So far I have been very happy with my transactions at the Bank of Hawaii in Haleiwa. I have had some difficult situations and they have been very patient and very helpful.
March 2023
the worst. branch employees are horrible. customer service by phone has 45 minute wait time until they transfer you to the next person who can't help and either cuts you off or transfer you to another person who can't help.
May 2021
I had a phone appointment set for 10am today at this branch in Haleiwa, and they never called me back. I finally got a hold of customer service 40 minutes later, and the worker said when she called the bankers at the branch they did not pick up.