broke his screen. I worried all night but called Verizon first thing this morning. After I navigated the phone auto stuff and got a live person, it was smooth sailing! He assured me it wouldn't cost anything to fix and even set me up with a confirmation number. I dropped it off at the store and was told it could take up to 2 hours, but after picking my son up from the doctor, we called them and it was done! Amazing! Highly recommended!”

4.3 Superb62 Reviews

“Billy helped us with new phones and he was excellent. Jeff assisted me in ordering a new Apple Watch and he was great. This has been our easiest transfer ever.”

4.4 Superb28 Reviews

“I stopped in about a month ago on a spur of the moment after reading the awesome reviews and satisfied customers. I walked in and was met by the dynamic duo of Mike and Bryan , I told them what iPhone I was looking and Mike looked up my options and 45 minutes later I walked out with a new IPHONE, case and screen protector. What summed up the 5 ⭐️ ⭐️⭐️⭐️⭐️review that they gave 30.00 credit for my old soon to be paperweight IPHONE. I learned a couple of things just hanging around while the transferring my data to my new phone.#Liquid screen protector # Definitely trustworthy # Honest”

4.4 Superb18 Reviews

“I bought my Google Pixel phone last spring and immediately started having having my phone get hijacked by unwanted pop-up ads, even when not in apps or on the Internet. A few visits to the store were unsuccessful, mainly because it wouldn't act up then (of course!). But then I spoke with Lark, who was able to identify a Ringtone app that I neither wanted nor needed, which apparently had downloaded itself from another app. He explained that this sometimes happens nowadays, as pop-up ads get more clever. Lark removed this annoying app, and I haven't had a single surprise pop-up since.This isn't our first time they've helped us out. US Cellular continues to exceed our expectations and provide helpful and straightforward assistance, and are always patient, even with us over the hill folks who didn't grow up with computers, let alone Smart phones. They never give us the impression that we're being a bother or are somehow stupid for not knowing more about Smart phones. We also appreciate being able to pop in the store when needed and deal with caring individuals, and not have to deal with a call center which can't see or properly understand our issues. We've been with US Cellular for over 10 years, and we have no interest in changing providers.”

4.2 Good39 Reviews

“I love how they go the extra mile when is comes to customer service. I was looking for a basic phone for my son, I called them and they gave me all the information I needed , then I drove and I bought the phone without having to waste time looking for options with @ an incredible price.. If you ever need a phone Now you Know where to go...”

4.3 Superb11 Reviews

“This store and their employees are amazing!!!. I was in the store on Thursday and I was working with mykeala and the store mgr was working with some very unreasonable customers. The man who was in the store was very rude and nasty towards her and was even making me feel uncomfortable. I felt sorry for the young lady who was with him and didn't seem to be able to speak for herself. The manager was trying to explain their policies and it sounded like they had already had alot of discussions before they came in. Everytime the manager would say something to the girl, the guy would interrupt her and the manager explained that she needed to speak directly with her customer.I would gladly work with this location again and the manager did the right thing.”

3.9 Good7 Reviews

“Worked with Brandon and Mariah yesterday it was a long process but they got our 10 lines switched over and they kept us entertained store had great energy everyone was is in a great mood you can actually tell that these guys enjoy their jobs and take pride in what they do anyone looking for new service check them out on Brady across the street from papa John’s you will love the service”

4 Good35 Reviews

“LUKE BURGERT: Great customer service experience (everyone else was pleasant, as well at this store on this particular shift)!I came into store 5049 (I could be wrong about the store number location?) after having gotten the run around pretty much ALL day long, with both dealing with walmart, us cellular customer service on the phone (just being honest), and boost mobile (obviously separate company) and at that point I felt defeated. Heading into this store was a last resort to resolve my issue. Luke said he was 'new' and asked me politely to 'bear with him'. No such thing was necessary as he was a very welcome breath of fresh air. He took my issue in hand and went above and beyond (to the tune of many phone calls to supervisors, technical support, etc) in order to eventually arrive at a solution for my issue. He was calm, kind and collected, dedicated and thorough. I'd come back into this store to work with him again, very willingly. Thank you Luke, for knowing what great customer service is.”

4 Good40 Reviews

“I previously went into the metro in East Moline to port my number over and get a new phone. At first everything was great until my port didn't go through, I spent 5 hours on the phone trying to port my number over, still no success. Frustrated I called the store where I purchased my phone and explained what was going on, the store Manager of the East Moline store told me I couldn't return my device that the owner doesn't allow it, well it clearly states on the receipt that you have 14 days to return your device and you'll receive a refund. I walked into the west 4th street store and explained my concern and how I wanted to return my device ,Melvin was able to fix East Moline mess up and keep me as a customer.”

3.9 Good14 Reviews

“Danielle went above and beyond to help me with new service and alleviated my stress by making sure my stuff was transferred from my old phone including my Facebook! Thank you!”

3.9 Good14 Reviews

“Barry was a great representative and Manager! He was knowledgeable, fast and nice to be around. He helped my Fiance and I add a line and do a flawless upgrade. We will definitely visit him again!”

3.9 Good15 Reviews

“Far more helpful than the actual Verizon store on Elmore. The staff takes the time to take care of the customers, and they don't act like they're doing you a favor to be open and don't try to schedule you three weeks out for whatever your immediate issue is. I've been very happy with this store and it's staff.”

4 Good70 Reviews

“Needed help with data program and they helped me. You need to be able to have that kind of assistance. Trying to contact a sever by phone is a joke, being able.to go into the store is perfect”

3.9 Good29 Reviews

“The team at Cricket Wireless was extremely helpful and patient. Kiwi was very professional, and her experience showed as she fixed and worked through our plan changes and technical issues. Dee was being trained through this, her enthusiasm and willingness to learn where refreshing to see in today's service industry. For what's its worth, I would highly recommend this store. I will definitely be returning”

3.8 Good20 Reviews

“A lady named Viviana took care of me. She was the absolute best!!! I bought an Apple Watch for my daughter and she was so sweet and helpful. She even wrapped it for her with a cute ribbon and bow. Talking to her was a whole vibe I felt like I’ve known her my whole life. Highly recommended!!!”

3.8 Good37 Reviews

“I walked in tonight to add a line to my plan. Randy was so great! He answered every question I had and was so good at making sure I understood everything I needed to know in regards to how my plan would change and how I could monitor my teenagers line. Great experience!”

3.4 Good70 Reviews

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