Appliances in Fort Myers, FL

“Terrell the Assistant Floor Manager was fantastic! We really enjoyed the opportunity to buy a washing machine from him!
He was very informative about each choice that we were interested in. Thank you Terrell for making it a great experience! Larry and Kay Henry”

“These people are the best, Bill was so helpful, helped me with serial numbers, made sure I got the right part, and called me with updates, there was a young lady with a lovely smile when I walked in, and a young man who was on his game when I picked up the part. This is what customer service should be, something that is forgotten by most places.”

“They are extremely consumer oriented and knowledgeable about their products! They want to make you happy. They hold to their time frames and Sandy is outstanding on knowledge and service!”

“We needed a transformer to repair an ac unit on a mobile sleep trailer used to house lineman here to repair storm damage. They were very helpful and made sure we had what we needed! Thank you!”

“Kia and the rest of the staff were very welcoming and helpful she made sure she found me the best deal I was very pleased with my experience keep up the great work ladies . I would like to add that their delivery drivers the one named I got was Joshua Armstrong those two men are rockstars . They were beyond nice ??????????”

“My dryer decided to quit on me after 10 years, I surly hope she’s somewhere in dryer heaven sitting under a fan.
Welp, to make things easier Duan at the fort Myers location was absolutely fabulous helping me navigate the online buying experience.
(I’m older now so it’s not as easy for me as per- say my 15 year old tech savvy grandson!!! )
Thank you Duan for taking your time to make our buying experience an easy one.
May you sell a billion dryers !!!!!”

“The General Manager at this location is well-suited for the position. They demonstrate exceptional customer service and a clear understanding of our needs. As a second-generation customer of Aaron, I am thankful for their continued dedication to providing excellent service to my family.”

“Peter's Plumbing is now hiring immediately! We are a fast growing company. Plumbers if you are looking for an amazing company to work for and a company that cares about their employees than, Peter's Plumbing is the place to be! Peter's Plumbing is offering a $24,000 sign up bonus, weekly pay, uniforms, take home vehicle, 401K, health insurance, and much more. With two locations, Miami & Cape Coral. Call us today at (305) 216-5107 to set an interview.”

“After Hurrican IAN, our house was demoed, and we need all new appliances, Refrigerator, Stove/oven, dishwasher, Microwave oven, Washer and Dryer. Charles at Bill Smiths came through with all of our needs. most items were delivered before we could even move back in. Bill Smith has a return policy of 30 day on returns, we were not able to move back within that timeline. When we did move back in, you could imagine the need to start cleaning, so the Washer and dryer was very important. The Washer stopped working after a week. we called and arranged to have a service man come out, that took 3 weeks (because all the others calls from the Hurrican) we understood, after the service man looked at the unit, he needed parts, and he said that would be 5-7 days. :( after 10 days he showed back up :) the unit broke again within a day. we called Bill Smiths again and, as you could guess, we were not happy. Charles contacted his Manager Trent, we expalined our problems with the unit, the timeline/down time. after a short time, Trent had us come in and pick a new unit and set up delivery of a new unit in three days. We were not happy in the beginning of this, But Bill Smith team did us right, Thank you Duane & Tish Gietz”

“On June 14, 2024 my husband and I were heading to a company on Metro parkway. In the past we have driven to Fergusons in Naples to the showroom to look at things for our remodel.
As we drove by Fergusons showroom, they looked open, but Google said they were closed. So in the past we never bothered to go there on Saturdays.
We turned around and sure enough they were open. I was excited because I hate going to the Naples store. They are such nasty snobs in that store. Sixth generation, Ft Myers, Floridian and was raised in Naples since I was two. Never in my life have I seen such snobbery come out of one county as I have seen out of the place that used to be the best place in the world to me. Anyway, we had the dearest women help us in the Metro store. Her name is Cindy Briggs. She was very knowledgeable, helpful, courteous, and an absolute joy to work with. Do yourself a big favor and go see her... even on a Saturday!

Thank Cindy Briggs for making me excited to go to Fergusons again. You have such beautiful things in that store.”

“Close and convenient. I just wish that an employee who wasn't sure what aisle something was in they would say, not sure, but I'll find out instead of directing me to the opposite side of the store. Management should advise employees to seek assistance if not sure”

“Kevin from garden section is very helpful, took his time to help me with my problem and did not show no signs of being bothered by it at all. Respectful. Thanku very much for your help.”

“My rental propane tank and meter / shutoff valve were torn away from the house during Hurricane Ian. I reported the loss to the police, as missing tanks were being found, and I had saved its serial number. After that, it took a few persistent calls to Customer Service, but eventually I was given the number to call if a local Territory Manager, Chad, and later Ismael. They and their staff helped setup an appointment for a replacement tank and refil, and all the details were taken care of very well. Despite many thousands of similar stories all at the same time, these individuals and their staff and field workers got everything taken care, to my great relief and happiness.”

“Peter plumbing a Home Depot provider….. In the time of disaster after hurricane Ian , my neighbor was using Peters Plumbing and they came down to give a estimate, we accepted since a work full time at a local hospital but they required a half down deposit 75.00 ( red flag I guess) they never showed on the day they were supposed to. I had called several times 3 different numbers and finally The manager Maria said somebody would call me back, never heard back. Finally got a hold of the local service manager (Jose)and said somebody would be out the following day,two days later. They were working at the job at the neighbors house changing an outside spigot . While They did show up there ,Isaw them leave and I called right away and was told that they would contact them and come back and fix my well and get my water working,no one showed up and no phone calls. I called back and said forget I will fix it myself and I want my deposit back . He said I would have to call the office, when I did they refused saying it was there policy no refunds.I tried to explain that this is not a refund since nothing was done and you never showed up. Also as your policy states no refunds on checks or credit card this was a cash transaction. And they then hung up on me. A VERY SELFISH AND UNCOMPASSONATE COMPANY BY TAKING ADVANTAGE OF PEOPLE ESPECIALLY IN A TIME OF NEED, SO MUCH FOR TRYING TO HELP THE COMMUNITY., AND VERY RUDE ON THE PHONE. Thought you should know since you use them as a service provider and that service can be a perception on your company… Thank you for your time and hopefully your understanding”

“Great service by Mark. Thank you for helping us find our microwave and set up delivery and installation. You are a true professional…Wanted to add to the review. There was a delay on delivery, management Trent expedited our delivery and was awesome. McLeod delivery Omar and Juan were on time and professional . Perfect experience. We will buy all our future appliances from this location only because of the professionals we dealt with.”