“The employee Cindy was the kindest person ever. I get very anxious sitting by myself for a while in public places, but she talked to me like I was a normal human being instead of someone that was trying to just get me to buy everything possible. It was so refreshing. I even got to yap without feeling like she was annoyed with me because she was engaged in the conversation while simultaneously helping me with everything. I appreciated it so much because getting a phone is kind of a big purchase and it can be stressful for a lot of people but it was so easy because she explained everything so well without making me feel dumb for the questions I asked. Wish everyone was like this.
Side note - she had the coolest rings ever which I think is a relevant point :)”
“I upgraded my iPhone at the Buffalo Grove store and the rep helped me understand the costs, and transferred my information as well as installed the screen saver. Overall a great experience and I will definitely return for all my future phone needs.”