Mailbox Centers in Jacksonville, FL

30 locations found near Jacksonville
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“I had a great experience at the UPS store! Taylor had so much patience and diplomacy when helping me with my Amazon return. She is a great employee ! Thank you for such an amazing customer service experience.”

4.6 Superb61 Reviews

“They were very fast and very professional I had to do a return to Amazon all I did was just drop the package off and they took care of everything else it was that quick they just scan the QR code and that was that.”

4.6 Superb50 Reviews

“This is my go-to UPS store. The staff are friendly and quick, even if the line is long. They advise me of the least expensive way to ship, even if it isn't UPS. I also get to use my 5% AAA discount.”

4.6 Superb47 Reviews

“One of the best UPS stores I’ve gone to. Pretty busy depending on the time but never a really long wait. Amazon returns accepted. Helpful if you supply the return box or bag.”

4.3 Superb50 Reviews

“I had the pleasure of visiting The Deerwood store this morning. Corey was very approachable and accommodating. Seems like nothing is too much bother. Made me feel like he cared. I'd say he went above and beyond. Thank you Corey will definitely be coming back.”

4.3 Superb32 Reviews

“John went above and beyond to help me with our print order. Emailed the file and he had it printed in less than 30 minutes! He definitely saved the day for our project! I truly appreciate the time, support and amazing customer service! I definitely recommend this store for all of your printing needs! Thank you!”

4.4 Superb19 Reviews

“One stop ? shop for all your personal and business needs!! Need some extra creative energy this a great place to catch a great vibe and be inspired!! From Custom Shirts to SeaMoss getting you right from the outside to inside! Another amazing thing is there all Black Owned Businesses in one spot!!! It’s truly an amazing opportunity to shop, support and learn!”

5 Superb6 Reviews

“My experience was great. I went into UPS for 2 days in a row to have documents notarized, the notary was very professional, nice, and extremely patient during the process. Mr Christopher was very pleasant and we appreciate him.”

4.2 Good36 Reviews

“Since I have begun using this service it has been amazing! The staff is professional and friendly and I receive all of my messsges. They are an asset to any business and I highly recommend them?”

5 Superb5 Reviews

“Seeing these past reviews has me puzzled! This location has always been nothing but professional in anyway. I see these two workers everyday when I get my mail and they work real hard. Always kind, attentive, their knowledge is impressive. I have shipped here and done Amazon returns. I pay for my labels I need printed it’s so convenient because I don’t have a printer. The new kiosk is amazing! Fast! Helpful! Just read the screens and it gets out in no time. Hope people start recognizing the greatness this store has along with the 2 workers.”

4.1 Good40 Reviews

“Devin provided amazing service and took his time to make sure I downloaded my image appropriately to get the best resolution. Thank you Devin! Better late than never with the posting :)))”

4.1 Good38 Reviews

“I have mixed reviews and here is why. Paul who is over the franchise is a great guy. I always enjoy talking to him. Issues with things that normally happen is out of his control because he is just the franchise and he does not make the rules. Paul has always done what he could to make me a happy customer with things within his control. I have been there over 3 years now. I don't plan on leaving either. For the record any issues I have had are not his fault they are corporates fault themselves. I stay because of Paul not because of Goin Postal. Thank you Paul”

4.6 Superb5 Reviews

“Susan helped us with a printing job that had to be done ASAP. She couldn't have been more helpful! Her attention to detail was second to none. She went the extra mile for us to be certain that we had the finished product in time. If I could give this store 10 stars instead of 5 I would. Extraordinary professionalism and customer service!”

4 Good7 Reviews

“I stopped in 11 6 to drop off a return to Amazon of something that I got in error that was lined up for me to go to Whole Foods on 13, the Manager walked me thru how to change drop locations and treated this Old man like he was the only one in the store which kept me from going to Mandarin, very professional and understanding I thank you and appreciated your help very much.”

3.9 Good29 Reviews

“I have visited this location many times over the years, for everything from finger printing to just needing a PDF printed out and other services in between. The gentleman at the counter has always been both thorough and courteous. I continue to go here for any of my UPS needs that arise in downtown Jax. ✌?”

3.9 Good68 Reviews

“I was sent here by an employer to have my fingerprints done . I used Google Maps to find glad I did cause it was kind of in the middle of nowhere. Not too far past Ikea . There's not a lot of parking it is in a small strip of businesses. There was a coffee shop that I tried out. There was also a hair salon and a few restaurants as well, keeping them tucked in my mind in my list of places to try. I was greeted quickly when I entered, the young lady at the front desk was really nice. Although they were already open the person that does the actual fingerprinting is not there until 11:00 a.m. So since that was the case that was the perfect opportunity to go and try out the coffee shop. I needed a little pick me up to continue me on through the rest of the day. I enjoyed my coffee sat and did a couple of drafts for Yelp. Then proceeded right at 11:00 back to the postal shop. Good thing I did because soon after I arrived there was a line of customers.The young man who did my fingerprints was very polite. Going postal offers digital fingerprinting. This was my first time ever having fingerprints done this way. Which was pretty cool to do and watch. No sticky ink on your fingers. It took less than 10 minutes from start to finish to have my fingerprints done, put into the system and sent over to the employer. They do offer a variety of other services as far as mailing like packages and different letters and such. I did notice that they had small personal mailboxes on the wall as well. If I'm ever in that area and in need of something postal I will definitely check them out again.”

