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“Shawn sold me my new Android phone in December of 2023. He was very knowledgeable and patient with me. I returned today. He explained an error I Had made in downloading a file. He corrected the problem. He is an asset to your company. I have recommended him to several of my friends.”
“Savannah D helped me upgrade 2 phones with complete ease! I’ve never upgraded phones and changed my phone plan with ZERO frustration before. Highly recommend everyone works with her. Super friendly and she made us feel at home. Thank you to AJ for also checking in and making sure the process was smooth. They make you feel like family”
“Chris at Palm Beach boot store went out of his way to stay over time to get our phones taken care of and get a squared away to where we saved money every month. He did an outstanding job and was very very polite If anybody needs a phone that has government assistance they need to come and see Chris at the boot store on Palm Beach Blvd.”
“Highly recommend this location! Very professional and knowledgeable. Very pleasant environment. Best T-Mobile office I have ever been to. The gentlemen that helped me were phenomenal. I will only go to this office from now on.”
“I got back covers for my phone and my two sons. They were sold out of back cover for my youngest son phone. And got some glass protector cover for everyone's phone. Luckily they were all in different colors for back cover which was great.”
“I had such a wonderful Christmas shopping experience at Costco with this T-Mobile team. I switched over my family plan from AT&T. Michel runs an excellent team because of his relationships and experience. He helped me solve some unusual challenges and gave me a great deal on my plan! He sent Daniel to assist me in other matters which I greatly appreciate but it was Daisy who helped me with the process from signup to phone delivery. I felt she went above and beyond for me so thank you. I highly recommend visiting their T-Mobile store or their kiosk at Fort Myers Costco.”
“Went in this morning because we couldn’t sync an Apple Watch to a new iPhone. Nicole (TJ) was so helpful and knowledgeable. She was persistent with a smile and after a lot of work on her end she got it synced.”
“We were not easy to deal with…. We are older and less tech savvy. Our representative…. Bruno…. Was fantastic…. Very patient and repeated info numerous times till we were comfortable. Highly recommend”
“I had to set up service and this was the closest location. There was a wait but they got seating all around. Shortly after I already disconnected the service and that was really quick and easy to do.”
“Somehow my husband couldn't call me. It would put his call straight through to my voicemail. 2 of the employees in the store tried to fix it. Nothing that they did, would work. So the 2nd employee called Verizon Technical support and handed me the phone. I was on the phone with Technical support for one hour and 5 minutes, before it was fixed. I don't know what I did to cause this to happen, and I don't know how the Tech fixed it. But everything is working now. So I'm a happy camper. Thanks Verizon Tech for fixing my phone.”
“Walked in to get an upgrade on my phone was greeted by Kathy .. she was amazing answered all my question was able to give me a great deal saved me a lot of money .. very informative she knew her stuff .. knowledgeable about plans and prices .. polite and respectful thanks Kathy so much .. you are awesome .. will definitely be back”
“(Translated by Google) They treated me VERY WELL, They fixed my problem in a very short time, Excellent Service, Thank you very much !!!!(Original)Me Atendieron MUY BIEN, Me Arreglaron Mi Problema en Muy Poco Tiempo, Excelente Servicio, Muchas Gracias!!!!”
“Jay was the person who helped us.He gave us outstanding, efficient service.We are not especially proficient with the ins and outs of cellular technology. He was very patient and solved our issues quickly and accurately. We were very appreciative and his store should know what a good job he did. A+++”
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“Walked into the retail store. Very clean environment. Was greeted by Victor. This gentleman went above and beyond to help me with my wireless needs. The best part about this interaction is that the whole time Victor answered all my questions and felt him wanting to help. Thanks again.”