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“Small acts of service can lead to bigger opportunities later... This is something I would like to encourage the staff at Les Schwab to understand. I stopped by to see if I could quickly get a small 13" hand-truck wheel repaired. While there were very kind, professional, and had the tire, and I was willing to pay twice the cost of repair vs a new one, but they couldn't do it right away it was going to take 2+ hours. Thus I am not at a store that sells new ones 20 minutes away, paying half the cost but would have rather had the time back. While I'm sure they are an excellent choice for tire replacements, this experience does not inspire me to ever return to a Les Schwab for any type of service.”
“CJ & Shannon were incredibly attentive and helpful when we desperately needed a new tire a few weeks ago. We called first thing in the morning when they opened, and Shannon quickly checked that they had the tire we needed and invited us to stop by before they got busy. We love their walk-in system, and we were able to get in and out in what felt like just a few minutes. CJ was incredibly professional and fast - since it was easier to not back our trailer into the bay, he manually changed our tire just off to the side of their parking area. The service was beyond anything we could ask for, especially at 7:30 in the morning! He even took some time to teach us what to look for with these tires and when we can expect to change them in the future. We are so appreciative of them, and for anything tire related, you will be in great hands at Commercial Tire!”
“This service is life changing! Not only did they have my teeny tiny baby tires in stock, they had same day appointments and didn’t charge extra for going out to Caldwell. Great prices and excellent customer service.”
“Took my Jeep in for an off inspection for a trip I going. They where very Profesional and told me what my Jeep needed as they do not work on differentials advised meet to get an inspection on it fist.
Thank you”
“You can trust these folks. I've never had a bad experience here in the 8 years that they've been working on my vehicles. The techs really know their stuff.”
“Thank you Johns autocare center! These guys took such good care of us when our truck broke down in the middle of our Honeymoon road trip. They got us in right away, got the work done at a super fair price, they were so kind to us, and they got us back on the road before our check out time at the motel. Couldn't be more grateful!”
“The tire service itself was genuinely impressive—they worked efficiently, got the job done without any hiccups, and the quality of the work seemed solid, which I appreciated.
However, despite that positive experience, I can only give them a four-star rating, and here’s why. When I initially called to inquire about the service and get a quote, I was given a clear price that seemed reasonable, so I felt confident booking the appointment. But when I showed up to have the tire job done, I was blindsided by a sudden price hike—somehow, the cost had jumped up by a whopping 30% with no prior warning or explanation. It was frustrating, to say the least, and left me feeling like I couldn’t trust the information they’d provided over the phone. I wasn’t about to just let it slide, so I had to call them out on the discrepancy right then and there, pointing out the original quote I’d been given. Only after I pushed back did they reluctantly agree to honor the price they’d initially told me. It shouldn’t have taken that kind of effort on my part to get what I was promised—it’s a hassle no customer should have to deal with.
That whole bait-and-switch vibe, whether intentional or not, really tarnished what could’ve been a five-star experience. It’s not a good look for their business, and it makes me question their integrity.
They need to get their communication and pricing consistency sorted out if they want to keep customers coming back without a fight.”
“This place has been amazing helping me with my Audi I will recommend them to anyone from now on thank you guys for all the hard work you guys do I will be back to this specific location for anything !5+ from me. Also a big thank you to Steve as well for always keeping good communication with me!.”
“Went in for an alignment on my 2011 tundra . Steering wheel was cocked over to the left still after alignment. They fixed it up and got wheek straight. Thank you les schwab”
“Amazing service! These guys do what needs to be done. I went in for a tire rotation but if I needed tires I would have these guys install them. By the way they offer free tire rotation.
I recommend them 1000%”
“Dwayne and Luke jumped in and solved a problem that 3 other shops or the dealership couldn’t! Creative, kind and helpful - these folks just earned all my future tire business, thank you so much!”
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“I have called all over the valley to find a part for my 99 Ranger pickup, I just spoke with the gentleman there who is one of the few who is willing to work on my problwem and help find a solution.
must be one of the best places to do business in the valley
best, Rodger 4/15/24”