Avis Car Rental in St. Augustine offers a reliable and friendly service for travelers. With over 5,000 locations worldwide, Avis is well-known for providing a variety of vehicles including luxury cars, electric cars, vans, and SUVs. Customers have reported positive experiences, praising the professionalism and helpfulness of staff, particularly highlighting the caring attitude of employees like Jimmy and the manager, Rami. Renters have noted that the process can be smooth, although some may be surprised by the $200 hold on their payment methods, which is important to understand beforehand. Despite initial concerns, many have found the cars to be clean and well-maintained, contributing to a stress-free rental experience. The location is also appreciated for its easy access and convenience. While there have been occasional frustrations with vehicle issues and customer service responses, the overall feedback indicates a strong commitment to customer satisfaction. Avis St. Augustine stands out for its selection of vehicles and the quality of service provided by its staff, making it a recommended choice for car rentals in the area.
Always the best customer service. I rent from them frequently and they are great people. Cars were always clean and they try very hard to get me the car I want.
April 2025
Rami and his staff are very professional and are always accommodating! Coach Michael Kypriss
October 2024
I won't go back! The driver's seat was stained, and they are terrible at human relations and communication. If you plan to visit a place frequently, investing in a simple used car and paying for storage is better. Car rental companies are a joke!
