Mailbox Centers near Saint Johns, FL

“Tyler is great to work with! He does a great job managing expectations and helping solve problems. All the other employees have been great too, but wanted to give him a shout.”

“We absolutely love coming here, they offer many services & Char is totally amazing! She is there to help & so kind, professional & a Gem!They have gained a forever customer!Janet & Phil”

“This is my go-to UPS store. The staff are friendly and quick, even if the line is long. They advise me of the least expensive way to ship, even if it isn't UPS. I also get to use my 5% AAA discount.”

“My experience was great. I went into UPS for 2 days in a row to have documents notarized, the notary was very professional, nice, and extremely patient during the process. Mr Christopher was very pleasant and we appreciate him.”

“Seeing these past reviews has me puzzled! This location has always been nothing but professional in anyway. I see these two workers everyday when I get my mail and they work real hard. Always kind, attentive, their knowledge is impressive. I have shipped here and done Amazon returns. I pay for my labels I need printed it’s so convenient because I don’t have a printer. The new kiosk is amazing! Fast! Helpful! Just read the screens and it gets out in no time. Hope people start recognizing the greatness this store has along with the 2 workers.”

“Devin provided amazing service and took his time to make sure I downloaded my image appropriately to get the best resolution. Thank you Devin! Better late than never with the posting :)))”

“The team at this store are always professional and provide excellent customer service, support and care !! Kudos to the owner. I visit this store always and it’s not the closest one to my home”

“Normally this spot is great but we recently had an issue with a UPS delivery that went to this "Access Point." Long story short my package was delivered to the store as planned but the location "misplaced" the package. We went to pick it up and the staff said they didn't have it and it must have been "misrouted." Issue is they signed for it. When I asked about the signature I was told the drivers will "presign" for the store. I called the UPS 800 number and they opened a case for me and a local dispatcher called. They said the package was delivered. After alot of worry the location found the package, they had it the whole time and just put it in the wrong spot. When my wife went to get it the following day.. guess what .. they "misplaced" it again. They had to search high and low again, then located the package. I have my stuff now but this was ridiculous. Again, normally this store is good but they need a better handle on the Access Point drop-offs. Also, maybe don't blame the drivers and punt that it was "misrouted."End of the day they only really looked for my item after escalating and me being persistent. Otherwise it was punt to excuses. I wouldn't even think twice if the store took my concern a little more seriously from the outset. Mistakes happen, we all make them. Just take accountability and maybe not brush off the client immediately”

“Pretty quick, efficient, friendly and so far no problems with my items getting to their destination. They seem to try very hard to make it so the line goes by as quick as they can without making customers feel rushed.”

“I cannot recommend the UPS Store Nocatee enough! Every visit is consistently met with the most helpful and friendly service. The staff here always greets you with a smile, making every transaction not just a mundane errand but a genuinely pleasant interaction. They truly go the extra mile to ensure customer satisfaction when we need help with anything from Amazon returns to print/shipping. Their dedication to exceptional service shines through in everything they do, making this store a standout in the community. If you're looking for reliable, friendly, and efficient shipping services, look no further than UPS Store Nocatee!”

“They're customer service is puts their competitors to shame. It is the only postal service that I will use and this particular UPS Store is the only one I use. The manager is always friendly, very knowledgeable, handles any situation quickly, respectfully & with a smile. I have worked & trained people for 30 yrs so it's hard for me not see everything about customer service. The associates have been well trained, friendly, proficient & especially patient with customers who aren't good or quick with cellphones & computers (I'm that person). I was having trouble with doing the self-serve return process. I didn't even have to look for or ask for help. A young man named Jaden came up and did everything for me, literally! From scanning the barcode, taking dictation typing my reasons for for returning 4 Amazon items, and bagging them up for me. He explained to me that one was set for a return for another vendor and what the charge was. I panicked and asked if he could change it to this store. He didn't hesitate for a second. I gave him my phone, he made the correction, asked me to confirm it and promptly wrapped the package for me. He even smiled & kind of laughed a little because I was thanking him so much for doing all that he did for me. I really am thankful for people in customer service who get it's a one on one human experience. It can easily make or break someone's day. Thank you Jaden and the Manager for MAKING my day & task better.Jayne McCullers : )”