U-Haul Moving & Storage of Pocatello offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, and moving and shipping boxes. Customers appreciate the ease of online reservations and check-in through the app, which simplifies the process. Many reviewers highlight the helpful and efficient staff, with some noting that vehicles are always clean and well maintained. The location has been praised for excellent customer service, with staff members like Amanda and manager Daniel receiving high praise for their professionalism and attentiveness. Multiple customers have used this location repeatedly, citing the manager’s helpfulness and the overall positive experience. However, there are some concerns about extra fees not being clearly communicated, leading to frustrations. Despite these issues, the majority of reviews reflect satisfaction with the service, making this location a go-to spot for many in need of moving assistance. Overall, U-Haul at Pocatello is seen as a reliable choice for moving needs, valued for its helpful staff and convenient services.
Today was the seventh time that I have rented from this location. It was perfect. The manager Daniel Kincaid has been so helpful that I cannot praise him any higher than excellent. I will definitely go back to this Uhaul.
August 2024
Excellent customer service! Vehicles are always clean and well maintained. I use UHaul a couple of times a year and this location on 5th us my go to!
August 2024
Easy to check in and check out. The guy working there was very quick and courteous. I had a great experience.