3.9 Good165 Reviews

“Efficient service. Payonna was so friendly and helpful. She shared the different rates and delivery options. I was able to complete my experience quickly, efficiently, and with an AARP discount!”

3.8 Good36 Reviews

“They are always so friendly and helpful, no matter how busy it is. Usually the manager is there, helping out, when necessary. Don’t mind being asked for information.”

3.7 Good21 Reviews

“Fast friendly customer service very polite great service would recommend anyone to go to the beach location in Jacksonville Florida at 12620 Beach boulevard great service there very friendly”

3.7 Good29 Reviews

“Always great, helpful and quick service. They are aware of everyone and makes sure everyone gets what they need. No one ever feels shorted or as if they have to wait extra long.”

3.7 Good35 Reviews

“The team at this store are always professional and provide excellent customer service, support and care !! Kudos to the owner. I visit this store always and it’s not the closest one to my home”

3.7 Good38 Reviews

“The employees at the UPS store, Merrill Rd location, are always friendly, they work efficiently to get your mail out quickly. Even when there is a line of customers, you do not have to wait long.”

3.6 Good36 Reviews

“This business has moved from the right side of Publix to the Left. It is exceptionally busy, crowded and messy. Do not expect the employees to offer much in the way of customer service, but they are proficient at their jobs and the line moves quickly.”

3.5 Good33 Reviews

“My husband and I walked in to a few customers in line, one employee (Mrs. Jackie... was super kind, helping everyone with a smile) but she was awesome as she took care of us!”

3.3 Good18 Reviews

“Normally this spot is great but we recently had an issue with a UPS delivery that went to this "Access Point." Long story short my package was delivered to the store as planned but the location "misplaced" the package. We went to pick it up and the staff said they didn't have it and it must have been "misrouted." Issue is they signed for it. When I asked about the signature I was told the drivers will "presign" for the store. I called the UPS 800 number and they opened a case for me and a local dispatcher called. They said the package was delivered. After alot of worry the location found the package, they had it the whole time and just put it in the wrong spot. When my wife went to get it the following day.. guess what .. they "misplaced" it again. They had to search high and low again, then located the package. I have my stuff now but this was ridiculous. Again, normally this store is good but they need a better handle on the Access Point drop-offs. Also, maybe don't blame the drivers and punt that it was "misrouted."End of the day they only really looked for my item after escalating and me being persistent. Otherwise it was punt to excuses. I wouldn't even think twice if the store took my concern a little more seriously from the outset. Mistakes happen, we all make them. Just take accountability and maybe not brush off the client immediately”

3.4 Good31 Reviews

“I had a pleasant experience at the store. The staff was amazing and greeted us really nicely, welcomed us and treated us like family. They will make sure to address any concerns you have any questions you have they will work with you. I have no clue why the current reviews state it as three star. This place is definitely a five star And I’ve been to other UPS stores in and around the area. I would consider this store as the best place to go and get your needs addressed. Thank you for the amazing service you all provided!”

3.3 Good35 Reviews

“The new UPS management and staff are amazing. We ship here for our business and they are always so helpful. They provide great customer service and always move the line quickly when there is one.”

3.4 Good61 Reviews

“They're customer service is puts their competitors to shame. It is the only postal service that I will use and this particular UPS Store is the only one I use. The manager is always friendly, very knowledgeable, handles any situation quickly, respectfully & with a smile. I have worked & trained people for 30 yrs so it's hard for me not see everything about customer service. The associates have been well trained, friendly, proficient & especially patient with customers who aren't good or quick with cellphones & computers (I'm that person). I was having trouble with doing the self-serve return process. I didn't even have to look for or ask for help. A young man named Jaden came up and did everything for me, literally! From scanning the barcode, taking dictation typing my reasons for for returning 4 Amazon items, and bagging them up for me. He explained to me that one was set for a return for another vendor and what the charge was. I panicked and asked if he could change it to this store. He didn't hesitate for a second. I gave him my phone, he made the correction, asked me to confirm it and promptly wrapped the package for me. He even smiled & kind of laughed a little because I was thanking him so much for doing all that he did for me. I really am thankful for people in customer service who get it's a one on one human experience. It can easily make or break someone's day. Thank you Jaden and the Manager for MAKING my day & task better.Jayne McCullers : )”

3.2 Average52 Reviews

“The cashier Jay was so friendly and helpful. I has one person in front of me but only waited 20 seconds. Went smooth, fast and friendly. And it was actually cool in there. I have had nightmare stories from otherUPS stores. The one in Marianna fl where my mom lives I left crying and next time I went into a ups store in Jacksonville, not this one just as horrible. I suffer from mental disorders and when it's hot I get very agitated. This was the case with the Marianna FL and Jacksonville off lem Turner rd. I got so up set I through hundreds of clothes in the trash outside the store to prevent the mental break down I had in Marianna. Both stores were so hot I was sweating and the workers were unhappy and not helpful. This store restored my faith in UPS. My favorite store is in Lake city fl where I am from. The 2 guys that work in there are the very best employees Ever!!!! Been going there for 20 years until I just recently moved.”

2.9 Average39 Reviews

“Never had an issues.. always kind, always gives me a heads up when packages are in. Amazon returns are hassle free. It's cut and dry.. I'm direct - they're direct.. is great”

2.9 Average43 Reviews

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