Apartments in Decatur, GA

“This is a lovely and peaceful neighborhood, I have been living here for 6 months and I love the environment and people here! The leasing office is always ready to help, especially Onnaeise, she is always kind, energetic and helpful!”

“Do not be discouraged by the negative past reviews. Since new management took over around 6 months ago, this apartment community has completely revamped everything. Our apartment was renovated weeks before moving in and the design of our 1 bedroom unit is fantastic.A huge shout out to Kloe and the rest of the management team for being nothing but warm, welcoming, and easy to get in touch with. Highly recommend Cortland (on Ponce, specifically) to anyone that is interested in living in arguably the best spot to be in downtown Decatur!”

“Very nice quiet and safe apartments. Mangent and maintenance where awesome. The only thing I didn't like about the apartments were all the extra charges. Yout rent never the same every month. Example if your rent $1390 you end up paying something like $1580 or more a month. I think that is so unfair”

“Leasing at the Decatur East office was an exceptional experience from start to finish. Ms. Diane and Tory’s customer service was unparalleled—friendly, responsive, and genuinely caring. They were incredibly knowledgeable, patiently answered all our questions, and went above and beyond to ensure I found the perfect place. Their efficiency and willingness to accommodate our mom made the entire leasing process smooth and stress-free. I highly recommend this senior residence leasing office to anyone seeking not just a place for a loved on to live, but an outstanding customer service experience.”

“I want to start off by thanking Maria in the leasing office. She was such a wonder help throughout the whole entire application process. She stay in close touch with me and my family to ensure we had all of our paperwork up to date . Also her very warm and welcoming atmosphere she provides made the whole process much easier.Thank you Maria”

“My lease is ending in my current place soon and I want a new scenery. I stop by to tour The Aventura apartments and loved it! Lashundra was amazing, very helpful and have stayed in communication with me.. I loved how she knew the residents as we walked the community. The property was extremely clean and quiet. I hope to call this home!”

“Arcadia Apartments are in a great location including Decatur City School District. Staff here is great and very quick to respond to requests. Apartments are clean- no issues with bugs or critters. There is carpet in the bedroom- I wish it had been replaced before we moved in because… carpets in general can hold onto a lot of gross stuff. The prices are high ( like most rentals in the area) and road noise is a little loud. Overall, it’s a great place to live.”

“I want to express my gratitude for the exceptional service provided by Joy. Despite the unavailability of what I was initially seeking, Joy's assistance was outstanding. While waiting, I noticed her exceptional handling of other leasing inquiries. Joy truly deserves full recognition for her professionalism. Finding a great community is crucial, and having an excellent property management company is equally important. Without a doubt, this would have been my first choice, and I highly recommend it. Thank you, Joy!”

“I toured here recently and absolutely loved it! Bennette was super helpful with answering all of my questions and showing me around the community. Such a beautiful property in a great location!”

“Did a tour of the townhouse or duplexes. It was a very nice place and the units are being renovated. It has restrictions that are necessary in order to have quality leasers. My turn will be soon...”

“The maintenance person is super helpful and if anything ever breaks in my apartment is always there really fast to fix it. The complex is also a short walk to Emory and only about a 5 min drive! It's also on the shuttle route and has easy access to everything.”

“I recently moved into Decatur Flats, and my experience from the initial visit to settling in has been absolutely delightful. A few months ago, we first visited the property and were genuinely impressed by the attentiveness of the staff. We arrived about 20 minutes early for our appointment but were greeted warmly as soon as we parked. A gentleman from the property approached us to offer assistance - a small yet significant gesture that set the tone for our experience.Phillip, who guided us through the property, was exceptional in his approach. He was thorough, clear, and helpful, walking us through the property and explaining the process in detail. His professionalism stood out, especially when compared to other properties we visited later. While those properties were perhaps more aggressive in their sales tactics and felt too transactional, Decatur Flats offered a more genuine, welcoming experience.Despite encountering better deals elsewhere, we chose Decatur Flats. This decision was largely influenced by the initial impression the staff left on us. Now, having lived here for about two weeks, I can confidently say that the quality extends beyond just the customer service. The property is impeccably clean, peaceful, and well-lit at night, providing a sense of security and comfort.Living here has been a testament to the fact that you indeed get what you pay for. Decatur Flats is not just an apartment complex; it's a community where you feel valued and at home. I would highly recommend it to anyone looking for a new place to call home.”

