“Heaven was great, she took me in last minute and got me a great deal on a brand new iPhone, she explained everything very well and made it quick. If you have anything phone related go to her. She’s the person to go to for quick, fast and easy service!”
“Chris at Palm Beach boot store went out of his way to stay over time to get our phones taken care of and get a squared away to where we saved money every month. He did an outstanding job and was very very polite If anybody needs a phone that has government assistance they need to come and see Chris at the boot store on Palm Beach Blvd.”
“Set appointment for 1pm. They were ready and waiting for me at 1pm. Customer service was great and I was in and out with new phone in hand within about 30 minutes. Great overall experience!”
“I went in on 12/31 looking to switch my provider to Verizon and get a new phone. I had dropped my old phone on the floor that morning and the screen went completely green. I was avoiding to get a new phone as I was not ready to spend money and tried to bring by phone back to life on my own all day. No luck. Mind you - it was New Year’s Eve. At the Verizon store I was greeted by Fanuel, who provided a superb customer service. Fanuel was wonderful. His patience was appreciated, as he was working on getting everything set up for me until 9pm on a New Year’s Eve!!! He stayed until after the store closed to make sure that I got everything I needed. It was a long process in my case bc 1) it was a hassle to obtain a pin from the previous provider, 2) we could barely see what’s on the screen, 3) the transfer of the things I had on the phone couldn’t be made from phone to phone due to the bad shape of my old phone. We had to do the download and upload through icloud. Fanuel certainly deserves recognition for going above and beyond. I highly recommend that store!”
“Carlos De Cespedes , I appreciate his great services he went above and beyond to help me get a new phone he made it painless and effortless for me to switch from a different company . The store itself is ran amazing I recommend all friends and families to come to this Verizon store if they have any issues or want to buy phones they get you in and out and make switching phones easy !! AD Haedo is also awesome !! Thank you guys and thank you so much Carlos you are a sweetheart ?”
“Carlos M. De Cespedes is WONDERFUL and deserves so many kudos!!! He was so patient with us and walked us through every question we had. We were a difficult case but Carlos went above and beyond! My parents would also like to add he was: “great, friendly, helpful, kind” etc. They’ve been to other Verizon stores before this and got told there was no way to get any of the available promotions. They were about to give up on Verizon altogether and switch to something else but Carlos came through and sold us on sticking with Verizon and upgrading to brand new phones.”
“Danny is amazing!!! He is very thorough and nice! He was extremely patient and even went over my bill with me and took the time to explain it with me making sure I understand. I swear by this store. Definitely go to Danny 10/10 best service from him. Stores also very clean and they’re always there to assist and help and answer any questions with a smile. Highly recommend seeing Danny.”
11AM - 5PM
2221 Santa Barbara Blvd #103, Cape Coral“This place awesome. Every phone I have brought here has been fixed professionally and quickly. And the techs are friendly and knowledgeable. Wouldn't take my business anywhere else. Thanks guys keep up the great work ?”
“I took my Samsung flip phone in today for a screen air bubble. It was repaired under warranty in 1.5 hours. They were honest and easy to work with. Phone looks great again.”
“We were very happy to arrive being only 1 of 2 clients in the store which minimized the wait. Gustavo was very helpful and professional. We were able to purchase a phone, transfer stored info and out the door in exactly an hour. Mostly unheard of!Thank you !”
10AM - 6PM
8041 Dani Dr, Fort Myers“Kishawn was amazing help. My boyfriend and I went in to upgrade our 12 pro max to the 15 pro max. It was such an easy process and he was very helpful! Thanks for setting us up before the new year! We hope you have a great one!”
11AM - 5PM
11600 S Cleveland Ave, Fort Myers“We were so happy with the care and help we got today, it was are first time at this cricket store we moved from Colorado last year we needed to a new store. We will definitely be back.”
12 - 5PM
5705 Lee Blvd Ste 10, Lehigh Acres“Veronica is the best! She helped me get hotspot on my phone and save money! I've ALWAYS had a great experience at this store. I've never had a bad experience!”
