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“Ms Qiana Jackson was very helpful and had great customer service. I went in to rent a storage unit for a big move and I was in and out in less than 30 min. This location looks very clean and secure..would definitely recommend!”
“So far my experience has been good, Sofia in customer service was very helpful and pleasant with helping me get my unit reserved and paid. And when I went in to the Hillandale location later, Nikki was very helpful, she called me after I had tried calling them and took care of me at that point and was really courteous and pleasant. Thanks to you both for making this a quick and pleasant experience!”
9:30AM - 6PM
650 Dekalb Industrial Way, Decatur
Self Storage
“This is a great and clean spot. Not only is it convenient to get to for us, the management is great to work with! Lee has helped me a number of times and I am glad we store there.”
“Lee was incredibly helpful and friendly! I rented my unit online, but he laid out the red carpet and showed me everything about the facility and my new unit. He is an amazing asset! Thanks for the great service.”
“Shamil T was an amazing help for me today. She was able to find me a storage quickly and promptly ! I really appreciate all of her services. I would definitely recommend her services for anyone who may be trying to find a unit . Thanks again for all of your help today.”
“I am a new customer. From Marcia helping me get reservation over the phone , answering all my concerns , questions to Lisa assisting me in person , taking me around, answering my questions, making me comfortable with choosing metro I have to say they both are excellent, professional, well knowledgeable. EXCELLENT CUSTOMER SERVICE FROM THEM BOTH. Thanks to them both for there assistance. Metro is the cleanest , professional looking storage I have seen and it’s local and convenient.”
“I have been using this storage facility since they opened and it has been well kept. Lacorsha (hope I spelled right) is one of the personnel there and is very friendly and professional!! Keep being great!!!”
“I called their representatives back 4 times which mean I spoke to 4 different people and EACH and EVERY one was patient and very professional on the phone. I normally don’t compliment but 10 fingers up to EXTRA SPACE❤️”
“Today, what started out as a simple task turned into a master class in customer service. I needed to get pictures of some furniture in my mom’s storage unit, but due to a lot of unforeseen circumstances, we ended up needing Dacia to run all around the store, looking for our keys, and Mechelle to break into our unit. These two ladies handled the whole situation with grace, class, and professionalism. Highly recommend this location!!!!”
“This place is the best location I’ve ever been in here in the Atlanta area!Gerald, The Buckhead location is the best customer service by far!I will continue using extra storage space at this Location.Thank you,Ernest”
“Shamil was Great ! she has phenomenal customer service. she helped me with all my questions to my problems. she definitely goes above and beyond i’m so thankful for my experience here at Life storage ! thank you Shamil for making this process so easy .”
“Amazing experience! I’ve been storing for 4 months with no issues. The storage facility is large, clean, and well equipped for whatever you may need, and the store manager Renita is fantastic.”
“Just purchased a storage and Ms.Taiwan was so helpful. She listed all of my options and made purchasing my first storage so smooth. Laquantis was helpful as well as she gathered all the things I needed to protect my things in storage ie boxes, tape, and furniture wrap. I would definitely do business with them again.”
“My experience with JaQuana was amazing! She knew exactly how to help me with my requirements and was very patient. I will always come to see her with all of my Life Storage needs. Thanks again JaQuana!”
“We moved our items to this storage facility because where we had it stored before they went up in rent $80 after about three months of renting. Life storage increase was about $15 for the initial increase. Much more reasonable. The facility is also very clean and well kept.”
“On a Saturday and Sunday, the SUPER Care Center was able to send me emails to fill out and sign so that I could get into my storage spaces on the weekend -- THIS WAS INCREDIBLE AND UNHEARD OF IN MY EXPERIENCE!!!!!!”
“An ammmazing experience. Thank you so much Ms. Wanda Guidry …… I appreciate you walking me to the unit, showing me how to use the lock, elevator, etc. Such a concierge service had me laughing and all. Thank you so much ❤️”
“Monique was very professional and courteous. She got me the unit i wanted and was very informative throughout the whole process. As far as the facility goes, everything looks brand new and is in immaculate shape. I’m glad I was able to find this place close to my home because everywhere else seemed pretty ratty.”
“Excellent and genuine customer service. Representative was very informative and knowledgeable about what was being sold to me. Storage space was very clean. I would definitely recommend this storage company to any person.”
9:30AM - 6PM
2489 Cheshire Bridge Rd NE, Atlanta
Self Storage
“I have been renting there for my small business for over 20 years and Sarah has been the best manager so far. She has gone above and beyond when we faced unexpected issues. Excellent work, courteous, and professional.”
“We are so happy we decided to store our trailer here. Erica was so helpful and explained everything to us. We were in and out and 15 minutes. We couldn’t be happier. Thank you so much Erica.!!”
“I just used them yesterday (Sunday) and they were great. Handled everything with care and I didn’t have to lift a finger. They arrived on time and completed the job in less time that I thought it was going to take. I will definitely be using this service again. Thank you both for making my money a very easy process.”
“Josh at this location has been super helpful. He is very professional and patient when resolving customer issues. While I'd like to move my storage closer to home this location just provides quality service so I'll be staying.”
“Recently, my family ran into a bit of constraint which impacted payment. The Storage Manager Ben has been extremely understanding and flexible. Although not usual practice and policy- Ben was able to waive fees which was significant and brought down the cost. Not quite sure what he did to make it happen…but my family and I are extremely grateful. Thanks Ben.”
“Wow Jesssica was so welcoming on a rainy day literally. The first of the month a day to remember. She handled customers while showing me the unit I got today. Thank you Jessica for every second of your time.”
“I needed to move to a storage unit quickly and they came through in a clutch! Nate Johnston was very helpful and definitely delivered excellent customer service and support during the process. I definitely recommend using this storage facility and ask for Nate!”
“Ja’Bria and Candy were an absolute delight from the moment we walked in the we were greeted with smiles and when I gave my name they knew exactly who I was as I had filled out an inquiry online prior to my visit. They were both professional, polite, engaging, helpful and thorough. They also added a personal touch in making conversation throughout the process. My friend and I left feeling welcomed, informed and happy with features and condition of the facility itself as well”
“My second time going through a life transition and utilized Walker Mini Storage. Hands down, the best customer service! They truly make you feel at home with their kindness and excellent attitude accoomadating you. Not to mention, they are located in such a convenient location. Storage unit prices are soo affordable as well. If ever in of a storage unit, please ask for Nathan. He will truly work with you, no matter the situation.”
“Cserria was very helpful and informative, she took her time clearly explained The procedures of the store site is laws and regulations as well as In-N-Out operations. I would like to Gail, A Hardy. Thanks for all her help and expertise.”
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“Britt rendered great customer service. She was very helpful and knowledgeable in assisting us with our needs. Britt is a very valuable asset to your company. Her people skills are exceptional.”