9AM - 6PM
91-600 Farrington Hwy, Kapolei“This banking institution is excellent, cause it conveniently located at Walmart in Kapolei. I have other business with other credit unions, but this is another place to do business, they have shared branching services which is simple when I need to transfer funds to and from another account. After Thanksgiving holiday, the pass out small calendar for personal use. Other places had stop this. And when they closed, they have ATM's ready to serve you.”
9AM - 5PM
1001 Kamokila Blvd #104, Kapolei“I love going to this back and have been going there for years. Everyone is always friendly, caring and knowledgeable. I have banked with other banks and never have gotten such impeccable service as I have at the kapolei branch. I actually look forward to coming in to bank and say hi to everyone. I'm always greeted by name and a warm welcome. I definitely recommend them to anyone looking for a new bank or change their back to nicer more professional family bank. Aloha and Mahalo Kapolei Branch:)”
9AM - 5PM
91-590 Farrington Hwy #140, Kapolei“I've been coming here ever since I moved to Kapolei, they used to be at the state building on the 3rd floor and moved sometime ago, great place to do business and all your banking needs.”
2 - 5PM 8:30AM - 1PM
2181 Lauwiliwili St #120, Kapolei“Called the branch today, and spoke with Tyra (hope the spelling is correct). We needed assistance with something regarding our vehicle loan. She was so friendly, and eager to assist. Working in the banking industry since the ‘80s myself, I was very impressed with the excellent service we were given!!! Mahalo Tyra!”
“Ever since my kids were born, one by one, I've opened all of their accounts with Territorial. I oike the fact that they still use savings booklets, I like that they have fewer branches and shorter hours. It helps the SAVING part. Not easily accessible for all of us ,so the money is safe from (lack of) self control. When the kids earn or receive gifted monies, I normally make them physically do their transactions. This particular location isn't crazy busy, so its the perfect spot for my kids to learn the ins and outs of banking and financial success. The tellers are always very friendly and willing to help me and my children with any of our needs. Since this building is on its own with just a few other businesses, parking is great. If this location weren't so far, this would definitely be our go to branch!”
“I found it!!! It's really hard to find. I had to ask somebody for help.If you're making a withdrawal, it'll only do it in multiples of $20 with a limit of up to $500.But here are directions with pictures to help everyone who was as lost as me!Directions:-Find the Bank of Hawaii Hale (building)-Use the elevator/stairs to go to the 4th floor-From the 4th floor elevator/stairs area, follow the walkway to the right labelled "460-460"-You'll see double doors labeled "Cafeteria"-Look to the right, and the ATM is located in that alcove!Hope this helps! 1 star off for being very difficult to find for people unfamiliar with the building”
“I've been with HawaiiUSAFCU for just about 20yrs now and I never encountered any bad experiences. No matter how many new representatives I've come across, both @ Waipahu & Kapolei branches, everyone has a positive attitude and are willing to help me or direct me to who or how I can get the help that I need.”
Open 24 hours
4480 Kapolei Pkwy, Kapolei“I want to say thank you to the following people at this BOH Kapolei Branch. John B. Mark & Mary Jane who stopped what they were doing and assisted me. Despite the busy bank customers they were great and helped me communicate with BOH Safeway Keaunui Branch regarding my authorization letter to ship my vehicle. It has been a long process but they assisted and Mary Jane also sent message to Ewa Beach branch about my encounter. Two hrs later I received a call the letter is ready. Thank you to these three people for their great customer service”
8:30AM - 4PM
680 Kamokila Blvd, Kapolei“Came in a few minutes before closing and bank teller was awesome with getting me in and out with no problems. Definitely felt the ALOHA and care here. Thank you guys!”
“I needed to open a new checking and savings account. I did not make an appointment, but they were able to quickly find someone to help me. Nina was amazing! She was very friendly and pleasant to talk to. Despite me having done my research already, she made sure I knew what was included to ensure it was what I wanted.I've been to this location a few times to deposit for others, and never had any issues with wait time and unfriendly tellers.”
9AM - 5:30PM
338 Kamokila Blvd Ste 106, Kapolei“Needed to get form notarized for my child's Driver's Ed course and was able to walk in and get it accomplished right before closing, folks there were very helpful.”
10AM - 5PM
590 Farrington Hwy Suite 501, Kapolei“2/22/24 - signed in and waited. Teller asked if we needed help and told her we were there to open a savings and checking account. She said she could assist us and was efficient, having us look over the documents for any errors. Also scheduled notary appt. 2/23/24 - notary appt on time and handled efficiently as well. So pleased with Kapolei location's services. Associates there were not distracted and gave me their full attention, which having worked for a bank before, know the importance to minimize errors.”
“I want to say thank you to the following people at this BOH Kapolei Branch. John B. Mark & Mary Jane who stopped what they were doing and assisted me. Despite the busy bank customers they were great and helped me communicate with BOH Safeway Keaunui Branch regarding my authorization letter to ship my vehicle. It has been a long process but they assisted and Mary Jane also sent message to Ewa Beach branch about my encounter. Two hrs later I received a call the letter is ready. Thank you to these three people for their great customer service”
“Just wanted to give credit when it's due. Huge Mahalo to ANUHEA PU'U for the turn around experience. She is Aloha !she made our banking EASY BREZZY ! I cannot express enough the gratitude me & my fiancé have for you. You literally made everything so easy for us when we visited. Mahalo Anu for all that you've done to help us with our visit we appreciate you !”
“The Kapolei branch of the Hawaii Law Enforcement Federal Credit Union is conveniently located, has ample parking and rarely has a line. The service is quick and friendly.”