Came to drop off my old phone for a trade in. 65 minutes later, two people working here are still helping one person - no update to me or acknowledgment to me :(
October 2023
Been with T-Mobile for over 6 years and always had a great experience, but this store took it to a whole new level of customer service.
September 2023
Shakenna was wonderful! She did a great job helping me out! I had to stop by and check on my account. If I was able to get international calls, she helped me so quick and walked me through the process. I would definitely go back for her to help me again!