Firestone Complete Auto Care, located at 98-141 Kamehameha Hwy in Aiea, HI, has been serving the community since 1926. This one-stop shop offers a wide range of vehicle services, including tire sales, maintenance, and repairs for all makes and models. Customers have praised the business for its outstanding customer service and reasonable pricing. Many appreciate the technicians' helpfulness and their commitment to keeping customers informed about the progress of their vehicle repairs. While some customers have experienced issues with appointment scheduling and communication regarding service details, most reviews highlight the honesty and integrity of the staff. For example, one customer noted that the technicians did not perform an unnecessary service that could have resulted in extra charges, which helped build trust. Additionally, veterans and first responders receive special attention and care from the team. Overall, Firestone Complete Auto Care is recognized for its reliable and affordable auto care services. Residents of Aiea looking for quality vehicle maintenance can schedule an appointment online or visit the store for expert assistance in keeping their vehicles running smoothly.
My last visit they outperformed them self. They went the extra mile for a customer.
July 2024
They should explain over the phone the wait time for service, so accommodation can be made. Be consistent with the ordering of the product. Overall, the clerk felt bad and was very accommodating. It was not his fault but did reflect the company. As for the tires, I rate that 5 stars for the price.
July 2024
Fast, reliable, and knowledgeable..when I go here, I know that my car is going to be serviced .
