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“A giant shout-out to Montrell who took a difficult copying job and helped me put together mini-books for my father's funeral. Montrell listened to what I needed, brainstormed solutions, took his time on the project, and carefully checked the work once completed. Honestly, this extremely kind gesture of a stranger coming alongside me in a time of grief both surprised and encouraged me.
Also, thanks to Julie, Leigh, Kevin, and Kevin who are efficient and knowledgable in a fast paced and often demanding environment.
It's been a long time since I've experienced real customer service, but this store has it down.
Thanks, team!”
“So quick and efficient! Madison greeted me with a smile and immediately asked how she could help me. Madison made the returns a breeze as she was very knowledgeable!!!”
8AM - 6:30PM
155 Bartram Market Dr Ste 135, St Johns
Mailbox Centers
“This UPS location exceeded our expectations!When my wife and I needed to sign an affidavit, we anticipated a cumbersome process. However, Tyler completely changed our understanding of notary services. The experience was nothing short of fantastic. Within minutes, we had completed the necessary paperwork with ease. The team demonstrated the highest professionalism and guided us through each step. We are incredibly grateful to UPS for providing such exceptional service!Thank you, Tyler, for your professionalism!”
“Come here to mail packages. They make it so easy so fast and they are very reliable at this location. Would recommend anybody that wants to send UPS or just send packages. This is the place to go. I got help from Andrew and he gave me the best customer service that you can ask for will definitely be coming again.”
“Susan helped us with a printing job that had to be done ASAP. She couldn't have been more helpful! Her attention to detail was second to none. She went the extra mile for us to be certain that we had the finished product in time. If I could give this store 10 stars instead of 5 I would. Extraordinary professionalism and customer service!”
“Both the guys were excellent in helping me send off some forms that required fingerprinting. Excellent customer service with a smile. Will definitely drive the 30 minutes back the next time I need postal serviceI didn't catch their names but kudos for the help guys”
“I used to work for UPS and this store is really up to standard. The owner/manager here is awesome and remembers her more frequent shippers and is always a ray of sunshine with helping me what is best for what I’m shipping back home to my friends and family. I moved out of state for the first time and I send gifts home when I miss everyone. The owner/manager always brightens my day even tho I’m coming in sad and homesick. Her staff is always eager to help and very courteous to what’s going on with my shipment and the store overall.”
8:30AM - 6:30PM
1015 Atlantic Blvd, Atlantic Beach
Mailbox Centers
“Thank you so much Jan for all your help!! Amazing store, very welcoming and helpful. Jan went above and beyond helping me send out some legal documents that would have otherwise been extremely frustrating without his calming demeanor and above and beyond customer service!”
“Ms. Jackie AND her staff are AMAZING ?. Ms. Jackie personally made sure my claim for a lost shipment was filed and followed up with me until it was resolved. I ship items periodically and she always greets me with a smile. I'm so grateful I met her and that she remembers my name. Dave”
“Overall this a good UPS store to use. The store is clean and they always open on time on the occasions I’ve visited early. Most of the staff are really polite and helpful but occasionally you’ll get a staff person who looks really inconvenienced to be there.”
8:30AM - 7PM
3545 St Johns Bluff Rd S #1, Jacksonville
Mailbox Centers
“I don't review many things. When I do it is because I don't find the current rating to be reflective of what is true and fair. This store deserves 5 stars, not 3. I have visited this UPS store hundreds of times, mostly for amazon returns but also for real shipments and packages. The only reason I can come to think why there are so many low ratings is because the general population in this area is moronic, sub-room-temperature IQ. If you don't show up with the shipping label, guess what, you don't get to ship something, as it should be. This store is not here to coddle you for your ineptitude. Everytime I have used this store, I have come with the relevant information, been dealt with efficiently, kindly, and without hassle, and have nothing but positive experiences. My rating reflects the true rating of this place.”
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“Always greeted with a smile and helpful employees. So grateful to have the UPS store available so I don’t have to step foot in the local PO, where the atmosphere isn’t as pleasant.”