The staff are clueless! They have wasted my time on multiple occasions. Do yourself a favor and steer clear of this store
February 2023
Airport Rd storevinNaples is a disaster. No one wants to help, confirmed in stoct item was not available. Cant contact customer service on live, after 15 mins of texting to a robot. They gave a phone number. Go to pine ridge store and experience what it should be like. Iems in stock associates greeted and took me to the... read full comment
September 2022
Update on previous review. Met with manager Luis. A week later he arranged to refund the Samsung dishwasher and replace it with a whirlpool model that actually dries dishes met with James and process was done in half hour. Kudos to local store. Corporate customer service failed. Stay away from Samsung,