11:30AM - 5:30PM
4125 Cleveland Ave Unit 1810, Fort Myers“I got back covers for my phone and my two sons. They were sold out of back cover for my youngest son phone. And got some glass protector cover for everyone's phone. Luckily they were all in different colors for back cover which was great.”
“I was extremely satisfied with my visit to this AT&T. My husband and I unfortunately had to come late due to circumstances and no one even batted an eye. Everyone was eager to help. They were quick and efficient with all of our questions and helping us out. I am happy to be a customer with customer service this amazing! The associates in were Carlos, Yasmin, Jocelyn. Thank you for making the visit so enjoyable!”
“(Translated by Google) Excellent service from Francis, he communicates perfectly in English and Spanish, very professional and with 5-star customer service(Original)Excelente servicio x parte de Francis, se comunica en inglés y español perfectamente, muy profesional y con un trato al cliente de 5 estrellas”
11AM - 6PM
3108 Santa Barbara Blvd #108, Cape Coral“Excellent place to purchase telephone service for family or individual. Its signal coverage throughout the map says it all and the cheapest prices on Samsung, Motorola, iPhones. You don't need credit to finance a spectacular phone ✨️”
“Bought new phones for my son and I and was served by Alex. Alex is a personable and well versed in the intricacies of cell phones. There was a problem with one of the phones (factory issue) and Alex worked it all out with patience and determination. Highly recommend this store and Alex.”
“I love this place! They have so much to choose from. I actually worked here for a lil while to help the owner Larry get the other space ready for him to expand it so now there are two sections in the flea market that are for cellphone accessories! Larry is a great guy and so is his son Matt who also works in the store. Go ahead and check it out if you need something for your electronics at a reasonable price!”
10AM - 6PM
4901 Palm Beach Blvd, Fort Myers“After being with Metro for 25 years I switch to Cricket because after talking with Wanda here she made a great deal for me that I couldn't beat and I highly recommend that you come see her for anything that you need.”
“Highly recommend this location! Very professional and knowledgeable. Very pleasant environment. Best T-Mobile office I have ever been to. The gentlemen that helped me were phenomenal. I will only go to this office from now on.”
“I recommend you to see Bjeon at the Att store in 10993 colonial blvd he is very patient and help me a lot. I went to the att on 6miles and they would not help me.”
“Great staff, I was in quick informed, sold and out the door. The new manager, Alexei, informed me about all my questions and Ely solved all my issues by transferring all my info from my phone to the new one. I'm definitely making this my go to At&t store.”
10AM - 6PM
4155 Palm Beach Blvd, Fort Myers“I was a metro pcs customer for 4 yrs when david managed to get me to switch over. David's customer service was second to none. Thank you David for the amazing work. Im definitely loving the phones as well as our plans. Definitely recommend going to this cricket kiosk.”
12 - 5PM
1119 Del Prado Blvd S #4, Cape Coral“Quick and easy transaction today at the Del Prado Cricket store in Cape Coral. Jonathan Valdez helped my son get a new iPhone after his broke. Recommend checking out this store if you need any phone help.”
10AM - 6PM
4316 Lee Blvd # 3, Lehigh Acres“These people are the best and do everything they can to help you save .. I went in to pay a bill amd ended up saving on the bill (alot) I greatly appreciate them going above and beyond for me please keep up the Good work”
10AM - 5:30PM
4398 Palm Beach Blvd, Fort Myers“(Translated by Google) They treated me VERY WELL, They fixed my problem in a very short time, Excellent Service, Thank you very much !!!!(Original)Me Atendieron MUY BIEN, Me Arreglaron Mi Problema en Muy Poco Tiempo, Excelente Servicio, Muchas Gracias!!!!”
11AM - 6PM
537 SW Pine Island Rd Suite A-4, Cape Coral“He was absolutely amazing he fixed my issue and help me get something i was going to purchase my daughter for Christmas for more money. I was extremely upset and i ledt happy with a smile. Queen-”
“Yris in customer service was very helpful when my husband's phone would not turn on. She took care of him when he got the phone in September 2023 and knew it should be covered by Motorola's warranty. She was able to print off the receipt with IMEI number and stayed with us while we called Motorola. She was very helpful and is an asset to Cricket. Thank you Yris”