The customer service was excellent. My appointment was at 1:00 and they took the car back at one and had the job done in no time. They offer lunch for you it was great will definitely be coming back for all our services
January 2024
This was my first time getting my car serviced since I bought my car. It was great experience. My service advisor Jake was extremely helpful, knowledgeable and welcoming. The dealership is very accommodating. I love that we can literally eat while we wait for service lol. My oil change wait didn't appear to be a long wait.
January 2024
Brought them my 2019 Escalade for service , they offered a loaner vehicle , completed the service sooner then expected, and my Vehicle drives like new again. All Staff in facility were welcoming , excellent waiting room experience as well. Customer Service was magnificent and they've definitely earned my business.
At Fields Cadillac St. Augustine, we understand that the buying process can be overwhelming and confusing at times. That's why our dedicated customer service representatives are readily available to assist you in any way possible. Whether you have questions about financing options, the features of a specific vehicle, or simply need guidance navigating the car-buying process, we are here to help.
