Kroger Pharmacy is highly appreciated for its caring and efficient staff, especially by long-time customers. The pharmacy team, including a main pharmacist named Marlo, is known for being helpful, knowledgeable, and genuinely concerned about customers' well-being. They go out of their way to ensure prescriptions are safe, provide medical advice, and treat everyone with kindness and respect. One employee, Megan, stood out for her quick and compassionate service, especially when a customer needed urgent eye drops after surgery. Megan checked supplies, found a suitable generic alternative, and saved the medication for the customer, who was able to get relief and rest comfortably. This kind of customer service is greatly valued, and many customers feel they can trust the pharmacy staff to help them beyond just filling prescriptions. While the pharmacy staff excels, the grocery store itself faces some issues. The store is convenient but often struggles with keeping shelves stocked with popular items and maintaining good quality produce. Customers have expressed frustration about the inconsistency in product availability and the standard of produce, especially when compared to other stores like Publix. Despite these shopping concerns, the pharmacy remains a highlight of the location, with staff who truly care and go beyond expectations to serve their customers. Overall, Kroger Pharmacy is recognized for its dedicated, knowledgeable staff and exceptional customer service, making it a trusted place for prescriptions and medical needs.
Always kind and knowledgeable staff. My favorite pharmacy.
September 2023
Smart, efficient, and great customer service! I truly miss them. I had to find out the hard way, not all Kroger Pharmacies are the same. Wish I would’ve reviewed them sooner but actually took our interactions for granted.
August 2022
I've been a customer a long time and I trust the folks that work there! Super nice people!
