Richard Joiner in the service department did a terrific job of overseeing the repair on my NX 350, and kept me informed of the progress. He was professional and friendly and also was very helpful in coordinating the exchange of my loaner for my car after repairs were finished.
November 2023
Great experience. I have to say that while he seemed to be new to the business, Alec Lizell did a fantastic job helping me sort through selecting the right vehicle. Further he helped make the whole process smooth. The whole team at Germain Lexus really excelled and made the whole process smooth. Highly recommended.
November 2023
Alex Depew was a very professional and informative service agent. He was extremely friendly, kind and told me exactly how long my car would take. My car was completed in the time frame he advised me and he walked me out to my car and wished me a great day. I will def. recommend him and hope I have him next time.
At Germain Lexus of Naples, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. We offer a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Germain Lexus of Naples difference.
