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“Far more helpful than the actual Verizon store on Elmore. The staff takes the time to take care of the customers, and they don't act like they're doing you a favor to be open and don't try to schedule you three weeks out for whatever your immediate issue is. I've been very happy with this store and it's staff.”
“Excellent service. My wife and I came in to upgrade our phones and was walked through the process and helped us decide on what we needed to do. This made the process stress free.”
“Chantell was very helpful and knowledgeable ! She made it so easy for me and my family to get our new phones and set them up , never felt rushed either she took her time and answered all our questions!”
“Benjamin Lange, what a guy. I was eligible for several different promotional deals recently. After massive headaches and screw up by the barely understandable phone customer service, and then compounded screw ups by the corporate branch on Elmore (surprising), this dude got everything straightened out in like 15 minutes. Absolutely ACE service. Thank you Ben.”
“I stopped by in the Silvis store and was immediately greeted by Travis. We sat and spoke about my options on upgrading my iPhone. Travis walked me through my options of phone style to the breakdown of payment. He even placed my privacy screen for me! I left the store having a better understanding of my USCelluar phone plan then I ever had before! Thank you so much Travis!”
“George was an amazing help with getting my phone switched over. He was a super funny and a personable guy who I enjoyed talking to. One of the best experiences ive had with customer service.”
“Came into the Moline CityLine store (9/1/23) with problems and left with solutions!!! Thanks to the help of Ana, she’s the real MVP! Got me all the way together…new phone, new service, she even threw in a new case and screen protector in my bundle for switching to Boost! Service is great, and I’m satisfied customer! Shot out to Ana the MVP (even tho I didn’t get my Boost t-shirt lol)”
“Derrick at Boost was exceptionally professional and versed in helping me . He answered all my questions and completely set up my phone. My visit to Boost was pleasurable and quick due to his attention to detail. My compliments to the entire staff.”
“I would give 10 stars if I could. I was helped today by Payton and he was nothing short of amazing. Fast, polite, and above all got me exactly what I needed. This was the best experience I've ever had at a phone store. If AT&T has made you angry enough to throw things, this is the place for you.”
“Wow! My son dropped his phone and charger on the bed last night and the clashed and it broke his screen. I worried all night but called Verizon first thing this morning. After I navigated the phone auto stuff and got a live person, it was smooth sailing! He assured me it wouldn't cost anything to fix and even set me up with a confirmation number. I dropped it off at the store and was told it could take up to 2 hours, but after picking my son up from the doctor, we called them and it was done! Amazing! Highly recommended!”
“I stopped in about a month ago on a spur of the moment after reading the awesome reviews and satisfied customers. I walked in and was met by the dynamic duo of Mike and Bryan , I told them what iPhone I was looking and Mike looked up my options and 45 minutes later I walked out with a new IPHONE, case and screen protector. What summed up the 5 ⭐️ ⭐️⭐️⭐️⭐️review that they gave 30.00 credit for my old soon to be paperweight IPHONE. I learned a couple of things just hanging around while the transferring my data to my new phone.#Liquid screen protector # Definitely trustworthy # Honest”
“Billy helped us with new phones and he was excellent. Jeff assisted me in ordering a new Apple Watch and he was great. This has been our easiest transfer ever.”
“I love how they go the extra mile when is comes to customer service. I was looking for a basic phone for my son, I called them and they gave me all the information I needed , then I drove and I bought the phone without having to waste time looking for options with @ an incredible price.. If you ever need a phone Now you Know where to go...”
“I went to this location yesterday and the support from the staff was unbelievably kind and fixed my problem in less than 15 minutes. Definitely trustworthy. This will be my go-to store location. You talk about the most respectful gentleman, I ever experience in Davenport Iowa.Rita B.”
“Excellent customer service experience all the way around. I definitely will be visiting that particular AT&T store in the future very helpful. Thank you so much for all you do.”
“Beth is the best employee across every U.S. Cellular I have visited. Nicest woman and always ready to help + assist. Literally only went to this location because I’d heard she started working shifts there”
“Maxwell was very patient & was able to resolve all of my questions & issues with my phone. He is a very good representative of US Cellular. I highly reccomend him & would come back in the future, confident that he would have a solution to my problem.”
“We visited the Eldridge store to get a new phone. Absolutely one of the best experiences ever! Thank you for all the information, help and guidance to get a new phone and accessories!”
“This store and their employees are amazing!!!. I was in the store on Thursday and I was working with mykeala and the store mgr was working with some very unreasonable customers. The man who was in the store was very rude and nasty towards her and was even making me feel uncomfortable. I felt sorry for the young lady who was with him and didn't seem to be able to speak for herself. The manager was trying to explain their policies and it sounded like they had already had alot of discussions before they came in. Everytime the manager would say something to the girl, the guy would interrupt her and the manager explained that she needed to speak directly with her customer.I would gladly work with this location again and the manager did the right thing.”
“Danielle went above and beyond to help me with new service and alleviated my stress by making sure my stuff was transferred from my old phone including my Facebook! Thank you!”
“Barry was a great representative and Manager! He was knowledgeable, fast and nice to be around. He helped my Fiance and I add a line and do a flawless upgrade. We will definitely visit him again!”
“Needed help with data program and they helped me. You need to be able to have that kind of assistance. Trying to contact a sever by phone is a joke, being able.to go into the store is perfect”
“The team at Cricket Wireless was extremely helpful and patient. Kiwi was very professional, and her experience showed as she fixed and worked through our plan changes and technical issues. Dee was being trained through this, her enthusiasm and willingness to learn where refreshing to see in today's service industry. For what's its worth, I would highly recommend this store. I will definitely be returning”
“Jade was outstanding with customer service.I highly recommend US Cellular. It may cost more than other providers, but I'm a firm believer of that you get what you pay for!”
“I recently had the pleasure of being assisted by Kaylee at the T-Mobile store and I can't recommend her enough. From the moment I walked into the store, Kaylee's approachable demeanor and professionalism stood out.She was incredibly knowledgeable about the 5G home internet service I was interested in, answering all my questions with patience and clarity. Her advice was invaluable, and she helped me make informed decisions that I am truly satisfied with.What impressed me the most was Kaylee's commitment to providing excellent customer service. She was attentive, understanding, and genuinely interested in helping. Her ability to make customers feel valued is truly commendable. She was even willing to call customer support multiple times to ensure I was fully taken care of!In a world where good customer service often seems to be a rarity, Kaylee's dedication is refreshing. She is a credit to T-Mobile and a big reason why I will continue to be a loyal customer.”
“I had to purchase s new phone and the process was enjoyable from start to finish. I've been a long-term customer and appreciate the service I receive anytime I stop at this location for assistance.”
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“Jace did a wonderful job of explaining Chang potentials and details of changes on my phone, making decision-making so much easier!! Thank you Jace and US Cellular!!”