“The leasing Agent, Jack, was incredibly helpful and provided timely and clear responses through our entire moving experience. He is definitely one of the best leasing agents I’ve come across.”

“They made my family feel welcome shared all details the area was very clean and safe. Brett Colston, Karson Widby was very pleasant and the hospitality made me feel right at home I will share this community with anyone thanks for an amazing tour”

“I Must say one of the most amazing places to call home. Being a resident Since January 2023, I never felt more safe and welcome by my neighbors and peers. The Management and Maintenance Team are the BEST!!!!!! Alyssa the Property Manager are amazing, and Jarvis the Maintenance man is the Bomb. I look forward to the more Greatness to come to this property.”

“The apartment is in excellent condition upon move-in, they make sure everything has been smooth throughout my stay so far. Also the maintenance guy Aubrey is very prompt and friendly. Their professionalism and friendliness truly makes my time here enjoyable. I highly recommend them to anyone looking for a great rental experience.”

“I recently had the pleasure of interacting with Gigi at Baxter Decatur Apartments, and I must say that my experience was nothing short of exceptional. From the moment we walked into the leasing office, Gigi's warm and welcoming demeanor set the tone for our entire visit.Gigi's energy and enthusiasm were truly remarkable. She greeted us with a genuine smile and a level of professionalism that immediately put us at ease. Her extensive knowledge of the property and the surrounding area was evident as she guided us through the available floor plans and provided valuable insights into the community.What stood out the most about Gigi was her personal approach to customer service. She took the time to understand our unique needs and preferences, asking pertinent questions to ensure that she could match us with the right apartment. Her attention to detail and willingness to listen to our concerns made us feel heard and valued as prospective tenants.Not only did Gigi provide an informative tour of the property, but she also went above and beyond to answer all of our questions, providing us with a sense of confidence in our decision-making process. Her transparent communication and willingness to address any concerns were greatly appreciated, and it was clear that she genuinely cared about our experience.The exceptional service provided by Gigi ultimately led us to submit our application on the same day. Her professionalism, positive energy, and personal touch were instrumental in making us feel confident in our decision to call Baxter Decatur Apartments our future home.In summary, Gigi's outstanding performance as a leasing agent is a testament to the high standards set by Baxter Decatur Apartments. Her exceptional customer service skills, coupled with her extensive knowledge of the property, make her an invaluable asset to the leasing team. We look forward to our future residency at Baxter Decatur Apartments, thanks in no small part to Gigi's dedication to creating a positive and memorable experience for us as tenants.”

“Love how they fix. The place up over here shows that they really want to improve the area. I let them know about things that were going on in my old neighborhood and how my children didn't feel safe they made sure I got in everything was taken care of very good programs they have intact and the leasing Agent was great she very helpful”

“I reached out to Ms. Brandi when I was looking for a new temporary home, and she was phenomenal. She took the time out to not only explain how the Clairmont Reserve experience works, but to also show me the difference in the units. I was exceptionally satisfied and that made the difference in my decision. I highly recommend her and her professionalism. Thank you for hiring such a polite and knowledgeable agent, she truly IS the most.”

“We are not tenants so this review is about customer service. We called the main office looking for an apartment for a family member. There were some apts posted as "available" on their website so we were hopeful. Chanté (spelling?) answered the phone with a friendly voice and kindly explained that people from their waitlist had already been called and were in the process of getting those apartments. We were disappointed however she went the extra mile to be pleasant, understanding, AND even provided us with suggestions and alternatives which she DID NOT have to do. We truly appreciated her level of professionalism and willingness to be helpful. If she isn't the main person in charge there then they need to make her the head! Great customer service!!! Thank you!!!”

“Best customer experience everI am so pleased to share my experience with a representative of your noble organization, whose name is Ms. Tina. After making a list of 23 apartments, and making the third call, I just had to go no further after talking to Ms. Tina. Ms. Tina, I wanna thank you for the time and emphasis you place on all the information I needed. It seem you were well organized and all information at hand. Please continue evolving in your organization.”

“Apartment is very spacious rooms are a good size for a king size bed. Leasing office Poperty Mangement now are very nice and professional and work with you. Mantience is on point. New employees that are very patience and very througo and very understanding ....”